lovebugsco

Alert Wear / Love Bugs Co.

Illinois, United States · 2847 Sales

lovebugsco

Alert Wear / Love Bugs Co.

Illinois, United States 2847 Sales On Etsy since 2011

5 out of 5 stars
(464)
Shop owner

Ann

Contact

Announcement   >(::) Welcome to Love Bugs Co. & Alert Wear. ** PLEASE READ before placing your order**

Please verify your mailing address before you submit your order. Etsy and Paypal store this information for your next transaction and the Paypal address or "preferred" Etsy address will often overwrite anything you entered on Etsy.

**Pre-made / "Available Now" will ship within 3-4 business days.**
**Back to School Orders are due by June 15th to ship by August 15th.
**Christmas Orders are due by October 10th to ship by December 15th
**Spring Break Orders are due by January 1st to ship by March 1st
**Summer Orders are due by April 15th to ship by June 15th.

The current production time for custom orders is 6-8 weeks (most will ship right at 8 weeks)! The 6-8 weeks on listings is mainly because that is the max option when setting up listings on Etsy. Every order has a ship by date on it. That is my goal date to ship your order out by. On occasion, life happens and I do need to push that date out. If you have a specific date that you need an item by, please send me a message *first* to see if it is possible before you order. On occasion, I do have rush slots available but, to be fair to others, I do charge extra for rush orders.

Every case is custom made to fit your child, the medicine and their preferences for fabrics, colors and designs. It is imperative that you complete the design forms with complete and accurate information to ensure that the case is a perfect fit. You may preview the design forms here: http://bit.do/alertwearforms

If you are not finding exactly what you are looking for, whether you saw it on my facebook page or in a dream, ask me first before randomly picking something to order. If you don't see something that looks remotely like what you are expecting (i.e. you want a backpack and you are looking at a listing with all owl purses), PLEASE, do not order an owl purse then. Fabric, thread colors, embroidery designs can usually be customized, sewing patterns not so much. It takes a lot of fails before I can perfect a new pattern. Please ask first before ordering. In slower seasons (January), I am more able to recreate the wheel and come up with new sewing patterns but, definitely not in peak season (before spring break, summer break, back to school and Christmas).

Phone calls. I love my customers. Most are allergy mommas like me and trust me, I could talk for hours about our journey and the products I sell. Unfortunately, in order to get orders out the door, I have 3-4 very loud machines running at a time that must be monitored. And when those aren't running, I am running with my kiddos. So, please send me a message, I can reply quickly from my phone on the go or while monitoring machines.

When you place your order, it is best if you use your own account so that you get email messages from me via Etsy. I would prefer all communication be done via Etsy to prevent miscommunication or lost messages. When you place your order, you will receive your Etsy order confirmation email which includes a link to the design forms. Once you have submitted your design form, you will need to check back again to review and approve them. It is best to download the Etsy app so that you receive an instant message. During busy seasons, design work is often put on the back burner to focus on meeting shipping deadlines. Ideally, mock ups are sent out within 1-2 weeks but, can take a month. Thank you for your patience!

I look forward to working with you!

Thank you!! Ann

Announcement
Last updated on May 31, 2016

>(::) Welcome to Love Bugs Co. & Alert Wear. ** PLEASE READ before placing your order**

Please verify your mailing address before you submit your order. Etsy and Paypal store this information for your next transaction and the Paypal address or "preferred" Etsy address will often overwrite anything you entered on Etsy.

**Pre-made / "Available Now" will ship within 3-4 business days.**
**Back to School Orders are due by June 15th to ship by August 15th.
**Christmas Orders are due by October 10th to ship by December 15th
**Spring Break Orders are due by January 1st to ship by March 1st
**Summer Orders are due by April 15th to ship by June 15th.

