Shop policies
Why “Lost Lemonade”? — Lemonade, to me, has always been about sunshine and light. It oozes freshness and fun. Several years ago, I began to loose my “lemonade”. My choices in life were sapping the flavor from my lemonade in little dribbles everyday.
The shorter version of the long story (which is revealed through my blog ) is that one small change in my life, helped me see that I had lost myself in the process.
So I began a journey to find my lemons and sugar and ice, pitcher, stirrer, everything, so that I could once again be about sunshine and light, freshness and fun.
Good days and bad days, I’ll be here. Feel free to join me.
Accepted payment methods
Returns and exchanges
If your purchase was damaged during shipping or in the creating process--please return your purchase. I will send out new items once your items have been returned.
If you are not satisfied with your purchase for any reason--please contact me. I will do everything in my power to make you a satisfied customer. I do not refund purchases (see below) but I will exchange your original item for another item in my listings of the same value.
My products are made from natural products, please check the ingredients listing of each item you wish to purchase. If you are not sure about an ingredient, feel free to convo me for additional information. I am not responsible for allergic reactions to any of my products.
Refunds:
Due to the nature of natural care products, all sales are final. If you are unhappy with your purchase for any reason, don’t hesitate to contact me and I will work with you to resolve the issue.
Payment
*Please do not send personal checks or cash as I will be unable to process your order.
Shipping
*Please confirm that you have entered a valid shipping and/or email address! I will make every effort to make sure your product arrives to you safely. Please do the same. If you would like additional shipping insurance, please convo me for the rates.
Wholesale orders are charged shipping based on the retail total.
I ship internationally. Once shipped, I will email you to inform you that the package is shipped and give you the mail tracking number for your reference. For international orders, the buyer is responsible for all customs fees, duties, and import charges that are levied at the time of delivery
I strongly strongly recommend insured or registered mail.