LouLeeAndMe

ilLOUminate your life

Chino, California 6046 Sales On Etsy since 2012

5 out of 5 stars (446)

Announcement   We will be attending several events in the Southern California area this month and next
RAW Artists OC presents CONNECT
CatCon World Wide

follow us on instagram to keep up with us!
IG @louleeandme
#LouLeeAndMe
#urpurrfect

Announcement

Last updated on Jun 29, 2018

We will be attending several events in the Southern California area this month and next
RAW Artists OC presents CONNECT
CatCon World Wide

follow us on instagram to keep up with us!
IG @louleeandme
#LouLeeAndMe
#urpurrfect

Katie Zwick

Contact shop owner

Katie Zwick

View all 193 items

Reviews

Average item review
5 out of 5 stars
(446)
See reviews that mention:
quality 44 shipping 49 customer service 34
View all 446 reviews

Updates

We have officially moved into our own studio space! Look out for even more great designs and faster processing times!
Follow us on instagram to get a look at our studio @louleeandme
View all 9 updates

About

ilLOUminate your life

Here at Lou Lee And Me, we try to be sustainable. We love to create new things from old things. We love making small batch and one if a kind items. We love our customers, so if you have any questions please feel free to ask!

Shop members

  • Katie Zwick

    Owner, Creator, Photographer

    I was born and raised California and took a two year side trip to Texas. We try to make as many of our products as possible with eco conscious practices.

Shop policies

Last updated on July 16, 2017
Thank you for shopping by! All items are made with love in a cat-friendly home. Don't let the low price turn you off! We tirelessly try to find low-cost materials to keep prices lower for our valued customers.

Be sure to follow us on instagram! @opurrmusprime

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are not satisfied with your purchase or any mistakes happen, please contact me for return or exchange options within 7 days of delivery.
If the item is damaged upon receipt contact me immediatly with photo (if possible) so I can address the problem.

For returns in the USA, buyer must contact us within 7 days of delivery with photo proof of issue. According to European law, 14 days is required for a buyer to return an item. We will still require photo proof of issue.
If you ever have an issue with a product, please feel free to contact us so we can help resolve any issue.
Buyer is responsible for return shipping.
Payment
We accept both paypal and direct check out!
Shipping
I will deliver items to the Post Office within time estimated when order is placed via USPS First Class Mail or USPS Priority Mail, (if you chose to upgrade your shipping). Once the order has been turned over to the post office it becomes their responsibility. Please be aware that I will deliver a package to the post office on the weekend but the post office may not process until the next business day. Also, please take into account the postal holidays.

For domestic orders, it usually takes 3 to 5 business days to deliver to most US cities.

International orders usually takes 10 to 14 business days.

We do offer faster shipping options so please check that out and choose which ever works best for your situation. Again, once the post office receives the package, we have no control over the speed of delivery or any delays that may occur on their end. We have digital records of the address printed on the package as well as the tracking number which shows when it was turned over to the post office. This information is also available to you on your order information page.

For returns in the USA, buyer must contact us within 7 days of delivery with photo proof of issue. According to European law, 14 days is required for a buyer to return an item. We will still require photo proof of issue.
If you ever have an issue with a product, please feel free to contact us so we can help resolve any issue.
Additional policies and FAQs
Custom orders are always welcome! Just message me and we will work it all out!

More information

Last updated on Jan 18, 2018
Frequently asked questions
Sizing details

All chokers measure 12-15 inches, if a longer size is required please feel free to contact us.

Wholesale availability

We are currently not wholesaling our items, however if you are purchasing a large quantity of items we can adjust our shipping price to save you money

Do the crowns stay in place?

All of our low profile crowns have a ribbon tie back, our higher profile crowns do not but sit pretty secure. Adding bobby pins is always a smart idea when dancing is involved!