All items are handmade by me. I do my best to provide clear photographs and a detailed description so you receive exactly what you expect. Please make sure you love the item before clicking to purchase.

All custom Orders and personalized orders, are non-refundable because they are made just for you. Details on custom orders will be confirmed with the buyer via convo/email and included in your custom listing.

These policies are subject to change.

I currently accept, payment through PayPal. Did you know you can pay with your credit/debit card through PayPal without having an account. Just choose pay with a "Debit or Credit Card"

Custom orders must be paid in full in advance.
Tax will be collected if you live in the beautiful state of Washington

The most cost effective shipping is chosen for each item, typically USPS (United States Postal Service) first class mail. Items are packaged in a padded envelope, or poly mailerbag, I take care to wrap items securely so they are protected during shipping.
Please note to save paper, I do not include an invoice in your order unless asked in the notes.

Every package is carefully crafted by me so my shipping & handling prices include all materials & envelopes to ensure safe arrival.

Orders are prepared and shipped, within 5 BUSINESS DAYS of purchase, for custom orders I do my best to ship 7-10 business days of purchase but exact time may vary depending the custom order.

All orders will ship to the address provided on your Etsy account. If you would like to ship to another address, simply let me know in the "note to seller" at checkout or convo/email me LondonandGranger [at] Gmail.com

***IMPORTANT NOTE for International Shipping*** There has been an increase in shipping prices from the US to International countries, which became effective January 17,2016. My shipping prices reflect the increase.

INTERNATIONAL SHIPPING
I will ship any where requested, please send me a convo/email me if you need an estimate or would like shipping to your country added to a listing.

The least expensive option for shipping internationally, First Class Mail, does not include tracking or certificate of mailing, and items can be held up in customs. Shipping time for First Class mail varies for international orders. Please keep this in mind when purchasing.

*International customers please send me a message if you want delivery confirmation and insurance. It is not included in your shipping price.

Custom Order items are shipped upon completionwithin 7-10 business days of purchase but it can be a little longer depending on the order

All packages are shipped from Seattle, Washington!

Quality is high on my list. I design, create and sew products all by myself and with great attention to detail. I want you to love and be proud of your item. My items are made with quality materials, and made with a lot of love.

I strive to be an original, many of my pouches, and totes are one of a kind (OOAK) and may not often be recreated, my hoop art is my modern take and creative outlet for mixing medias, something I take great pride in!

Thank you for supporting handmade and small businesses!

~Felie