lolaandmadison's Shop Announcement

Most of our items are made to order and processing time is 1 to 2 weeks before ship. Before contacting us with any questions, please refer to our store policy page.
lola & madison bridal jewelry NYC, wedding accessory New York.

lolaandmadison's Shop Policies




Direct checkout (credit card)


✿ Most items are made to order and will take about 2 weeks for production.
✿ Items labeled as Ready to ship will be shipped in 2 to 4 business days.

* Items will be shipped from New York City, USPS first class mail. It usually takes about 2 to 6 days to most US locations.

1 to 2 weeks to Canada.
1 to 2 weeks to Australia.
1 to 2 weeks to England
1 to 3 weeks Everywhere Else

✤ Sometimes international delivery will take about 1 month (depends on customs )
✤ The purchaser is responsible for any customs, duty, tax charged by your specific county.

Please don't wait purchasing until last minute. Sometimes postal delay or other problem might occur.

USA customer: please purchase at least 4 weeks before you need the item.
INTERNATIONAL: please purchase at least 6 to 7 weeks before you need the item.

You will be able to choose faster shipping options in the drop down menu when you check out.
Ship times do NOT include production times (please see above). However, if you select expedited shipping, we will try to get your order done faster.

We will prioritize your order to ship ASAP. Normally in 2 to 3 days to complete before shipping. Rush fee of $15 (shipping is not included in this service fee). Please add this listing in your cart.

Refunds and Exchanges

For the refund policy, you have up to 5 days upon receipt of your item to return. A 30% RESTOCKING FEE will be charged. S&H is not refundable.

✤✤ All Sashes, Tie on headbands and custom items sales are final ✤ ✤

- Please make sure size of the items and choose your item carefully as most of our pieces are MADE TO ORDER. We don't create pieces as "samples" or "try before you buy".

- We will gladly offer a replacement if an item is faulty or damaged in transit. Please contact us immediately upon receipt of the item.

Additional Policies and FAQs

✩ custom order ✩
Special custom order: minimum $150.
We will not replicate other designers work, please do not ask us to.

Last Updated June 4, 2015