lovahandmade's Shop Policies
Welcome to my shop!
Here's all the technical stuff...if you have any questions, please let me know! All items are made in a Pet Friendly but Smoke Free environment.
Please promptly Pay for your Purchase via PayPal! Immediate Payment preferred, e-check via PayPal accepted, shipping will wait until e-check has cleared. PayPal is Fast & Secure! If you prefer another payment method let me know and we may be able to work something out. If you are new to Etsy, please see the Checkout Help Guide listed in my shop announcement!
Domestic & International Shipping is provided by USPS, shipping costs of individual items are on item pages.
- The majority of items are sent First Class Mail and take 2 to 5 business days to arrive for domestic mail.
- Wholesale Orders are shipped Priority Mail 2 to 3 days.
- Tracking is provided on most domestic orders - You will receive a shipping notification and tracking number from Etsy on the date I ship. You can also find your tracking number by visiting your purchases page and looking at your order.
- If you are not in Canada or the US, Use "everywhere else" as the shipping destination. Shipping per item is discounted when multiple items are purchased, very happy to combine shipping.
***International First Class Mail can take up to 3 to 4 weeks to arrive - Generally, it takes about 2 weeks. International mail has become increasingly unpredictable over this past year - the time frames given by USPS are only estimates, there are no guarantees on when packages will arrive and therefore I can go longer give guarantees to International Customers for specific due dates, events, or holidays. Unfortunately, even with upgraded shipping such as Priority or Priority Flat Rate, there are also only estimates and not guarantees on arrival time or tracking.
That said, if you are ordering for a specific event or for a specific due date - please do so as far ahead as you can. I will still do my best to get your order out as quickly as possible in order to give it the maximum time to arrive. Please also take into account that regular lead times on Made To Order items & Wholesale Lots are usually 1 to 2 weeks.
If you would like to add Shipping Insurance to cover Loss or Damages to any order please add $1.70 USD for up to $50 in coverage on Domestic Orders. International Shipping Insurance is provided at a higher shipping cost, convo me before the sale if you would like to upgrade your shipment in order to add insurance. Seller is not responsible for lost or damaged orders when shipping insurance is not purchased. I will invoice you separately via Paypal if you'd like to add insurance.
Refunds and Exchanges
All Sales are Final. However, I'm not entirely unreasonable, if there are any issues with your order or you are truly unhappy, Please let me know before leaving feedback and we'll work it out! I strive to create unique and well crafted items!
Seller is not responsible for lost or damaged items when Shipping Insurance is not added to the order, it is an additional and optional service.
Additional Policies and FAQs
Each uber cute felt piece is made from my own original design & pattern and carefully stitched by me in my home studio!
I craft with 100% Recycled Eco Fi Felt, which is a soft & durable felt fiber made entirely from post-consumer plastic bottles (soda bottles!), it is machine washable & made in the USA. Eco Felt is also CPSIA compliant so all the cute goodies you see here are safe for children!
All items arrive with Lova Revolutionary packaging or hang tags. If you are sending a gift and need a special message included please let me know! I ship in clean recycled packaging materials & small boxes to ensure your item arrives as it is pictured here.
*Wholesale*: Want to stock Lova Revolutionary in your lovely shop or boutique? Feel free to purchase from my Wholesale section here on Etsy or for a Full Catalog Send me a convo or email me @ lovarevolutionary [!@] gmail . com. You can also visit me on Trunkt.com at http://lovarevolutionary.trunkt.com/linesheets/665 where you can find my Full Catalog of wholesale offerings and choose your own quantities. Look forward to hearing from you!
*I'm sorry but at this time I can no longer accept any new consignment shops!
*Custom Orders* : I love custom orders & making special things just for you! Need it in a custom color, size, or have a new idea you'd like for me to try? - just send me a convo and we'll work out the details! Payment in full is required at the time of order for all custom orders.
*Wedding Orders*: I totally love doing wedding favors, I'm a romantic at heart! So yes, you can definitely order a hundred birdies or owls if you need too! Since all of my items are made to order, I can customize colors, create personalized pieces, stitch special messages, and create custom items. However, I do need advanced notice (preferably 3 to 6 months) as I work larger orders into my regular (and quite full!) work schedule. I do discount for bulk orders but depending on the customization and time frame, pricing does vary from order to order. Payment plans are also available but an initial payment or deposit must be submitted before any work will begin.
Please contact me with any other interesting inquiries as necessary!
Last Updated January 12, 2012