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Jenny Addison

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Jenny Addison

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Shop policies

Last updated on April 25, 2016
Lock and Key Press strives to create unique and interesting items that are also useful. One person's trash might be another person's hand bag! Lock and Key also maintains high quality levels, and embraces the imperfections, nuances and subtleties always inherent in handmade goods.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
  • Check
Returns and exchanges
Refunds and Exchanges need to be considered on a case-by-case basis. Please contact Lock and Key Press.

Lock and Key Press cannot be held responsible for damages or losses incurred during transport or shipping. Buyer is welcome to request shipping insurance before item is shipped for an additional fee. All orders over $100 are automatically shipped with insurance.

RETURNS: At this time, Lock and Key cannot accept returns. All items are handmade from vintage materials and therefore are one of a kind, subject to imperfection and not warrantied in any way. Lock and Key does nonetheless strive to produce a well made product. Any product with which a customer is wholly dissatisfied may qualify for an exchange of the same product. in the case that the product is no longer available, exchange for an item of equal value may be considered.
Payment
PAYMENT: Lock and Key accepts PayPal, check and Money orders. If you choose to pay with a personal check, your order WILL NOT SHIP UNTIL CHECK HAS CLEARED. In the event that the check does not clear, you will be contacted.

SALES TAX: If the buyer is purchasing in the state of Illinois, sales tax of 10.25% does apply.

RETURNS: At this time, Lock and Key cannot accept returns. All items are handmade or of vintage materials and therefore are subject to imperfection and not warrantied in any way. Any product with which a customer is wholly dissatisfied may qualify for an exchange of product. In the case that the product is no longer available, exchange for an item of equal value may be considered.

CANCELLATION: Cancelled orders above $50 may incur a fee of 5%.
Shipping
Shipping and handling: Items are shipped as efficiently and inexpensively as possible via USPS and Flat Rate envelopes/boxes when most cost-effective. Shipping charges listed with items include handling. These rates are subject to change without notice.

If you prefer a different shipping method, require confirmation or insurance, or tracking, Lock and Key Press can usually oblige. Contact Lock and Key to discuss your shipping preferences. Additional shipping charges may apply.

For international shipping, please supply the shipping address before final payment is made so that Lock and Key can calculate an accurate shipping rate.
Additional policies and FAQs
Guarantee: Dolors, slight discolorations, etc), Lock and Key cannot absolutely guarantee any of its reconstructed, re-purposed or reclaimed items.

However, all letter pressed items are created with new materials and if any letterpress item does not meet your expectations, please contact Lock and Key Press to discuss ways to resolve your issue.