LoriCitsay

Jewelry that's timeless and personal

Millville, New Jersey · 863 Sales

LoriCitsay

Jewelry that's timeless and personal

Millville, New Jersey 863 Sales On Etsy since 2007

5 out of 5 stars
(316)

LoriCitsay is taking a short break

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Note from shop owner My shop will be closed temporarily due to some emergency health issues in my family. Hopefully, I will be back to the bench soon.

Note from shop owner

Last updated on Aug 14, 2017

My shop will be closed temporarily due to some emergency health issues in my family. Hopefully, I will be back to the bench soon.

LoriCitsay

Contact shop owner

LoriCitsay

Reviews

Average item review
5 out of 5 stars
(316)
srthompso1

srthompso1 on Aug 25, 2017

5 out of 5 stars

This item was beautifully handcrafted and well made. The chain is very fine and not bulky at all. The seller kept me informed throughout the process and the item arrived in good condition. I highly recommend Lori!

franklin16

franklin16 on Jun 28, 2017

5 out of 5 stars

I gave this to my mom for Mother's Day...she LOVED it!! Perfect sizing...super fast shipping! Thank you so much!!

Yesenia Hill

Yesenia Hill on Jun 15, 2017

5 out of 5 stars

Gorgeous! Bigger and even more lovely in person. Came in a sweet yet elegant box, inside of a protective re-usable cloth pouch. Seller also includes a high quality cleaning cloth. Ready for gifting if that's your intent. In my case I ordered it for myself, and couldn't wait to put it on (I am already wearing it!). Shipping was actually faster than I anticipated, which is always a plus to be pleasantly surprised. Thank you! I really love it!!

View all 316 reviews

Shop policies

Last updated on July 9, 2013
Thank you for visiting my shop. I love making quality jewelry and believe that customer satisfaction is at the core of every successful business venture. All of my pieces are handmade one at a time and, because of this, each piece is unique and may vary slightly from the item pictured.

Join me on Facebook at
http://www.facebook.com/LoriCitsayJewelry?ref=ts

Feel free to contact me with any and all questions...I'll be happy to answer/clarify. If you have a special request, I would be happy to discuss/work it out with you.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I want you to be very happy with your purchase. If for some reason there is a problem, please contact me and I will make it right.

Returns/exchanges are accepted within 7 days of package delivery. Item must be in original condition. Sorry, shipping costs cannot be refunded.
Payment
I offer both Paypal and Direct Check out where your personal credit cards are accepted for payment. No currency drawn on foreign banks can be accepted. Paypal allows use of most credit cards with or without an account with Paypal for up to 2 purchases.

Payment is expected at the time of purchase.
Shipping
In Stock items are shipped within 48 hours of payment (excluding weekends and holidays). Every item will include a tracking number but this number is only valid while the item is in the US. Upgrades to priority or express are available on request. All items over $100 shipped within the US are shipped Priority insured with tracking.

International orders over $100 are shipped first class international, with third party insurance. Tracking is now available in some countries.

International customers please note: I can only estimate shipping time to countries outside the US. Please be patient, allow plenty of time and always contact me to let me know if you have not received your package after a reasonable amount of time has elapsed. 3-6 weeks is not unusual especially during holiday shipping.

***Customs documents: I must fill out a customs form to ship into your country. The contents information and cost is automatically filled in when I generate the label. I will not falsify customs documents. Thank you for your understanding.

***Taxes and Duties: your country may charge a duty or tax on jewelry or other merchandise coming into your country. Taxes or duties are the customer's responsibility. I do not reimburse for any fees, duties, taxes, or other charges made by your country on my products. Here is a useful link to calculate duties that you may be required to pay on your shipment: http://www.dutycalculator.com/new-import-duty-and-tax-calculation

Please Note: the post office will not adjudicate a claim for lost/undelivered "insured" packages for at least 30 days. If your package value is under $100 and lost but tracking says delivered by USPS, please file a claim with the post office before contacting me and reference your "lost item" claim number. I cannot replace lost "delivered" items unless I have proof that efforts have been made to find the package. If an item is lost, I will refund or replace, however, I must be notified within 6 weeks of shipping date, and during the time the records are still available from the Post office. The customer may be required to fill out a form.

If your purchase is a gift and you want it shipped directly to the recipient, contact me at the time of purchase. I will be happy to gift wrap your item and include a handwritten note from you. If it is a custom order, I will send you a picture of the finished piece so you can see the gift you are giving :-)
Additional policies and FAQs
If you are not happy with your purchase, for whatever reason, please contact me before leaving negative feedback . In most cases we can rectify the situation. If you're not happy, I'm not happy!

**I do not accept returns on hand stamped personalized items for any reason other than an error on my part. If I make a mistake I will replace it with the corrected identical item.