LouLeeAndMe

Charged by Cats

LouLeeAndMe is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LouLeeAndMe is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 9, 2022

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Thank you for shopping by! All items are made with love in a cat-friendly home. Don't let the low price turn you off! We tirelessly try to find low-cost materials to keep prices lower for our valued customers.

Be sure to follow us on instagram! @opurrmusprime

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

We accept both paypal and direct check out!

Shipping

I will deliver items to the Post Office within time estimated when order is placed via USPS First Class Mail or USPS Priority Mail, (if you chose to upgrade your shipping). Once the order has been turned over to the post office it becomes their responsibility. Please be aware that I will deliver a package to the post office on the weekend but the post office may not process until the next business day. Also, please take into account the postal holidays.

For domestic orders, it usually takes 3 to 5 business days to deliver to most US cities.

International orders usually takes 10 to 14 business days.

We do offer faster shipping options so please check that out and choose which ever works best for your situation. Again, once the post office receives the package, we have no control over the speed of delivery or any delays that may occur on their end. We have digital records of the address printed on the package as well as the tracking number which shows when it was turned over to the post office. This information is also available to you on your order information page.

For returns in the USA, buyer must contact us within 7 days of delivery with photo proof of issue. According to European law, 14 days is required for a buyer to return an item. We will still require photo proof of issue.
If you ever have an issue with a product, please feel free to contact us so we can help resolve any issue.

Additional policies and FAQs

Custom orders are always welcome! Just message me and we will work it all out!