LotusCovePlugs
St. Thomas, Canada |
LotusCovePlugs is taking a short break
Reviews
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Noora on Apr 10, 2020
5 out of 5 starsAgnes was great and helpful at making sure I got my gauges despite all the delays the post office put on her. Thanks a million, Agnes! Will definitely be back :)
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Sadena on Sep 30, 2019
5 out of 5 starsSo cute! Happy to find something that fits my holes and is super cute!
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Marie-Chantal on Aug 2, 2019
5 out of 5 starsBeautiful! I am so excited to wear these for my wedding. Received my order quickly. Thank you, I am very satisfied!
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Regan on Oct 18, 2019
2 out of 5 starsThey are HUGE!!!! They literally cover my whole earlobe. I mean don’t get me wrong I love the style, I just wish they were smaller. I also ordered them about a month ago and barely got them. I tried contacting the shop that they were bought from about tracking the package, and never heard back. 🤷🏻♀️
![Agnes]()
Agnes responded on Jan 11, 2020
Buyer left an unfair review. I've contacted her regarding this and have not heard back. Her 3 concerns and my response follow. SIZE: Size is listed in item description and says they are 23mmx23mm. I'm assuming buyer didn't read the item description prior to purchase. ARRIVAL TIME: Production & shipping times are listen at the top of the item description. Plugs arrived in the timeframe indicated in item description & shop policies. Again, buyer failed to read this. NO ANSWER: I received a message from buyer on October 16 at 10:38pm. Buyer left review less than 1.5 business days after contacting me.
About LotusCovePlugs
Lotus Cove Plugs
Lotus Cove Plugs specializes in custom hand crafted ear wear for stretched lobes. Lotus Cove Plugs is owned and operated by Agnes.
Agnes lives in Ontario, Canada with her two cats, Hank and Watson. She's a compulsive tea drinker, a knitting addict, a bookworm (personal development!), loves bathing by candlelight, and hugging trees (literally).
♥ Contact: lotuscoveplugs [!at] gmail.com
♥ Etsy: lotuscoveplugs.etsy.com
♥ Instagram: www.instagram.com/lotuscoveplugs
♥ Facebook: www.facebook.com/lotuscoveplugs
Shop members
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Agnes Aurora
Owner, Maker, Designer
Shop policies
You can also find me here:
♥ Instagram: http://www.instagram.com/lotuscoveplugs
♥ Facebook: http://www.facebook.com/lotuscoveplugs
♥ Pinterest: http://www.pinterest.com/lotuscoveplugs
If you have any questions, please don't hesitate to contact me.
Thanks for visiting!
<3
Agnes
Lotus Cove Plugs
www.LotusCovePlugs.com
Accepted payment methods
Returns and exchanges
If there is a problem with your item, please let me know prior to leaving neutral or negative feedback and I will do my best to rectify the problem. If you simply change your mind about an item or order the wrong size (PLEASE double check your size), I am unable to offer a refund or exchange due to hygienic reasons and because the item was made specifically for the size of your lobes. ALL SALES ARE FINAL.
Payment
Shipping
- Items ship from Ontario, Canada.
- Shipping within Canada takes around 4-10 business days.
- Shipping to the USA takes around 7-15 business days.
- Overseas delivery normally takes 2-4 weeks, but can sometimes take up to 6 weeks depending on your location.
- PLEASE NOTE that the above shipping times are based on average shipping times of previous orders and are only an approximation. Shipping can sometimes take longer due to time spent in customs, weather conditions and other factors beyond my control. PLEASE understand that once the item is handed over to Canada Post, any delays that may occur are not my fault.
- Buyers are responsible for any duties/customs fees that may be incurred.
I ship to the address on your Etsy payment receipt. If you would like your item to be shipped elsewhere, you must let me know prior to purchase as shipping costs may differ.
Additional policies and FAQs
More information
Frequently asked questions
Is tracking available?
To keep shipping costs as low as possible for customers, the default shipping method does not include tracking. If you're located in the USA and would like to upgrade your shipping to include tracking ($15), please send me a message PRIOR to purchase and I will set up a custom listing for you. Tracking is not available for plain tunnels.
When will my item ship?
All items ship within 4-7 business days. I do not ship on weekends (Saturdays and Sundays) or holidays. If you need your item shipped sooner, you must let me know right away.
Why is your production time up to 7 business days?
I also sell my items outside of Etsy, so sometimes the orders pile up. I sell 7 days a week, but due to obligations and life in general, I'm not always able to make plugs every day.
Care instructions
Please be gentle with your plugs and remove them while sleeping, swimming or showering. Do not submerge them in water. Treat them like you would any delicate jewelry. A gift box will be provided with your order, which is perfect for storage of your plugs.