loubijoux

hand produced vintage inspired jewellery

Leeds, United Kingdom · 733 Sales

loubijoux

hand produced vintage inspired jewellery

Leeds, United Kingdom 733 Sales On Etsy since 2009

5 out of 5 stars
(183)

Announcement   HIP HIP HOORAY - It's Etsy's 13th birthday! To celebrate there's 20% orders of £13 GBP or more until 22nd June - yippee!

No code needed. Discount will automatically be applied to qualifying orders at checkout.

Announcement

Last updated on Jun 19, 2018

HIP HIP HOORAY - It's Etsy's 13th birthday! To celebrate there's 20% orders of £13 GBP or more until 22nd June - yippee!

No code needed. Discount will automatically be applied to qualifying orders at checkout.

Sarah Pearson

Contact shop owner

Sarah Pearson

View all 25 items

Reviews

Average item review
5 out of 5 stars
(183)
Holly Bird

Holly Bird on Apr 11, 2018

4 out of 5 stars

Love this ring so much but be careful you don’t get it caught opening drawers etc as it can stab into your finger a little.

View all 183 reviews

Updates

Bestseller Susie The Dachshund Necklace is now available in gold AND silver plated! The cutest wee sausage dogs you ever did see!

About

Hand produced jewellery

Loubijoux (pronounced loo-bee-‘zhu) first debuted online in 2009.

My collection combines carefully sourced true vintage components with new elements to create a truly unique range of limited edition pieces. Each hand produced in my small studio in Yorkshire.

Well made, individual and entirely wearable. Modern with a vintage aesthetic.

Follow me on Facebook, Twitter and Instagram for exclusive news and discounts.

Sign up to my mailing list here - no spam, just good stuff to your inbox every once in a while (like sales previews and discount codes)! >
http://loubijoux.bigcartel.com/mailing-list

Shop members

  • Sarah Pearson

    Owner, Maker, Designer

    Hi, I'm Sarah. I design, make, pick and pack your orders! I love art and design, fashion and photography, plants and diys.

Shop policies

Last updated on June 19, 2018
Making your first Etsy purchase? See this guide to help you along your way http://www.etsy.com/help_guide_checkout.php

Feel free to contact me with any questions you might have, you'll find the contact link to the right of the page.

Multiple quantities are available on most items, convo me and I can adjust a listing for you!

We don't accept custom orders but we can alter existing designs to your specific requirements e.g. change the length or colour of a chain, turn an earring into a necklace etc. Contact us to discuss your ideas and we'll see what we can do!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
Returns are accepted within 14 days of receipt. Item must be returned in its original unworn condition with packaging at the buyers expense. It is your responsibility until it reaches me and for this reason I strongly recommended you gain proof of posting. Refund will exclude original postage and packaging fee.

**Please note our returns policy does not apply to custom orders, personalised items (including our initial stamped designs), items altered specifically to your needs and earrings in the interests of hygiene.**

Please email/convo first before returning an item.
Payment
Payment is by Etsy direct checkout or PayPal. Please note you are not required to sign up for an account to use PayPal as a payment method.

Orders are dispatched only when funds have cleared.

All sales are subject to UK legislation.
Shipping
PACKAGING

All orders now come shipped in a box. We felt this was important to add greater protection during shipping and to help reduce our plastic usage - they're shallow enough to slot right through most letterboxes! The plastic bags we use for outer protection on international orders are 100% biodegradable.

Orders are shipped from the UK within 1-3 working days of receiving cleared payment unless otherwise stated on individual product listing.

If you need your item more urgently please contact me first and I will do my best to accommodate.

UK DELIVERY:

Standard shipping within the UK is via Royal Mail 1st Class Delivery and takes 1-2 working days following dispatch. Orders may require a signature upon delivery.

You can upgrade your shipping to Special Delivery if required by selecting at checkout. This guarantees delivery by 1pm the day following despatch (excludes weekends). Orders over £50 are automatically upgraded for free (no need to select upgraded shipping at checkout). Please note selecting this method does not prioritise your order - order preparation time remains 1-3 days as with standard shipping.

