Loalie. Beautiful Handcrafted Items To Love Your Home

Newport, United Kingdom

Loalie is taking a short break

Laurie And Nathalie

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Laurie And Nathalie


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Shop policies

Last updated on February 6, 2011
Thanks for visiting Loalie, we very much hope you enjoy the items we have listed. Our approach to the items we make comes from the joy of beautiful items that inspire the feeling of Home. Being formally qualified is only the tip of the enthusiasm iceberg but we feel it adds an edge to the design and quality aspects of our products.

Accepted payment methods

Returns and exchanges
We naturally want you to be delighted with your purchases. However, if for any reason you are not, please contact us as soon as possible, return the item in its original packaging unused within 7 working days and you will be entitled to a refund to the value of the item, a credit note or exchange. Postage and packaging costs are not refundable. Refunds for made to order items or personalised items are not given.
We accept all major credit card payments through PayPal, which offers secure, encrypted transactions. We do not hold your financial information, this is held by PayPal. For United Kingdom customers only, should you wish to pay by cheque, please write your cheque guarantee card number and amount, expiry date and full name on the reverse of your cheque. After cheques have cleared we will despatch your item. Cheques should be made out to Lorraine Jones.
We aim to deliver your goods within 28 days following your order. Delivery is by first class post. Please note for as hand crafted items such as quilts or personalised items, these sometimes exceed this delivery time. We accept orders for all global destinations. We will confirm receipt of your order by either email or post, according to your method of contact with ourselves.
Additional policies and FAQs
We take every care to ensure that the description of our products is correct. We hope that our customers appreciate that due to the handmade and individual nature of our items, small variations may occur. We do strive to ensure that the product you receive matches as closely as possible, the image on our site at the time of order placement. Exact colour matches to web photographs can't be guaranteed due to the browser software you use. Dimensions may vary ever so slightly due to the handmade nature of our items.
The intellectual property rights in the designs,names & photographs of our products are owned by ourselves. You may not copy or distribute or display any part of this site without our consent.
We would be delighted to receive wholesale or custom orders and are happy to discuss your requirements and ideas at any time.