Effective Date: 01.05.2023

This Privacy Policy describes how Loulabella Creates collects, uses, discloses, and protects the personal information of visitors and customers of our Etsy store, located in Birmingham, England. By accessing or using the Store, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect
We may collect personal information from you when you interact with our Store, make a purchase, or contact us for support. The types of personal information we may collect include:

Contact information (such as your name, email address, postal address, and phone number)
Payment information (such as credit card details or other payment method information)
Order and transaction details
Communications and correspondence between you and us
Information you provide in product reviews or other user-generated content
Use of Personal Information
We may use the personal information we collect from you for the following purposes:

Processing and fulfilling your orders
I will always endeavour to communicate with you about your orders, inquiries, and support requests
I will aim to provide you with information, updates, and marketing communications about our products, services, and promotions (you can opt-out of marketing communications at any time)
Personalising and improving your experience on our Store
Analysing and monitoring usage patterns, trends, and preferences
Detecting and preventing fraud, unauthorised access, or other illegal activities
Complying with applicable laws, regulations, or legal processes
Information Sharing
We may share your personal information with certain trusted third parties in the following circumstances:

Service Providers: We engage with third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfilment, shipping, or marketing. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your information. Our current third-party provider is Printify.

Compliance with Laws: We may disclose personal information when required by law or if we believe that such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business or assets, personal information may be transferred to the acquiring entity.
With Your Consent: We may share your personal information with your consent or as otherwise disclosed at the time of collection.

Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it.

Data Security
We implement reasonable security measures to protect the personal information we collect. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights
You may have certain rights regarding your personal information, which may include the right to access, correct, update, or delete your information. If you would like to exercise any of these rights, please contact us using the information provided below.

Third-Party Websites
Our Store may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.

Children's Privacy
We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information.

Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy. Your continued use of the Store after the posting of any revised Privacy Policy constitutes your acceptance of the changes.

Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via our messaging service on Etsy.