If you wish to ask for a return, please contact me with details and we can sort it out. Pins sold as seconds are non-refundable.

Please allow 1-3 business days for shipping.

Shipping will be by New Zealand (NZ Post), and through letter mail for most cases other than posters. If you would like a tracking number, please let me know beforehand and it can be arranged.

All enamel pins in my shop as handmade. Because they are hand-filled and polished, not all pins will look perfect, and not all of them will look the same. These are what the pin grades you see in the descriptions mean:



UNGRADED PINS

These are pins that have not been separated into the grades below. To reflect this, when you buy ungraded pins, they are cheaper than they would otherwise have been if they were graded. These pins will not be flawed pins, and will fall within A-B grades.


PIN GRADE A - STANDARD

These are the highest quality pins I offer. They may have small flaws (i.e. small air bubbles, dust or specks, little metal imperfections, or slightly under-filled/uneven enamel) that are only noticeable upon really close inspection, or under a certain lighting angle. They will look great in your collections, or however you want to wear them!



PIN GRADE B - SECONDS

These pins will have more imperfections than your standard grade. These flaws are generally only noticed under close inspection. The pins will still look beautiful and pretty on your boards or bags or wherever you'd like to have them!
Due to these imperfections, these pins are sold at a discount.

Possible imperfections:

Little scuffs or imperfections on the metal
Small air bubbles, dust or specks in the enamel
Minor areas of lower enamel fills
Minor areas of enamel overflow
Small areas not filled (only applicable for designs with very detailed areas)


PIN GRADE C - FLAWED

These pins have flaws that are most noticeable and easily spotted. They may have a number of minor imperfections, or large flaws.

These pins will be sold at a heavy discount.

Possible imperfections:

Very noticeable scuffs or imperfections on the metal
Many air bubbles, dust or specks in the enamel
Large areas of low enamel fills
Wrong colors
Large scratches or dents