LoveLettersbyAnalisa

Personalised, decorative letters, numbers & cards

St Albans, United Kingdom On Etsy since 2016

4,002 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

LoveLettersbyAnalisa

Personalised, decorative letters, numbers & cards

St Albans, United Kingdom | 4,002 Sales

Announcement    COVID-19 Update

We appreciate that these are uncertain and worrying times but we are taking the necessary precautions and it’s business as normal. There may be a delay in shipping times which are out of our hands, but we are still shipping worldwide unless there are country restrictions in place. Parcels to the US may take up to 6 weeks, but there is the option to upgrade to Express 2-4 day delivery. Royal Mail have daily updates on their website if you would like to find out more about shipping status https://www.royalmail.com/coronavirus. Now more than ever, small businesses like us need your continuing support enabling us to do what we love. If you have any worries or concerns about ordering please do send us a message. Keep safe and well ❤️

Love Letters by Analisa brings you striking and beautiful embellished letters, words, numbers and decorations which make great gifts for all occasions - including yourself! There is also a range of greeting cards so do take a look.

Current production time on each order is approximately 3-4 weeks, but please check individual listing descriptions for accurate dates. If you need something quicker please message first - there is the option to purchase the RUSH LISTING upgrade enabling an order to be turned around in 3 business days, as long as all components are in stock. All sizing details are in the listing descriptions so please check that you are happy with these before ordering.

Love Letters by Analisa can also be found on Facebook, Twitter, Instagram and Pinterest so please do stop by and say hi! The products have also been featured in Mother & Baby, Sheerluxe.com and Psychologies magazine as well as articles in Prima magazine, Lifecake and Mums in the Wood on how Love Letters was born and the challenges of running your own business with two small children at home!

Each and every item is handmade with love, and no two items will be the same. We hope you enjoy browsing the shop and if there's something you would like, but can't see - just send a message and we can come up with a design together. Thanks for stopping by!

Announcement

Last updated on Jul 9, 2020

COVID-19 Update

We appreciate that these are uncertain and worrying times but we are taking the necessary precautions and it’s business as normal. There may be a delay in shipping times which are out of our hands, but we are still shipping worldwide unless there are country restrictions in place. Parcels to the US may take up to 6 weeks, but there is the option to upgrade to Express 2-4 day delivery. Royal Mail have daily updates on their website if you would like to find out more about shipping status https://www.royalmail.com/coronavirus. Now more than ever, small businesses like us need your continuing support enabling us to do what we love. If you have any worries or concerns about ordering please do send us a message. Keep safe and well ❤️

Love Letters by Analisa brings you striking and beautiful embellished letters, words, numbers and decorations which make great gifts for all occasions - including yourself! There is also a range of greeting cards so do take a look.

Current production time on each order is approximately 3-4 weeks, but please check individual listing descriptions for accurate dates. If you need something quicker please message first - there is the option to purchase the RUSH LISTING upgrade enabling an order to be turned around in 3 business days, as long as all components are in stock. All sizing details are in the listing descriptions so please check that you are happy with these before ordering.

Love Letters by Analisa can also be found on Facebook, Twitter, Instagram and Pinterest so please do stop by and say hi! The products have also been featured in Mother & Baby, Sheerluxe.com and Psychologies magazine as well as articles in Prima magazine, Lifecake and Mums in the Wood on how Love Letters was born and the challenges of running your own business with two small children at home!

Each and every item is handmade with love, and no two items will be the same. We hope you enjoy browsing the shop and if there's something you would like, but can't see - just send a message and we can come up with a design together. Thanks for stopping by!

Items

4002 Sales
 

All Items

Analisa Moore

Contact shop owner

Analisa Moore

Reviews

Average item review
5 out of 5 stars
(519)
See reviews that mention:
quality 45 shipping 72 customer service 61

About LoveLettersbyAnalisa

Sales 4,002
On Etsy since 2016

Worshiping at the glue gun altar..........

I've always loved crafting but it had taken a back seat due to full time work in an office. However while on maternity leave with my second baby, I needed to come up with a plan to enable me to stay at home with my two favourite small people. I was loving their company so much, so I decided to take the plunge and turn my hobby into a business and from this Love Letters was born.

Made at our home, in my perfect little shed in the garden, I get crafting with our four pet chickens wandering around the garden for company. Each decorated letter is bespoke, there is no pattern I follow, so each one is unique. I'm always on the look out for new designs so please do share them with me if you have something in mind, and we can work together on creating something you really love.

I think they make a special, unique gift, for any occasion - birthdays, christenings, new home, new baby, weddings, or just because you would like something a little bit different from what you see on the High Street.

I hope you enjoy them as much as I enjoy making them!

Analisa

Shop members

  • Analisa

    Owner

    I grew up in London but have recently moved to greener pastures so my two children can run free and my chickens can produce lots of happy eggs! I've turned my hobby into a business so I can spend time at home with my favourite people.

Shop policies

Last updated on August 8, 2019
Welcome to Love Letters by Analisa, personalised, decorative letters, numbers, words, decorations and greeting cards to brighten up your home, made in London with Love.

All items are unique so each letter, word or number is bespoke to you.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
As I make items to order, I can only offer refunds and exchanges on damaged items.

I only accept cancellations of orders if they are within 24 hours as I may have begun work on your item.

If there is a problem with your item, please email me with a photograph upon receipt of the item.

It is the responsibility of the buyer to ensure the correct spelling of the name and any message or date underneath the letter.

Once a order had been placed I cannot refund, even if you decide you would like to cancel before the item has been shipped. This is because I may have started work on the personalised item.
Payment
I accept payment via direct checkout or PayPal.

As each item is personalised for you (apart from cards) I ask for payment up front
Shipping
I AM:
In the UK and international shipping can occasionally take up to 25 working days from dispatch.

MAKING:
+ All my items are handmade to order
+ All my items are bespoke, no two orders are the same (apart from cards)
+ An order can take up to three weeks to make before dispatching (please see individual listings) but I aim to turn it around as soon as possible
+ For multiple orders it may take longer depending on the volume
+ All items come gift wrapped

SHIPPING:
+ UK: All items, apart from greeting cards and decorations, are sent by second class signed for post, delivery 2-4 days from dispatch. First class signed for post upgrade available at checkout
+ Europe: tracked delivery (apart from greeting cards and decorations): approximately 5-10 days from dispatch, sometimes longer
+ Worldwide: tracked delivery (apart from greeting cards and decorations): approximately 7-15 days from dispatch, sometimes longer. UPS Express upgrade available at checkout for a 2-4 day delivery from dispatch.

Please note:
+ These shipping times are estimates, based on information from the postal services.
+ Once I dispatch your item, I have no influence over shipping times. From this point, it is the responsibility of the postal services to deliver your package.

Custom Charges
+ Orders may be subject to customs charges in your country, these are payable by yourself.

Lost packages:
+ In the rare event that a package goes missing, it is not classified as lost until 25 working days after being sent. I appreciate your patience whilst we work together to sort the situation out.

Stolen packages:
+ In the rare event your parcel is confirmed as delivered via the postal tracking service, yet you have not personally received it, this is Mail Theft and you need to report it to the police in order to get a crime reference number. Once you have given me this number, I will either refund you or make your order again depending on your preference.
Additional policies and FAQs
❤ CUSTOM:
I am happy to create custom products. If you'd like something different to what you see please send me a message.

❤ MADE ESPECIALLY FOR YOU:
Each item is one of a kind, there is no set pattern to the decorative layout of the product. The decor and colour may differ from the photos depending on the stock being used, the shape of the letter or number and your screen.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

INFORMATION I COLLECT
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

WHY I NEED YOU INFORMATION AND HOW I USE IT
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

INFORMATION SHARING AND DISCLOSURE
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

DATA RETENTION
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for up to five years.

TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

HOW TO CONTACT ME
For purposes of EU data protection law, I, Analisa Moore, am the data controller of your personal information. If you have any questions or concerns, you may contact me at analisamoore [!at] yahoo.co.uk Alternately, you may send a letter to me at: 64 Malden Road, London NW5 4DA

More information

Last updated on Sep 9, 2019
Frequently asked questions
Sizing details

The filled, freestanding letters stand at 22cm/8.7" tall and 3cm/0.8" deep. There is an option to purchase larger letters which stand at 31cm/12" tall and 5cm/2" deep, please message me if you're interested in this size.

Can the freestanding letters be hung?

The letters can also be hung on a wall with the addition of a metal ring - please add this item to your basket if you would like this option http://etsy.me/2hHng5M

How long does it take to make each item?

On average production is 21 days, but please check individual listing descriptions for accurate production timelines

Do you accept returns or exchanges?

All items are made to order and personalised, therefore I do not accept returns or exchanges. Please read the listing descriptions carefully as all item information is detailed within these. I ask that you communicate any specific requests via conversations during the ordering process. It is also your responsibility to accurately spell names and provide the correct dates and messages for any personalisation. I always do my best to accommodate all requests!

Can you make my item quickly?

If you need your item sooner that the time frame given in the listing description - please send me a message and all being well, you can then purchase my Rush Order listing and your order will be processed in 3 business days.

How long will it take to receive my item once posted?

Depending on where you are in the world, average times are as follows:
-Europe 7-10 days
-The US 7-15 days
-The UK 1-2 days if first class is selected and 2-4 days with second class postage.
-The rest of the world can take from 7-21 days.
Please note items are not considered lost until after 25 working days, please contact me if you have not received your item in this time.