INTERNATIONAL DELIVERY:

International shipping is via standard Airmail and takes around 3 working days for western Europe, 5 working days for eastern Europe and 7 working days for the rest of the world following dispatch.

Please note these time frames are provided as a guideline only and delivery can often take longer due to unpredictable circumstances e.g. weather conditions, increased security measures and strike action. I allow up to 4 weeks for delivery within Europe and 5 weeks for everywhere else before classing an item as lost.

Please note standard Airmail service does NOT include tracking.

If you require tracking for your package you can upgrade shipping by selecting International Tracked & Signed at checkout. Delivery is made within the same time frame as standard shipping, you will however be provided with a tracking code and a signature is required upon delivery. Orders over £50 are automatically upgraded for free (no need to select upgraded shipping at checkout). Please note selecting this method does not prioritise your order - order preparation time remains 1-3 days as with standard shipping.

Please note any custom charges incurred upon entry into your country are the responsibility of the buyer and full item/s value is declared by law.
Privacy
At Loubijoux, we respect your right to privacy and are committed to ensuring your information is secure. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from loubijoux.etsy.com (the “Site”).

COLLECTION AND USE OF PERSONAL DATA
We may collect and process the following data about you:

“Order Information” – When you make a purchase through the Site, we collect information from you, including your name, billing address, shipping address and email address. You may also choose to provide us with additional, but not required, information such as phone number or personalization requests. This is for the purpose of fulfilling your order.

“Enquiry Information” – When you contact us through the conversation feature on the Site or directly via our email address we may collection information from you, including your name and email address. This is for the purpose of being able to respond to your comments or questions and offer our assistance.

We may share, and by making a purchase from this website you hereby consent to our sharing of personal data with the following:
- Etsy who host the Site and provide the platform to sell our products and services to you and process payments from the Site if you use direct checkout.
- Paypal who may process payments for purchases from the Site if you opt to pay via PayPal.
- Service providers who assist in the delivery of our products/services we provide to you.
- Third parties if we believe that disclosure is advisable or necessary to comply with the law, or to protect the rights, property or safety of Loubijoux or others. This may include exchanging information with other companies and organisations for fraud protection and credit risk reduction.

MAILING LIST
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about our products, offers and sales and also, to check our records are right and to check every now and then that you’re happy and satisfied and want to keep hearing from us. We don't sell, rent or trade email lists with other organisations and businesses and we never have.

We use a third-party provider, MailChimp, to deliver our e-newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe from our mailing list at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing sarah [!at] loubijoux.co.uk.

DATA RETENTION
When you place an order through the Site, we may maintain your Order Information for our records. Order Information may be stored for 6 years for accounting and legal purposes before being destroyed unless you ask us to delete this information.

Enquiry information is only held for as long as necessary to resolve your enquiry unless it is a custom order or amendments to Order Information. In this case it may be stored as Order Information as above.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Changes will take immediate effect upon posting here. You should check this page occasionally to ensure you are happy with any changes to this policy.

CONTACT US
If you would like to access, amend or delete any personal information we have about you or request more information you can do so by contacting us by e-mail at sarah [!at] loubijoux.co.uk or by mail using the details provided below:
Loubijoux, 28 Woodeson Lea, Leeds, LS13 1RJ, United Kingdom

More information

Last updated on Mar 27, 2018
Frequently asked questions

Wholesale availability

Most of my collection is available for wholesale. If you're a shop that would like to stock my work then get in touch!

Care instructions

To keep your jewellery looking its best always treat with care and try to avoid applying unnecessary force. Remove when washing and sleeping and avoid contact with liquids and body products such as perfume.

Brass, copper, plated and sterling silver items will naturally tarnish over time. For best results store pieces separately in zip-lock bags. Always store out of direct sunlight. Shine can be restored using a jewellery polishing cloth.

What is vintage?

We generally regard anything pre 1990s as vintage. Vintage components are commonly used throughout our designs and may occasionally show signs of aging - light tarnishing, age spots or scuffing - though wherever possible we will always try to avoid this or buff these out. Our vintage components are previously unused and are old factory stock.