lovedominiquexoxo

Nursery Baby Room Decor & Wall Art & Baby Shower Gifts

Port Elizabeth, South Africa · 1999 Sales

lovedominiquexoxo

Nursery Baby Room Decor & Wall Art & Baby Shower Gifts

Port Elizabeth, South Africa 1999 Sales On Etsy since 2013

5 out of 5 stars
(312)

Announcement   January 2018: We just opened our new Etsy store called Pocket Pals!
There, you will find wooden figurines: Pocket Princesses, Pocket Family (send us your photo and we'll make your family into Pocket Pals!), Bible figures, Catholic Saints, and much more (over time).

Have a look at https://www.etsy.com/shop/PocketPalsStore

Announcement

Last updated on Aug 7, 2018

January 2018: We just opened our new Etsy store called Pocket Pals!
There, you will find wooden figurines: Pocket Princesses, Pocket Family (send us your photo and we'll make your family into Pocket Pals!), Bible figures, Catholic Saints, and much more (over time).

Have a look at https://www.etsy.com/shop/PocketPalsStore

Dominique and Edmund Lodewijks

Contact shop owner

Dominique and Edmund Lodewijks

View all 354 items

Reviews

Average item review
5 out of 5 stars
(312)
View all 312 reviews

About

For the Love of Colour

Starting from early days in 2005, when a young Dominique would hurry her father out after work to pick up last minute wood supplies, working over time to complete orders of wooden nursery décor for eager clients, the business has grown, expanding beyond the wood that could fit into her father's truck.

Twelve years later, love for our work has only grown with time and now, a five person team exporting all over the globe, we have retained our friendly outlook, eager to help all customers with their requests, none of them too small for our attention.

Striving to create that which would enchant parents throughout the world, we work with MDF (supawood) and lead free, washable paint, making it easy for parents to wipe off the marks of chubby fingerprints.

All our products are guaranteed high quality with colours and styles carefully designed and chosen by the love.dominique team. Items are all hand crafted and individually painted so to supply customers with the high quality wooden décor they have come to expect from love.dominique.

Now also with a fantastic fabric department, careful searching has been made to give you the 100% cotton with 200 thread count that parents will want for their precious little ones.

love.dominique is based in the friendly city of Port Elizabeth in the Eastern Cape of South Africa.

Update January 2018: We just launched a new Etsy Store called Pocket Pals, where you will find all kinds of hand-size wooden figurines: Pocket Princesses, Pocket Family (send us your photo and we'll turn you into Pocket Pals!), Bible figures, Catholic Saints, and many more (to come). Check it out at https://www.etsy.com/shop/PocketPalsStore

Shop members

  • Dominique Lodewijks

    Owner, Designer, Creator

    Dominique started the business in 2005. Her passions are interior decor, design, working with her hands and photography. Outside of business hours she loves to paint, create artsy things, cook, bake and Instagram [lovedominiquexoxo].

  • Edmund Lodewijks

    Customer Service, Marketer, Owner

    Edmund started working with Dominique after their wedding early 2017. He is a friendly techie, juggling customer satisfaction, the online stores, marketing and all things IT.

  • Cecilia

    Workshop Manager, Woodwork & Painting, Artist

    An artist in her free time, Cecilia brings her passion and skills to the workshop every day! She makes sure the orders are finished in time, does woodworking, gluing, painting... and all that with a bright smile.

  • Brigitta

    Woodwork & Painting, Artist

    With years of experience and a hand of precision, Brigitta paints the most beautiful goodies.

  • Margo

    Woodworker, Painter

    Margo has a degree in art & photography and has been working with us since 2018. She simply loves making nursery decor. In fact, she says she doesn't see it as work, and is happy that she gets paid for doing what she loves doing all day! Yay!

Shop policies

Last updated on September 18, 2017
Welcome to love.dominique - your favourite shop for handcrafted nursery decor that you won't find elsewhere!

QUALITY:
We take quality very seriously. Each item is individually handcrafted by myself or one of my trained team of artists. love.dominique is based in South Africa and has been running successfully for well over 10 years.

CUSTOM ITEMS:
We love making custom items, so please feel free to contact us if you have an idea you would love to see realized!

ORDER LEAD TIME:
Most of our items are made to order and, unless specified on the listing, usually take 1-2 weeks to manufacture. If you need your item by a certain date please do drop us a message, and we'll do our utmost to accommodate you.

Thank you for your support!


Like us on Facebook: www.facebook.com/lovedominique.int
Instagram: www.instagram.com/lovedominiquexoxo/
Blog: www.lovedominique.co.za/blog/

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.
Payment
We accept payment via Paypal. Our items are made to order, so there is usually a 1-2 week lead time on orders.

Should you need your order by a specific date, please confirm with us first to see if it is feasible.

Buyers are responsible for any customs fees or duties that may apply. We are also not responsible for delays due to customs.

Should you want to exchange or return your item(s) (see Return Policy), then you will have to pay for the return.
Shipping
We will be in touch within 24 hours (not on Sundays or Public Holidays) once your order has been placed, to give you an estimate date of dispatch.

SHIPPING METHOD:
All items are shipped by us to the UK via Remailit. Remailit then ships the parcel to you via the UK Royal Mail.
How does it work? - The Remailit company takes our parcels in bulk from South Africa to the United Kingdom and they then send them via the UK Royal Mail to your address (anywhere in the world).

SHIPPING TIMES:
Most of our parcels arrive within 3-4 weeks. For specifics, see the list below.

We will only consider a parcel lost after 6 weeks. Although most parcels arrive much sooner, international mail can take between 4-6 weeks to arrive.

If your parcel has not arrived after 6 weeks please get in touch with us and we'll do our utmost to sort the issue out for you. We want our customer's to be 100% satisfied, and we'll do what it takes to make that happen!

Estimated shipping times
United States: 3-6 weeks
United Kingdom: 2-4 weeks
Europe (excl. UK): 3-5 weeks
Canada: 4-6 weeks
Australia, New Zealand: 4-6 weeks

CUSTOMS AND IMPORT DUTIES:
Buyers are responsible for any customs fees or duties that may apply. We are also not responsible for delays due to customs.
Additional policies and FAQs
Colour changes on any of our items are welcome at no additional charge! We also welcome custom themes, designs and etc.

Please contact us with such request. We love them! :)

More information

Last updated on Sep 18, 2017
Frequently asked questions
Custom and personalised orders

We make everything by hand, so custom orders are no problem!

Contact us with your custom requests: different colours (no extra charge), different sizes, or an item you can't find in our shop! We love making custom orders!

Care instructions

All products are carefully made of wood (MDF) or cotton. The paint is lead-free, which means that it is safe and that it is easy to clean with a moist wipe (water, avoid alcohol).

Can I get my order any sooner?

We ship from South Africa, which makes most deliveries very expensive. You can request a faster delivery, but expect high cost for this ($50).

Do you have a blog about Nursery Decor, tips and tricks, DIY?

Yes, we do have a blog about Nursery Decor, where you can find tips and tricks, inspiration, and also some home decor DIY projects, cooking and baking tips, and more. You can find it at:

www.lovedominique.co.za/blog

Happy reading!