carzairlines on Mar 22, 2017
The mobile is so gorgeous thank you so much!
Rachel Scott on Mar 7, 2017
Bought this for our baby. We both love the way it looks!
Please see the shop policy below and if you have any questions please let me know:)
If you have any questions, comments or suggestions for improving my shop, please feel free to contact me here at my shop. We don't recommend our email as it might go to the junk/spam mail.
My number one goal is for you to be 100% happy with your purchase, so please leave positive feedback but if you are unhappy contact me as soon as possible to fix the problem.
Accepted payment methods
- Accepts Etsy gift cards
- all major debit and credit cards.
- Money order
**Please make payment within 24 hours of order. Otherwise, your transaction will be canceled.
Until payment its made and e-checks are cleared we can start working on your order.
- The order will ship to your Etsy address unless you tell me others.
~ Shipping Address ~
Your package is shipped to the address provided on the receipt of your order. Please double check that it's the correct address.
- We ship via first class or priority mail USPS
- All US shipping include delivery confirmation and online tracking. The signature is required for the package for domestic (USA) buyers. If you don't require signature, please let me know in advance.
- Please let me know if you want to add registered service or insurance for international shipping.
~ Shipping Date
Most mobiles are created after you make your order. Shipping date varies based on current workload.
Made-To-Order Mobile - Current wait time is about 4-5 weeks.
Please contact me if you need it on a specific date and I will try to accommodate your order.
~ Rush Orders ~
Rush Fee: $20
Reduce wait time by 2 weeks - $20 per mobile
Need it even earlier - write me
~ Shipping insurance ~
Shipping insurance is NOT included in the shipping fee. Please contact me immediately upon purchase if you would like to add insurance (for an additional fee). Once I place the item in the mail, it becomes USPS's responsibility.
Refunds and Exchanges
Since all handmade mobiles and plush are made to order. Returns or exchanges are not accepted. But please contact us first with any problem you may have to find the best solution.
If you need to cancel the order, cancellation is allowed within 3 days of order or before I start making your item, whichever is earlier.
Please be sure and ask questions about size, color, material, etc. before purchasing.
For international buyers, It is highly recommended that you purchase a registered mail service add-on which will ensure safely delivery and provide online tracking. Please be advise once I mailed out the package, It is out of my control. I am sorry I could not be responsible for mail lost by carrier or custom hold. However I will try my best to work with you to avoid this type of problem. Thank you so much for your understanding.
If you have any questions please contact me in Etsy or my E-mail: ohmyetsy [!at] gmail.com
Thanks for your support.
Additional policies and FAQs
Thank you for taking the time to write a review after you receive the item.
Before leaving anything less than a 5-star review, please contact me directly so I may have the chance to better serve you. I would like each of you to have a happy and positive experience. Your review and feedback is greatly appreciated.
*** IMPORTANT ***
My mobile DOES NOT ship with a crib hanger arm. If you intend to hang the mobile on/around/near the crib, you'd need to purchase a hanger arm separately from amazon at:
As an option you can add your own wind up music box.
*** IMPORTANT ***
MOBILES ARE FOR DECORATION OR HOME DECOR ONLY. MOBILES ARE NOT TOYS AND SHOULD BE HUNG OUT OF REACH OF CHILDREN AND FASTENED SECURELY TO A HOOK SCREWED INTO THE CEILING. (Ceiling hook is not included with mobile.)
Custom order is welcomed.
Need to have different colors to match your room or decor? You are more than welcome to contact me and send me pictures or link website with the colors so we can agree on the changes for each item. There is no extra charge for this service!