loritrenton's Shop Policies
Paypal is accepted. Payment is due at time of ordering.
All shipments are shipped via Canada Post. Product will be shipped out 2-3 days after payment is received Monday to Friday (no postal service available on weekends). Items take approximately 1 week for Canada and 2 weeks for the US. Everywhere else, well, I'm not really sure but I would say approx. 3 weeks. If you wish to use an alternative method please contact me and I will gladly do so. Please note that special shipping requests are not included in the shops outlined shipping fees and any alternative requests will be charged to the customer.
I am not responsible for any items that are lost in the mail. If you wish to pay for insurance please convo me and I will arrange it and let you know the added cost.
All duty and import fees/taxes are the responsibility of the customer.
Refunds and Exchanges
There are no refunds. Exchange only. All earrings and hair pins are final sale due to sanitary reasons.
Upon receiving any product (other than items that are non-refundable), you must contact me within 3 days of receiving the item and let me know that you will be exchanging the item. The item must be received in the same condition it was sent out for an exchange to be given. All shipping, duty, import taxes/fees will be applied to the new item being shipped out.
Additional Policies and FAQs
Wholesale inquiries - Please contact Lori Trenton at ltrenton [!at] rogers.com with information about your store and your contact information so that we can further discuss wholesale opportunities.
lori Trenton-jewelry designs- are available for fashion shows, print, television and film media.
Last Updated August 20, 2013