lottalosten's Shop Policies
Welcome! Step inside the shop of jewelry maker Lotta Losten.
Paypal is used for all purchases.
If you cannot use Paypal but have found something you really like, please contact me and perhaps we can work it out.
I will send you your new jewelry within 5 days after I receive your payment.
Your items are packed careully and I will do my very best for the jewelry to reach you in perfect condition.
Please allow 10 to 21 days before you get your package, depending on where you live.
Refunds and Exchanges
For me it's important that you will be completely happy with your new piece of jewelry but if you, by any chance, do not feel satisfied with your purchase you can return it to me within 3 weeks and get a full refund, except for the shipping costs.
Please contact me before hand if you would like to return an item.
The jewelry must be returned in original condition otherwise the refund won't apply.
Additional Policies and FAQs
If you would like something made especially for you, that can be arranged. Please contact me and we can work something out.
Please look at the items size before purchase. If you would like a different size, please contact me with your measures.
416 63 Gothenburg
lottalosten [!at] gmail.com
Tax identification number: SE811107252901
Last Updated September 14, 2012