The current production time for custom orders is 6-8 weeks (most will ship right at 8 weeks)! The 6-8 weeks on listings is mainly because that is the max option when setting up listings on Etsy. Every order has a ship by date on it. That is my goal date to ship your order out by. On occasion, life happens and I do need to push that date out. If you have a specific date that you need an item by, please send me a message *first* to see if it is possible before you order. On occasion, I do have rush slots available but, to be fair to others, I do charge extra for rush orders.

Every case is custom made to fit your child, the medicine and their preferences for fabrics, colors and designs. It is imperative that you complete the design forms with complete and accurate information to ensure that the case is a perfect fit. You may preview the design forms here: http://bit.do/alertwearforms

If you are not finding exactly what you are looking for, whether you saw it on my facebook page or in a dream, ask me first before randomly picking something to order. If you don't see something that looks remotely like what you are expecting (i.e. you want a backpack and you are looking at a listing with all owl purses), PLEASE, do not order an owl purse then. Fabric, thread colors, embroidery designs can usually be customized, sewing patterns not so much. It takes a lot of fails before I can perfect a new pattern. Please ask first before ordering. In slower seasons (January), I am more able to recreate the wheel and come up with new sewing patterns but, definitely not in peak season (before spring break, summer break, back to school and Christmas).

Phone calls. I love my customers. Most are allergy mommas like me and trust me, I could talk for hours about our journey and the products I sell. Unfortunately, in order to get orders out the door, I have 3-4 very loud machines running at a time that must be monitored. And when those aren't running, I am running with my kiddos. So, please send me a message, I can reply quickly from my phone on the go or while monitoring machines.

When you place your order, it is best if you use your own account so that you get email messages from me via Etsy. I would prefer all communication be done via Etsy to prevent miscommunication or lost messages. When you place your order, you will receive your Etsy order confirmation email which includes a link to the design forms. Once you have submitted your design form, you will need to check back again to review and approve them. It is best to download the Etsy app so that you receive an instant message. During busy seasons, design work is often put on the back burner to focus on meeting shipping deadlines. Ideally, mock ups are sent out within 1-2 weeks but, can take a month. Thank you for your patience!

I look forward to working with you!

Thank you!! Ann

Ann

Contact shop owner

Ann

Personalized Inhaler / Keychain Medicine Case
US$19.95
Custom "Skinny" EpiPen Case by Alert Wear
US$25.00
Custom Waterproof Epi-Pen Case / Fanny Pack
US$44.95
Monster Inhaler / Medicine Case by Alert Wear
US$25.95
Epi-Case Gift Certificate
US$40.00
Medical Alert Tag by Alert Wear
US$12.00
Custom Epi-Pen Case / Fanny Pack by Alert Wear
US$32.95
View all 51 items

Reviews

Average item review
5 out of 5 stars
(464)
psmette

psmette on Jul 20, 2016

5 out of 5 stars

Ann is great to work with and our purses have been wonderful! Many options to choose from. Thanks for offering this special product!

jwilson04

jwilson04 on Jul 20, 2016

5 out of 5 stars
View all 464 reviews

Updates

Ms Adeline loves her new case that she helped to design. Just in time for summer camp with the Rush option. :)
Stocking up on solids with my sweet sidekick :)
Loving the company of this little "Love Bug".

Tagged in this photo

Custom Epi-Pen Case
US$32.95
View all 4 updates

About

Love Bugs Co. / Alert Wear

Our story begins with the birth of our daughter in 2005. Kate had severe allergies and asthma right from birth. She was unable to wear disposable diapers or diaper service diapers. In searching for cloth diaper covers, we happened upon a whole new world of cloth diapering. We ordered a variety of diapers and were thrilled with some and not with others. So, with Ann's degree in Marketing and many years in retail management and then working with small business owners to help them build their businesses, we decided to jump in with both feet and opened Love Bugs Co. on February 14, 2006.

