Shop policies
Last updated on
June 8, 2018
Hi there, I'm Lorelei and welcome to my shop! I am a calligrapher, and hand lettering and graphic artist, and my shop carries a variety of artistry that showcases my work:
PAINTED BIBLES
It's such a great honor for me to paint your custom bible for you! I currently offer NIV, ESV, or I can paint your existing bible, but if there is a special version you prefer, convo me and I can check to see if I can get it for you!
CANVAS ART
I love painting and my go to paints are watercolor, acrylic, and oil. I would love to create a beautiful wall display for your home!
WOOD BURNING
I can wood burn just about anything, from a scenic view, to a memory from your childhood, with a favorite poem or quote, the possibilities are endless, just convo me!
TYPOGRAPHY ART
You can find my hand-lettered art or digital typography on wood signs, canvas, note cards, custom address labels, throw pillows, apparel, and other various home decor! I really love creating these and hope you enjoy them too.
CALLIGRAPHY
I specialize in wedding and event place cards, hand written on just about anything you can think of! Currently in my shop as options for place cards are: man made sea glass, faux magnolia leaves, agate slices, tiles, and regular card stock. If you have a special theme for your wedding or event, I would be honored to collaborate with you on a creating a unique table scape with fresh ideas on place cards!
WEDDING AND EVENT SIGNS
I love creating signs on wood (natural, stained, chalkboard, etc), acrylic, and glass (mirrors)! Some ideas for event signs are, welcome signs, ceremony and reception signs, signature "bride/groom" drinks, guestbook signage, table seating signs, event hashtag sign, and everything else in between.
NEED OUR ADD ON GIFT WRAP SERVICE?
Click here: www.etsy.com/listing/572707931/custom-gift-wrapping-service-add-on
Looking forward to creating for you!
xo
Lorelei
PAINTED BIBLES
It's such a great honor for me to paint your custom bible for you! I currently offer NIV, ESV, or I can paint your existing bible, but if there is a special version you prefer, convo me and I can check to see if I can get it for you!
CANVAS ART
I love painting and my go to paints are watercolor, acrylic, and oil. I would love to create a beautiful wall display for your home!
WOOD BURNING
I can wood burn just about anything, from a scenic view, to a memory from your childhood, with a favorite poem or quote, the possibilities are endless, just convo me!
TYPOGRAPHY ART
You can find my hand-lettered art or digital typography on wood signs, canvas, note cards, custom address labels, throw pillows, apparel, and other various home decor! I really love creating these and hope you enjoy them too.
CALLIGRAPHY
I specialize in wedding and event place cards, hand written on just about anything you can think of! Currently in my shop as options for place cards are: man made sea glass, faux magnolia leaves, agate slices, tiles, and regular card stock. If you have a special theme for your wedding or event, I would be honored to collaborate with you on a creating a unique table scape with fresh ideas on place cards!
WEDDING AND EVENT SIGNS
I love creating signs on wood (natural, stained, chalkboard, etc), acrylic, and glass (mirrors)! Some ideas for event signs are, welcome signs, ceremony and reception signs, signature "bride/groom" drinks, guestbook signage, table seating signs, event hashtag sign, and everything else in between.
NEED OUR ADD ON GIFT WRAP SERVICE?
Click here: www.etsy.com/listing/572707931/custom-gift-wrapping-service-add-on
Looking forward to creating for you!
xo
Lorelei
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
ALL CUSTOM AND PERSONALIZED ITEMS:
Returns are allowed if the item is defective on the part of Lorelei Creative. Because of the custom nature of these items, returns are not permissible in the case where you changed your mind. Please convo me with any questions before purchasing, thank you!
Because of differences in computer screen calibration, colors vary slightly when printed and we cannot be responsible if your printed cards do not match exactly as shown on the screen.
Returns are allowed if the item is defective on the part of Lorelei Creative. Because of the custom nature of these items, returns are not permissible in the case where you changed your mind. Please convo me with any questions before purchasing, thank you!
Because of differences in computer screen calibration, colors vary slightly when printed and we cannot be responsible if your printed cards do not match exactly as shown on the screen.
Payment
I accept all major credit cards that ETSY accepts :)
Shipping
Items are shipped via USPS Priority Mail and a tracking number will be provided, with the exception of mugs, t-shirts, and pillows.
