LoveFrankieAndLola

Handcrafted treasures for you and your pets

Asheville, North Carolina | 2323 Sales

LoveFrankieAndLola

Handcrafted treasures for you and your pets

Asheville, North Carolina 2323 Sales On Etsy since 2013

5 out of 5 stars
(488)

Announcement   *** ATTENTION PLEASE! Due to shop popularity, our current order turn around is approximately 8 weeks from your order date for all items except hand cut shaped tags. Due to the time involved in making them, hand cut shaped tags may 8 weeks or more. In an effort to reduce turn around, we are not accepting custom order requests at this time. ***

Welcome friends and fans! A little about us for those of you who are new here -- We offer handmade jewelry and personalized pet tags. Sweet or sassy, simple yet clever designs for you and your BFFs (best fur friends). Every item is handmade by us from start to finish.

We have recently started offering hand cut shaped tags made from ultra thick metals. These special tags take extra time to make, and are offered in limited runs only. Sorry, no custom orders will be accepted on these tags in between the limited runs. If you are shopping for one of these tags, please watch our facebook page for announcements for the next limited offering. http://www.facebook.com/LoveFrankieAndLola

Speaking of which, make sure to visit and 'like' our facebook page to be ahead of the curve when it comes to any new designs, limited edition designs, and specials. While you are there, look for a pic or two of our own inspirations, chinese cresteds Frankie and Lola, and border collie Perk, and share a pic of your own furry friends.

Please take the time to visit our Policies section to answer questions about shipping times and policies, customer service, and other 'good to know' tidbits.

Finally, don't forget to spread the love by telling all your friends about us!

xoxo
Love, Frankie and Lola



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<3 Celebrating the human-animal bond since 2013. <3

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Announcement

Last updated on Oct 3, 2018

*** ATTENTION PLEASE! Due to shop popularity, our current order turn around is approximately 8 weeks from your order date for all items except hand cut shaped tags. Due to the time involved in making them, hand cut shaped tags may 8 weeks or more. In an effort to reduce turn around, we are not accepting custom order requests at this time. ***

Welcome friends and fans! A little about us for those of you who are new here -- We offer handmade jewelry and personalized pet tags. Sweet or sassy, simple yet clever designs for you and your BFFs (best fur friends). Every item is handmade by us from start to finish.

We have recently started offering hand cut shaped tags made from ultra thick metals. These special tags take extra time to make, and are offered in limited runs only. Sorry, no custom orders will be accepted on these tags in between the limited runs. If you are shopping for one of these tags, please watch our facebook page for announcements for the next limited offering. http://www.facebook.com/LoveFrankieAndLola

Speaking of which, make sure to visit and 'like' our facebook page to be ahead of the curve when it comes to any new designs, limited edition designs, and specials. While you are there, look for a pic or two of our own inspirations, chinese cresteds Frankie and Lola, and border collie Perk, and share a pic of your own furry friends.

Please take the time to visit our Policies section to answer questions about shipping times and policies, customer service, and other 'good to know' tidbits.

Finally, don't forget to spread the love by telling all your friends about us!

xoxo
Love, Frankie and Lola



****************************

<3 Celebrating the human-animal bond since 2013. <3

***************************

Rebecca

Contact shop owner

Rebecca

Reviews

Average item review
5 out of 5 stars
(488)
People are loving this shop. 7 people left 5-star reviews in the last month.
View all 488 reviews

About

Hello there and welcome!

I'm Rebecca, and I am lucky to come from a long line of creative influences on both sides of my family. Working with my hands and constantly trying to beautify my surroundings is as natural as breathing to me. That being said, somehow it seems like the best ideas in my life have come more from serendipity than from careful planning.

For instance, Frankie and Lola are our two little dogs. They are two funny, bright, lively Chinese Cresteds who love to play dog agility and do their very best to try to make me look good when I am out there competing with them. (Not always easy!) I didn't dream of having dogs like them as a little girl--I wanted a pony, or at least a big horse of a dog--but when Lola came along, we fell utterly in love with her personality. Frankie, unsurprisingly, came soon after.

Since I have more ideas than two little critter-necks (and my own jewelry box) can contain, I find myself here, eager to share the love.

Be sure to stop by and 'like' our Facebook page for the first peek at new designs, limited editions, pictures and news about Frankie and Lola, and other special treats and happenings. http://www.facebook.com/LoveFrankieAndLola

PS - I love, love, love getting custom orders, so if you have a sparkly idea, I am all ears and here to help! <3



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Love Frankie and Lola is proud to be Seattle Metals Guild Member, 2013-2014

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Around the web

Shop members

  • Rebecca

    Owner

    Creating tags and other jewelry items, I seek to produce something as unique and charming as the animals we share our lives with.

  • Frankie

    Assistant, Moral Support

    Chinese crested Frankie helps by retrieving things when they drop & lending his happy outlook to everything we do. He likes sleeping under the workbench, so he's always there when someone needs a snuggle. In his spare time, he loves doing agility.

