LoriCitsay

Jewelry that's timeless and personal

New Jersey, United States · 792 Sales

LoriCitsay

Jewelry that's timeless and personal

New Jersey, United States 792 Sales On Etsy since 2007

5 out of 5 stars
(291)
LoriCitsay

Contact shop owner

LoriCitsay

Sterling Silver Initial Letter Necklace Custom
US$69.00
Sterling Silver Textured Wide Band Ring
US$59.00
READY TO SHIP Sterling Silver Wrap Band Ring
US$59.00
Handmade Sterling Stud Cross Earrings
US$19.00
Sterling Silver Double Dish Ring Concave
US$29.00
Handmade Number Necklace in Sterling Silver
US$59.00
View all 92 items

Reviews

Average item review
5 out of 5 stars
(291)
claudianstone

claudianstone on Aug 20, 2016

5 out of 5 stars

Love my bracelet, good quality and just like the picture..... Lori was very kind on my order and customized the length....

GoodDealLucille

GoodDealLucille on Aug 18, 2016

5 out of 5 stars

Just what I wanted. Many thanks!

View all 291 reviews

Shop policies

Last updated on July 9, 2013
Thank you for visiting my shop. I love making quality jewelry and believe that customer satisfaction is at the core of every successful business venture. All of my pieces are handmade one at a time and, because of this, each piece is unique and may vary slightly from the item pictured.

Join me on Facebook at
http://www.facebook.com/LoriCitsayJewelry?ref=ts

Feel free to contact me with any and all questions...I'll be happy to answer/clarify. If you have a special request, I would be happy to discuss/work it out with you.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I offer both Paypal and Direct Check out where your personal credit cards are accepted for payment. No currency drawn on foreign banks can be accepted. Paypal allows use of most credit cards with or without an account with Paypal for up to 2 purchases.

Payment is expected at the time of purchase.
Shipping
In Stock items are shipped within 48 hours of payment (excluding weekends and holidays). Every item will include a tracking number but this number is only valid while the item is in the US. Upgrades to priority or express are available on request. All items over $100 shipped within the US are shipped Priority insured with tracking.

International orders over $100 are shipped first class international, with third party insurance. Tracking is now available in some countries.

International customers please note: I can only estimate shipping time to countries outside the US. Please be patient, allow plenty of time and always contact me to let me know if you have not received your package after a reasonable amount of time has elapsed. 3-6 weeks is not unusual especially during holiday shipping.

***Customs documents: I must fill out a customs form to ship into your country. The contents information and cost is automatically filled in when I generate the label. I will not falsify customs documents. Thank you for your understanding.

***Taxes and Duties: your country may charge a duty or tax on jewelry or other merchandise coming into your country. Taxes or duties are the customer's responsibility. I do not reimburse for any fees, duties, taxes, or other charges made by your country on my products. Here is a useful link to calculate duties that you may be required to pay on your shipment: http://www.dutycalculator.com/new-import-duty-and-tax-calculation

Please Note: the post office will not adjudicate a claim for lost/undelivered "insured" packages for at least 30 days. If your package value is under $100 and lost but tracking says delivered by USPS, please file a claim with the post office before contacting me and reference your "lost item" claim number. I cannot replace lost "delivered" items unless I have proof that efforts have been made to find the package. If an item is lost, I will refund or replace, however, I must be notified within 6 weeks of shipping date, and during the time the records are still available from the Post office. The customer may be required to fill out a form.

If your purchase is a gift and you want it shipped directly to the recipient, contact me at the time of purchase. I will be happy to gift wrap your item and include a handwritten note from you. If it is a custom order, I will send you a picture of the finished piece so you can see the gift you are giving :-)
Refunds and Exchanges
I want you to be very happy with your purchase. If for some reason there is a problem, please contact me and I will make it right.

Returns/exchanges are accepted within 7 days of package delivery. Item must be in original condition. Sorry, shipping costs cannot be refunded.
Additional policies and FAQs
If you are not happy with your purchase, for whatever reason, please contact me before leaving negative feedback . In most cases we can rectify the situation. If you're not happy, I'm not happy!

**I do not accept returns on hand stamped personalized items for any reason other than an error on my part. If I make a mistake I will replace it with the corrected identical item.