RUSH ORDERS: If you need your items ASAP, choose RUSH ORDER at check out. This allows me to "grease my elbows" and "burn the midnight oil" so that I can bump you up to the front.
PLEASE NOTE THIS PESKY NOT SO FINE PRINT: I'm not responsible for undelivered packages or packages that are damaged or destroyed in transit. If you have any concerns please select insurance and/or signature proof upon delivery when you are checking out, because it is out of my hands once I have shipped it to you. You will always receive a tracking number from me, but Insurance for loss or damage is to your discretion. Also please provide an address where you feel comfortable with packages being left at your porch or doorstep if you can't be home when it is delivered.
If you purchased a physical item and are local to Walnut/Diamond Bar, Ca, you can choose to pick up your item when it's ready. I will refund your shipping once your item is picked up.
Everything else: Please see the listing for specific shipping info.
RUSH ORDERS: If you need your items ASAP, choose RUSH ORDER at check out. This allows me to "grease my elbows" and "burn the midnight oil" so that I can bump you up to the front.
PLEASE NOTE THIS PESKY NOT SO FINE PRINT: I'm not responsible for undelivered packages or packages that are damaged or destroyed in transit. If you have any concerns please select insurance and/or signature proof upon delivery when you are checking out, because it is out of my hands once I have shipped it to you. You will always receive a tracking number from me, but Insurance for loss or damage is to your discretion. Also please provide an address where you feel comfortable with packages being left at your porch or doorstep if you can't be home when it is delivered.
If you purchased a physical item and are local to Walnut/Diamond Bar, Ca, you can choose to pick up your item when it's ready. I will refund your shipping once your item is picked up.
Everything else: Please see the listing for specific shipping info.
Additional policies and FAQs
Have a question regarding my calligraphy and hand lettering services for weddings and events? Here are a few FAQs or just send me a convo!
[WEDDING/EVENT PLACE CARDS]
RESERVING YOUR SPOT:
I get inquiries and orders for wedding and event place cards every day, and some are quantities up to 300+. Regardless of whether your event date is a month from now or several months from now, I highly advise to make your purchase with the minimum amount of place cards you need, which basically is equivalent to reserving your spot in my "production line" ^_^
If you are interested in my sea glass place cards, the usual production time required is a minimum of 6-7 weeks because I will need the time to obtain your sea glass (and the colors you need).
WHAT IS YOUR TURNAROUND TIME:
Production times vary and can change anytime depending on how many orders I currently have in queue.
1-50 place cards (3-5 business days)
51-150 place cards (1-2 weeks)
150 please send me a convo to check availability
If you need your place cards ASAP, choose RUSH ORDER at check out. This allows me to "grease my elbows" and "burn the midnight oil" so that I can bump you up to the front.
SHIPPING TIME TO YOU:
Place cards are carefully packaged and shipped to you after turnaround time via USPS Priority Mail (1-3 business days, depending on your US location) and a tracking number will be provided. International shipping is also available and can be calculated during check out.
[WOOD SIGNS AND HOME DECOR]
*FAQ Coming soon!
[WEDDING/EVENT PLACE CARDS]
RESERVING YOUR SPOT:
I get inquiries and orders for wedding and event place cards every day, and some are quantities up to 300+. Regardless of whether your event date is a month from now or several months from now, I highly advise to make your purchase with the minimum amount of place cards you need, which basically is equivalent to reserving your spot in my "production line" ^_^
If you are interested in my sea glass place cards, the usual production time required is a minimum of 6-7 weeks because I will need the time to obtain your sea glass (and the colors you need).
WHAT IS YOUR TURNAROUND TIME:
Production times vary and can change anytime depending on how many orders I currently have in queue.
1-50 place cards (3-5 business days)
51-150 place cards (1-2 weeks)
150 please send me a convo to check availability
If you need your place cards ASAP, choose RUSH ORDER at check out. This allows me to "grease my elbows" and "burn the midnight oil" so that I can bump you up to the front.
SHIPPING TIME TO YOU:
Place cards are carefully packaged and shipped to you after turnaround time via USPS Priority Mail (1-3 business days, depending on your US location) and a tracking number will be provided. International shipping is also available and can be calculated during check out.
[WOOD SIGNS AND HOME DECOR]
*FAQ Coming soon!