lostintimeinc

Bridal Sashes,Headpieces,Bridesmaid Clutches

Berwick, Canada · 3600 Sales

lostintimeinc

Bridal Sashes,Headpieces,Bridesmaid Clutches

Berwick, Canada 3600 Sales On Etsy since 2009

5 out of 5 stars
(959)
Shop owner

Sherry

Contact

Announcement   *Clutch Discount, Purchase 3 receive 10% off, 4 receive 15% off, 5 or more 20% off*
Welcome to Lost In Time! Here you will find professionally made bridal accessories with superior workmanship at a mid range price. I have been sewing and designing for over 30 years and look forward helping you find the perfect accessory for you special day.

Announcement
Last updated on Aug 1, 2016

*Clutch Discount, Purchase 3 receive 10% off, 4 receive 15% off, 5 or more 20% off*
Welcome to Lost In Time! Here you will find professionally made bridal accessories with superior workmanship at a mid range price. I have been sewing and designing for over 30 years and look forward helping you find the perfect accessory for you special day.

Sherry

Contact shop owner

Sherry

View all 175 items

Reviews

Average item review
5 out of 5 stars
(959)
Stella Macdougall

Stella Macdougall on Sep 28, 2016

1 out of 5 stars

I really liked the item but I ordered it for my wedding and I didn't receive it in time. When I placed the order I specifically told the seller I needed it by September 3rd. The seller said it would be there in time but it's wasn't. I didn't receive it until 4 days after my wedding. The shipping took over 2 weeks. I was really disappointed.

Sherry

Sherry responded on Sep 30, 2016

As a rule I don't respond to reviews but in this case I feel that the facts of the matter should be public. Customer service is extremely important to me. I think my reviews will confirm that. It's extremely unfortunate that Stella didn't receive her clutch in time for her wedding. If she had contacted me about the issue I would have accepted the clutch back and issued a full refund.Here are the facts: The order was placed on Aug. 21. In August my usual turn around time for a clutch order was 21 - 28 days. Her order shipped in 5 days. It was shipped in ample time to reach her before the wedding. The failure here lies with the postal system. Something I have no control over. Before shipping I sent Stella a message suggesting that she might consider upgrading the shipping as her time frame was short. No response.

View all 959 reviews

About

Seven years in and we continue to grow

Lost in Time is a bridal boutique specializing in custom hand made bridal accessories. Nestled in the beautiful Annapolis Valley in Nova Scotia, Lost in Time has been open for business since June of 2009. Seven years and thousands of happy customers later the shop has grown from a small part time business offering exclusively clutch purses to a full time endeavor offering a wide range of bridal accessories.

The creative force behind Lost in Time, Sherry Wheeler, has been sewing and designing for over 30 years. Over the years Sherry has designed and created everything from wedding dresses to veils to sashes and head pieces. In 2015 Sherry introduced a new line of bridal sashes. The overwhelmingly positive response has prompted additional offerings such as hair accessories with much more to come.

Sherry specializes in custom designs. She sources only the finest silks, laces and bridal trims for her creations. From soft and elegant colours to bold vibrant colours, they can all be found in Sherry's designs.

Exquisite design, expert workmanship and superb customer service are the hallmarks of a Lost in Time purchase.

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Shop members
  • Sherry

    Owner, Creator, Designer

    Sherry is an award winning designer. She has been sewing and designing for over 30 years.

Shop policies

Last updated on March 28, 2016
Welcome to Lost In Time! Here you will find professionally made clutch purses and bridal accessories with superior workmanship at a mid range price. I have been sewing and designing for over 30 years and look forward helping you find the perfect clutch for you special day!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Direct Checkout, Paypal,most major credit cards,Etsy gift cards
Shipping
I ship single clutch orders via Canada Post Small Packet Air.I ship larger orders using Canada Post Expedited mail. Insurance is included in the shipping cost. Charges are for shipping only.
Please Note: Express shipping is available. Please inquire for rates.
Refunds and Exchanges
It's extremely important to me that you are pleased with your purchase. I use only top quality materials and take great pride in my workmanship. If ,for any reason, you are unhappy with your purchase please contact me and I will do my best to rectify the situation.

Custom items are considered a final sale.
Additional policies and FAQs
Please feel free to contact me with any questions you may have regarding custom orders.