Announcement   >(::) Welcome to Love Bugs Co. & Alert Wear. ** PLEASE READ before placing your order**

Please verify your mailing address before you submit your order. Etsy and Paypal store this information for your next transaction and the Paypal address or "preferred" Etsy address will often overwrite anything you entered on Etsy.

**Pre-made / "Available Now" will ship within 3-4 business days.**
**Back to School Orders are due by June 15th to ship by August 15th.
**Christmas Orders are due by October 10th to ship by December 15th
**Spring Break Orders are due by January 1st to ship by March 1st
**Summer Orders are due by April 15th to ship by June 15th.

The current production time for custom orders is 6-8 weeks (most will ship right at 8 weeks)! The 6-8 weeks on listings is mainly because that is the max option when setting up listings on Etsy. Every order has a ship by date on it. That is my goal date to ship your order out by. On occasion, life happens and I do need to push that date out. If you have a specific date that you need an item by, please send me a message *first* to see if it is possible before you order. On occasion, I do have rush slots available but, to be fair to others, I do charge extra for rush orders.

Every case is custom made to fit your child, the medicine and their preferences for fabrics, colors and designs. It is imperative that you complete the design forms with complete and accurate information to ensure that the case is a perfect fit. You may preview the design forms here: http://bit.do/alertwearforms

If you are not finding exactly what you are looking for, whether you saw it on my facebook page or in a dream, ask me first before randomly picking something to order. If you don't see something that looks remotely like what you are expecting (i.e. you want a backpack and you are looking at a listing with all owl purses), PLEASE, do not order an owl purse then. Fabric, thread colors, embroidery designs can usually be customized, sewing patterns not so much. It takes a lot of fails before I can perfect a new pattern. Please ask first before ordering. In slower seasons (January), I am more able to recreate the wheel and come up with new sewing patterns but, definitely not in peak season (before spring break, summer break, back to school and Christmas).

Phone calls. I love my customers. Most are allergy mommas like me and trust me, I could talk for hours about our journey and the products I sell. Unfortunately, in order to get orders out the door, I have 3-4 very loud machines running at a time that must be monitored. And when those aren't running, I am running with my kiddos. So, please send me a message, I can reply quickly from my phone on the go or while monitoring machines.

When you place your order, it is best if you use your own account so that you get email messages from me via Etsy. I would prefer all communication be done via Etsy to prevent miscommunication or lost messages. When you place your order, you will receive your Etsy order confirmation email which includes a link to the design forms. Once you have submitted your design form, you will need to check back again to review and approve them. It is best to download the Etsy app so that you receive an instant message. During busy seasons, design work is often put on the back burner to focus on meeting shipping deadlines. Ideally, mock ups are sent out within 1-2 weeks but, can take a month. Thank you for your patience!

I look forward to working with you!

Thank you!! Ann