LostCitiesJewels
San Diego, California
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Shop policies
Last updated on
June 20, 2014
Welcome to our store! Please let us know if you've got any questions about any of our items.
Accepted payment methods
Returns and exchanges
* We want our customers to be happy with their purchases! We will gladly accept returns within 3 days upon receipt. Items must be in exactly the same condition as they were when they left our store. Please send us a convo letting us know the package is coming back.
* Shipping costs of returned items are the responsibility of the customer.
* We are not responsible for international packages that are lost once it leaves the United States.
* Shipping costs of returned items are the responsibility of the customer.
* We are not responsible for international packages that are lost once it leaves the United States.
Payment
* We happily accept payment through Paypal.
* You don't need a Paypal account to use it for payment, you can simply pay with your credit card directly through the site.
*Items are promptly shipped when payment has cleared. While most items ship same day as payment is received, it is possible that in some cases shipping can take 1-2 days after payment is received.
* Payment is required at time of purchase. If for some reason you are unable to complete the purchase at the time of transaction please let us know. Items left unpaid will be subject to relisting.
*Sales within California are subject to 8% State Sales Tax.
* You don't need a Paypal account to use it for payment, you can simply pay with your credit card directly through the site.
*Items are promptly shipped when payment has cleared. While most items ship same day as payment is received, it is possible that in some cases shipping can take 1-2 days after payment is received.
* Payment is required at time of purchase. If for some reason you are unable to complete the purchase at the time of transaction please let us know. Items left unpaid will be subject to relisting.
*Sales within California are subject to 8% State Sales Tax.
Shipping
* We ship to the address Paypal provides us, if you prefer another shipping address please let us know as soon as possible.
* Free Domestic Shipping on all items or shipments totaling over $50. Otherwise domestic shipping is a flat rate of $2.50. All shipments come with tracking numbers that allow tracking within the US.
* International orders ship Priority International at a flat rate of $14.05 for Canada and $18.05 for everywhere else.
Due to the rarity of our items and the inability to replace them with identical pieces (should they become lost in transit) we choose to exclusively ship Priority International and (for an extra fee) Priority International Express. Thank you for your understanding.
IMPORTANT INFORMATION FOR INTERNATIONAL CUSTOMERS!
***Please note that all of our International orders are shipped Priority International. Priority comes with a tracking number but not all countries are required to scan packages and we often loose the ability to track it once it leaves the United States. We are not responsible for packages that are lost once it leaves the United States. If you are concerned about your package or you have had a lost package in the past we would recommend that you upgrade to Express International Shipping and/or add insurance. Fees vary from country to country.
* Free Domestic Shipping on all items or shipments totaling over $50. Otherwise domestic shipping is a flat rate of $2.50. All shipments come with tracking numbers that allow tracking within the US.
* International orders ship Priority International at a flat rate of $14.05 for Canada and $18.05 for everywhere else.
Due to the rarity of our items and the inability to replace them with identical pieces (should they become lost in transit) we choose to exclusively ship Priority International and (for an extra fee) Priority International Express. Thank you for your understanding.
IMPORTANT INFORMATION FOR INTERNATIONAL CUSTOMERS!
***Please note that all of our International orders are shipped Priority International. Priority comes with a tracking number but not all countries are required to scan packages and we often loose the ability to track it once it leaves the United States. We are not responsible for packages that are lost once it leaves the United States. If you are concerned about your package or you have had a lost package in the past we would recommend that you upgrade to Express International Shipping and/or add insurance. Fees vary from country to country.
Additional policies and FAQs
We have a store open to the public in San Diego, California with more beads and antiquities than we could ever feature on Etsy. If you are searching for something in particular that pertains to the stock you see featured here please let us know and we'll work with you to find what you desire or check out our website:
www.lostcitiesbeads.com
www.lostcitiesbeads.com