
Announcement
>(::) Welcome to Love Bugs Co. & Alert Wear. ** PLEASE READ before placing your order**
WHY ALERT WEAR?
Alert Wear products are made in a dedicated studio by the parents of two children with multiple life threatening food allergies and asthma. Why is this important? When we first started making these cases it was because we couldn't find proper cases for our kids to self carry their meds. Now, the market is inundated with cases which is wonderful but, also a bit concerning. When you buy an Alert Wear case, you can be rest assured that it was made specifically for adults and children with life threatening food, environmental allergies and asthma. We do also make cases for a variety or other medicines thanks to many parents who have worked with us to make the perfect case for their child. Each case is sized to fit and protect specific medicines. Hands are washed and materials are protected from all major food and environmental allergens. There are no fragrances, chemicals, pets or smoke in our studio. We do however use elastic which contains latex and a film on some embroidery projects that contains corn. If you let us know ahead of time, we will do our best to prevent cross contamination, however, they will be processed on the same machines so, there are no guarantees.
We are very knowledgeable of the laws that allow children to self carry meds in school and civil rights of people dealing with asthma and life threatening allergies. We are more than happy to help in any way that we can to navigate these areas of concern with you. We often spend much of our days advocating for and supporting families who are dealing with these issues like we have for ourselves and our kids for the past 20+ years.
With all that said, we stand behind our products, however, we cannot accept returns or exchanges due to the safety of all of our customers. If a product is defective, we will of course work with you to make it right. We do allow for order cancellations if made within the first 24 hours after your order is placed. We do also send mock ups for custom orders before the item is made.
SHIP TIMES AND DEADLINES
**Ready 2 Ship Cases ship typically within 1-2 business days
** Pre-Designed - Everything is cut and partially complete. We just need sizing details to customize the case. These cases are worked into the current batches and are processed with like items. They will ship typically in 2-3 weeks.
**Spring Break Orders are due by January 1st to ship by March 1st
**Summer Orders are due by April 15th to ship by June 15th.
**Back to School Orders are due by June 15th to ship by August 15th.
**Christmas Orders are due by October 10th to ship by December 15th
Custom Orders - Everything is completely made from scratch. You design it. These cases are shipped from our studio 8 weeks from the order date in most cases. Every order receipt has a ship by date on it. If you have a specific date that you need an item by, please send us a message *first* to see if it is possible before you order. On occasion, we do have rush slots available but, to be fair to others, we do charge extra for rush orders.
CUSTOM DESIGNS
Every case is custom made to fit your child, the medicine and their preferences for fabrics, colors and designs. It is imperative that you complete the design forms with complete and accurate information to ensure that the case is a perfect fit. You may preview the design forms here: http://bit.ly/AlertWearForms
If you are not finding exactly what you are looking for, whether you saw it on our facebook page or in a dream, please ask first before randomly picking something to order. If you don't see something that looks remotely like what you are expecting (i.e. you want a backpack and you are looking at a listing for purses), PLEASE, do not order a purse and expect a backpack. Fabric, thread colors, embroidery designs can usually be customized, sewing patterns not so much. It takes a lot of fails before we perfect a new pattern. Please ask first before ordering. In slower seasons (January), we are more able to recreate the wheel and come up with new sewing patterns but, definitely not in peak seasons.
We look forward to working with you!
Thank you!! Ann, Brad, Nick & Kate
Items
Featured items
All Items
Reviews
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lucie on Feb 13, 2023
5 out of 5 starsIt's perfect for what we needed. Fits 2 epi-pens and very compact. The logo lets everyone know there is medicine inside.
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Macey on Feb 1, 2023
5 out of 5 starsExactly what I wanted and what was described! Seller was kind enough to send me updates and let me choose the colour. Much appreciated
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Anne on Jan 26, 2023
5 out of 5 starsGreat service, perfect product - fits my daughter with and without snowpants
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MARIA on Jan 12, 2023
5 out of 5 starsThis is exactly what I’ve been looking for. This just big enough to be seen without having to announce to everyone, I wanted something to be visible to TSA when I travel so that they know what I’m carrying and this is it… This tag is very well made and shipping was super fast.
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Carrie on Nov 20, 2022
5 out of 5 starsWhile it’s vividly marked as a medical item, its design, materials, and workmanship make it surprisingly attractive. Very, very pleased! I bought a second one.
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Breezy on Nov 14, 2022
5 out of 5 starsArrived quickly and in great condition. Exactly what I expected.
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Carrie on Nov 13, 2022
5 out of 5 starsIf it’s possible to love a medication holder, I do. Great fit, great quality, clearly for a medical emergency and yet somehow also attractive. I’m ordering another one!
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Mary on Mar 25, 2023
5 out of 5 starsAmazing communication and such a delight to work with, and has such great knowledge of what you can do with the holder. And it's made solid I highly recommend anyone who needs EpiPen holders to get from this seller. I'm so incredibly happy with it.
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Barbie on Mar 17, 2023
5 out of 5 starsIt is beautiful and very well made! Ann asked a lot of questions about what we wanted and it is exactly what we wanted! Customer service was amazing!
About lovebugsco
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Kate's Smock. The idea to let kids design their own gear started with her at 2! She wanted nothing to do with snakes!
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It has been very empowering for our kids and their friends to design their very own case. Wearing meds can be fun!
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2006 Kate modeling one of the first diapers we received from Happy Heinys.
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The order process. Seems like a lot but, it is really quite easy.
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Love Bugs Co. / Alert Wear
Shop members
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The "Love Bugs Co." Family
Owner, Designer, Maker
As a family, we all play a part of making Alert Wear & Love Bugs Co. happen. Inspired by our children and their life-threatening health issues and motivated to find a way to stay home with them, we started Love Bugs Co. in '06 & Alert Wear in '11.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase