Natural Soaps, Soaks, Scrubs and Soothers

Detroit, Michigan

LostLemonade is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LostLemonade is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on July 26, 2012
Why Natural Care? -- Many years ago, my daughter had a terrible case of eczema. After spending years and tons of money on prescriptive and over-the-counter "wonder creams", nothing had changed. I stumbled across a woman selling shea butter (literally, I tripped over her at an open air market). Out of guilt for knocking over some of her product, I purchased a tub. About a week later, my daughter had a flare-up and was very uncomfortable. None of the wonder cream was available and so I rubbed some chunks of the shea butter over the irritated skin. Not only was my daughter able to sleep comfortably that night, by morning the flare up had diminished! It was the morning that I began the change to natural care for myself and my family.

Why “Lost Lemonade”? — Lemonade, to me, has always been about sunshine and light. It oozes freshness and fun. Several years ago, I began to loose my “lemonade”. My choices in life were sapping the flavor from my lemonade in little dribbles everyday.

The shorter version of the long story (which is revealed through my blog ) is that one small change in my life, helped me see that I had lost myself in the process.

So I began a journey to find my lemons and sugar and ice, pitcher, stirrer, everything, so that I could once again be about sunshine and light, freshness and fun.

Good days and bad days, I’ll be here. Feel free to join me.

Accepted payment methods

Returns and exchanges
Damaged Items:
If your purchase was damaged during shipping or in the creating process--please return your purchase. I will send out new items once your items have been returned.

If you are not satisfied with your purchase for any reason--please contact me. I will do everything in my power to make you a satisfied customer. I do not refund purchases (see below) but I will exchange your original item for another item in my listings of the same value.

My products are made from natural products, please check the ingredients listing of each item you wish to purchase. If you are not sure about an ingredient, feel free to convo me for additional information. I am not responsible for allergic reactions to any of my products.

Due to the nature of natural care products, all sales are final. If you are unhappy with your purchase for any reason, don’t hesitate to contact me and I will work with you to resolve the issue.
I prefer PayPal but also accept Money Orders and Cashier's Checks made payable to Denise Latten are accepted however payment must clear before item is shipped. (You may use your credit card through PayPal only, no Paypal account necessary to use this method.)

*Please do not send personal checks or cash as I will be unable to process your order.
Shipping is via USPS First Class Mail within 48 hours after payment is confirmed. For soap purchases, due to the huge fluctuation of humidity and temperatures, shipping may be delayed up to one (1) week. Cost of shipping is generally determined by weight and shipping destination. Multiple items will be shipped together to reduce shipping costs.Need something faster? Just drop me an email and we can arrange for expedited shipping.

*Please confirm that you have entered a valid shipping and/or email address! I will make every effort to make sure your product arrives to you safely. Please do the same. If you would like additional shipping insurance, please convo me for the rates.

Wholesale orders are charged shipping based on the retail total.

I ship internationally. Once shipped, I will email you to inform you that the package is shipped and give you the mail tracking number for your reference. For international orders, the buyer is responsible for all customs fees, duties, and import charges that are levied at the time of delivery

I strongly strongly recommend insured or registered mail.
Additional policies and FAQs
My products are not gender, age, scent or color specific*. Contact me either through convo on Etsy or at lostlemonade [!at] yahoo.com, regarding customized products.