LizsLatest on Dec 3, 2013
Did not stick to the wall. The owner originally told me she'd send me a refund, but never did. I've tried contacting her several times and she does not reply. I opened a case, but it says, somewhere in the store, that you can't get a refund if I didn't send it back. I was never told, by the owner, to send it back for the refund. LOTS of money gone - but I'm mostly frustrated because the owner would not respond.
Anonymous on Mar 6, 2013
I didn't receive the order yet. I sent two e-mails asking news and I didn't know nothing. I'm so disappointed.
Anonymous on Jan 26, 2013
I would recommend Julia at looksbetter because of her extraordinary service and her passion about the business. I bought the wall decal because the pricing was very competitive. She was very patient to reply all my inquires about the color, size and shipping. At beginning, I was not aware that the item was shipped from China until I checked out. To me, it should doesn't matter if considering the price and since most of products are made in China nowadays. Although there was minor issues while I received the item, Julia was nice and professional enough to response my questions from about 20+ back-and-forth emails .I would say it is surprising to find such a responsible seller who is willing to commit her product and service in China. I will definitely buy other products from Julia in the future and will like to see her better product and service.
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