In 2011, we sold off our inventory and decided to make a change with the direction life was taking us. Ann made a smock for Kate to alert others to her food allergies while we were at parties, church and play groups. We had so many people ask us about it that we decided to invest in an embroidery machine and start sewing them for others. We keep branching out and adding other products that will help kids with health issues while also creating fun extras (dresses, hair bows, personalized items, etc...).

We have no idea where this adventure will take us but, we are having fun as a family watching it grow. We rejoice in every email and feedback of how our products have helped and we love to share your stories on Facebook if you want to share.

Thank you for helping us grow!

Blessings, Brad, Ann, Nick and Kate

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Around the web
Shop members
  • The "Love Bugs Co." Family

    Owner, Designer, Maker

    As a family, we all play a part of making Love Bugs Co. happen. Inspired by our children and their life-threatening health issues and motivated to find a way to stay home with them, we started Love Bugs Co.

Shop policies

Last updated on August 25, 2015
Welcome to Love Bugs Co & Alert Wear! We started Love Bugs Co. In 2006 with our own website to sell cloth diapers. After our daughter was out of cloth diapers, our interest and our tester were gone. In 2011, we sold off our remaining inventory and invested in an embroidery machine so that we could start helping kids like our own with Alert Wear medicine cases. To keep things fun and exciting, we also make cute outfits, gifts and more upon request under Love Bugs Co. Please follow us on Facebook at www.facebook.com/alertwear.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payments can be made through Paypal, Etsy Gift Cards and most major credit cards. When you place your order, please watch for Etsy emails. If you want to be certain not to miss a message, please download the Etsy app. We will contact you through Etsy for additional information needed to process your order.
Shipping
Orders are shipped via USPS Priority Mail in the USA and typically First Class Mail outside of the USA. We do not purchase insurance unless you request it. You will receive a confirmation from Etsy when your order has shipped. If you would prefer that your order be shipped via a different service, please let us know so that we can make a custom listing for you. International orders cannot be tracked via USPS after they have left the USA.

Customs Fees

When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country.

As a seller, we expected to be in compliance with the import laws and regulations of the countries we are shipping to. This includes accurately representing the contents of your package. For example, you must ensure that a sold item is not marked “gift” on a customs declaration form.

Who Pays for Customs Fees?

Buyers pay the additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

We are unable to predict which of these fees, if any, will be applied, and Etsy does not expect sellers to calculate or collect these fees or taxes. Items that are refused due to customs fees will NOT be refunded.
Refunds and Exchanges
Very rarely do we have any complaints. If for some reason you are unhappy with an item after you have received it, please let us know. We will work with you to make it right. If we cannot, we will gladly refund your money. We will not refund orders that are placed and then not completed due to customers not responding to messages to verify information or approve final designs. Once you place an order, it is imperative that you continue to communicate with us to design and complete your order. Personalized orders (ie, with names, initials, odd designs or coloring, etc... ) cannot be refunded. Please ask questions first, approve designs, provide all the details for sizing etc... on the design form (provided after check out). Every item is made to order so, naturally there may be small imperfections. Most medicine cases will last a school year. Every child is different though and some are rougher on things than others. Hopefully by taking part in creating a case, your child will want to take good care of it. With that said, any craftsman defects must be reported immediately upon receipt. We will not refund or replace cases that have been well loved and naturally need to be replaced.

Order Cancellations: Once an order is placed, it can be cancelled within 24 hours as long as we have not started work on the order (designing is included in the work).
Additional policies and FAQs
We do our very best to get orders completed within the time frames posted. Because this is a family run business, life happens. We will communicate any extended delays with you. Typically delays are posted on www.facebook.com/alertwear. Etsy has a customer service rating for orders completed on time. Part of completing orders on time requires having all the information needed to complete the order. Approval of proofs, measurements, color, design and fabric choices, etc... Please watch your emails for clarifying questions from us. It helps if you download the Etsy App to your smart phone. If we do not have the information to complete your order within 30 days, we will email you a gift certificate to use within 12 months and then mark your order as shipped. Thank you!