  • Lola

    Muse

    Lola is a very opinionated, quirky & lively chinese crested powderpuff. She is a sensitive soul, so she prefers to inspire our designs from a safe distance. She's also very good at being pushy when its break time if we're too lost in our work.

  • Perk

    Assistant, Quality Control

    Our youngest and newest employee, Perk the border collie, is a happy go lucky, zippy fella and an excellent quality control product tester-outer. Whenever there's a need for enthusiasm and a can-do attitude, Perk is our go to guy!

Shop policies

Last updated on March 26, 2018
Thanks so much for stopping by! My name is Rebecca, and I make everything here--each item made by hand, piece by piece--all for you and your furry friends.

I take pride in offering a pure, high quality product that you (or your pet) will be proud to display (or wear). I like creating things that have a bit of a rustic feel to them, where you can tell that they were made by human hands rather than by a machine. The metals we use for jewelry and tags are nickel-silver, sterling silver, aluminum, brass, and copper.

Visit and 'like' our Facebook page for the first peek at new designs and other specials and happenings. http://www.facebook.com/LoveFrankieAndLola

I love custom order requests! I can create drawings based on your ideas and share photos of the materials that might work for you, where helpful, so we can make sure your final product is just what you dreamed it would be. My price structure for custom orders is based on the size and complexity of the design. Just send me a message about the item(s) that you'd like, what materials (i.e. type of metal) you have in mind, and a general idea for size and/or shape, and I'll respond with a quote. It should also be noted that I am honest about what I believe I am capable of, and if I feel as if your request would be better suited for someone else's techniques, or someone that can create tags or jewelry in a more mechanical process rather than handmade, I will be happy to share my recommendations.

*** As a small business, I must divide time between studio work and social media. Messages and custom order requests may occasionally take a few days to respond to, but, rest assured, we will get back to you as soon as we can. ***

Please note that we try to get the colors in the pictures on our listing as close to the original piece as possible, but lighting, monitors, and printers are all different.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
It's VERY important that you're happy with your purchase. Note that each item is handmade and unique. Please send a convo if you have any problems. We want you to be over the moon for your Love, Frankie and Lola creation.

Non-personalized items in original condition can be returned or exchanged if postmarked within one week of the shipment's arrival. Sorry, rings customized to fit a specific finger size cannot be returned. Shipping fees both to send out the original package and to return it will be covered by the customer. Please notify us if you decide to return an item. I will refund the cost of the item, or replace it with a different item of equal value, as you request. When returning or exchanging, please make sure to include your Etsy user ID and the order number. Refunds will be sent once the return package has arrived.

If the item is personalized to order, we cannot offer a refund once it's paid for and in production. But, buy with confidence; if you like the look of an item you see here, Love, Frankie and Lola guarantees our craftsmanship. We will do our best to resolve any problems with merchandise you receive that is not as described on our Etsy website. In the event that you are not 100% satisfied with your Love, Frankie and Lola creation, please convo me and let me know what I can do to help you. We may ask you to ship your item back or send us a picture so we can see the defect. We love our customers, and we want your experience with us to be a positive one.
Payment
We gladly accept Paypal and direct checkout options. Payments should be made within 3 days of purchase, unless other arrangements have been made. Personalized jewelry and tags will be made after payment is received. Once your personalized item is ordered, we can no longer cancel that item, but depending on where we are in the process of customizing it, we may be able to change some of the details. Please contact us for more info and we will do our best to help.
Shipping
Normal (non holiday) shipment schedule is about four weeks from time of payment, unless posted otherwise in our shop announcement. Special designs/ orders may take a little longer. If you need something done in rocket speed, contact us first, and we'll make every effort to accommodate you.

We ship all items within the US with a tracking number, so you can keep watch over your goodies as they make their way to you.

For jewelry and tags shipped within the US, USPS First Class mail is $3.95 for the first item and $.50 for each additional item (unless otherwise indicated.) USPS Priority Mail is also available. Just ask, and we'll create a special listing.

For international orders, any customs charges for your purchases are your responsibility. If you are placing an order outside the US, please understand that shipping times are unpredictable. Please rest assured that though you may not have the same convenience as US based customers, our own customer service is reliable and we will always do our very best to make you happy that you chose to buy from us. You will be notified when your order has shipped, via email.

Although Love, Frankie and Lola does not guarantee shipping of any kind, we will gladly help you track down lost packages however we can. Any requests for a refund due to non-delivery must be done through Etsy. We do not re-ship or refund orders that are shown as delivered using the USPS Track and Confirm feature, which will appear on your shipping confirmation email.

Also, because you are a valued customer, you get FREE GIFT PACKAGING upon request! We can also write out a personalized note to go along with it. Please let us know the occasion and the message. We can ship your gift directly to the recipient if you'd like. Just include the information in the "note to seller" section when you make your purchase.