lollywood

cute is always in style

On Etsy since 2008

lollywood

cute is always in style

109 Sales

lollywood is taking a short break

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Casey Maute

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Casey Maute

Reviews

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quality 3 shipping 18 customer service 15

Shop policies

Last updated on February 3, 2011
Thank you for taking the time to learn the policies of my shop! I appreciate it. :)

Accepted payment methods

Returns and exchanges
If the item is damaged upon arrival to you, the item will be replaced if you purchased insurance. I pack my items not to break when shipping, but sometimes accidents can happen. There are no refunds, except in special circumstances. I can not make duplicates of every item.

If you did NOT buy insurance and your item is damaged upon arrival, talk to me. I will gladly fix it for free! Just ship it back.

Please do not leave negative feedback without talking to me first. I want you to be happy, so let's work something out. I am an Etsy buyer, too, and understand problems can occur. If you aren't happy-- I'm not either.
Payment
Payment is due within 2 days of purchase via Paypal. Please convo me before buying if you want something but do not have the money to pay for it yet. I would be more than happy to hold it for you.

When paying in Paypal, please make sure your address is correct! This will be the address I mail your package to. I try to check discrepancies between Paypal and Etsy addresses, but I may not always catch them. I want your items to get to you quickly, so please do not slow down the process! :)
Shipping
All items ship USPS first class mail. U.S. orders ship with delivery confirmation. Once your package has been shipped, you will receive an e-mail from Paypal with a link to track your package. Most items ship every day of the week, but if you order something after 10 p.m., there is a good chance it will not be in the next day's mail. Insurance can be purchased at an additional charge. Please contact me for pricing.

I will ship anywhere in the world! But, please note that I am not responsible for any VAT/Customs fees that may be related to to your order. All items will be marked correctly for customs, because falsifying customs declarations or having an item marked as "gift" in order to avoid customs fees is classified as Mail Fraud and is a felony.

If you are an international buyer and shipping and packaging ends up being less than you were charged, I will gladly refund amounts over $1.

Sometimes I reuse shipping envelopes for the sake of recycling, but if for any reason you would like to ensure your item is mailed in a brand new envelope (if it is sent as a gift, for example) I am happy to oblige! Just contact me after you have paid!
Additional policies and FAQs
If you are interested in a custom or wholesale order, please convo me and we can work something out! I am also very open to consignment possibilities!