LovelyGrainStudio

Lovely Grain Studio, LLC | Made by Hand in Columbus, OH

Columbus, Ohio On Etsy since 2014

1,734 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

LovelyGrainStudio

Lovely Grain Studio, LLC | Made by Hand in Columbus, OH

Columbus, Ohio | 1,734 Sales

Announcement    Hello and welcome! My name is Brooke and I am the owner and maker at Lovely Grain Studio!

To stay up to date, follow me on Instagram (@lovelygrainstudio) where I offer coupon codes, shop updates, and more!

Each piece in my shop is designed to bring positivity into your home. LGS specializes in dimensional lettering signs and custom projects! Feel free to shoot me a note if you have something in mind! I would love to work with you!

Please note, all orders are completely handmade. The turn around time is typically 3-4 weeks.

Announcement

Last updated on Jan 7, 2019

Hello and welcome! My name is Brooke and I am the owner and maker at Lovely Grain Studio!

To stay up to date, follow me on Instagram (@lovelygrainstudio) where I offer coupon codes, shop updates, and more!

Each piece in my shop is designed to bring positivity into your home. LGS specializes in dimensional lettering signs and custom projects! Feel free to shoot me a note if you have something in mind! I would love to work with you!

Please note, all orders are completely handmade. The turn around time is typically 3-4 weeks.

Items

1734 Sales
 

All Items

Brooke Dusenberry

Contact shop owner

Brooke Dusenberry

Reviews

Average item review
5 out of 5 stars
(440)
See reviews that mention:
quality 54 shipping 32 customer service 52

About LovelyGrainStudio

Sales 1,734
On Etsy since 2014

Made By Hand in Columbus, Ohio

Hello! I'm Brooke! I'm the maker, designer, shipper, email answerer, and everything in between for Lovely Grain Studio.

In February 2017, I made the leap into working at LGS full time. It's been exhilarating and nerve racking all at once, and is definitely the boldest thing I've done in my adult life. I'm so thankful that you're here and you're following along on my small business adventure!

Around the web

Shop members

  • Brooke Dusenberry

    Owner, Maker

    Hello there! I'm Brooke! I'm happiest with a cup of coffee, paint on my hands, my fur babes, and music playing. I'm honored to be able to create pieces for your home. My hope is that each piece will bring positivity and happiness into your home!

Shop policies

Last updated on January 7, 2019
About:
Lovely Grain Studio believes in shopping small, remarkable customer service, prompt communication, and creating unique keepsakes that you will treasure for a lifetime!

We welcome your ideas and LOVE creating custom orders! Convo us with your ideas and requests. You can also contact us directly at lovelygrainstudio [!at] gmail.com! We will respond promptly and start the creative process together!

Customization:
Several of the designs we offer are personalized specifically for you! If you are purchasing a customized item, please leave us a note during checkout with your customization needs. Don’t worry, if you forget to do this! Lovely Grain Studio will contact you via Etsy convos for the necessary information. If you realize the custom information is missing before we do, please send us a convo to help expedite the process! Failing to enter the information in the note during purchase will create a delay in the promised production schedule. This can vary from a few days to weeks!

Interested in A Custom Order?
We love collaborating with our customers and working together to create your ideas! Shoot us a convo message with your requests, ideas, or even a sketch. Together, we will review all the details to ensure your vision is met and we will create a custom listing for you!

Note: All custom orders are the sole property of Lovely Grain Studio. We reserve the right to list previously custom designs in our shop for sale.


Wholesale:
Lovely Grain Studio is proud to offer wholesale pricing to businesses. If you are interested in wholesale information, please convo us through Etsy or contact us directly at lovelygrainstudio [!at] gmail.com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns and Refunds:
We work hard to make sure you are over-the-moon-in-love with your purchase! If you find yourself unsatisfied with your purchase, we will work with you to resolve any issues or concerns you might have. Please contact us directly through Etsy convo’s or at lovelygrainstudio [!at] gmail.com to discuss a refund or exchange. Any personalized item cannot be return for a refund, due to the custom nature of the purchase.

We will not issue a refund if you wish to cancel your order due to lead times, which are stated on every item listing.
Payment
Payment Methods:
Lovely Grain Studio accepts credit cards through Paypal and payments through Etsy Checkout.

International Buyer:
Convo us and we can set up a custom listing with accurate shipping fees for your international order! Lead times will vary, depending on your location and can take 2-8 weeks to arrive. Duty fees from your country may apply to your order as well, and Lovely Grain Studio cannot predict or quote you for these. We are not responsible for such fees. Be sure to respond to any customs notices left for you. If customs tries to contact you or deliver your package and you do not respond or pick it up it will be returned. If your order returns to Lovely Grain Studio for any reason, you will be asked to repay the original shipping fees.
Shipping
Shipping:
All of our items are shipped with tracking information and we will send an email confirmation with this information! Most orders will ship within 3-4 weeks.

If you have an upcoming event and need it by a specific date, please convo us before purchasing! We will do our best to rush your order for you, but it may result in upgraded shipping and/or a rush order fee.

All items will ship to your ETSY ADDRESS. Please be certain your Etsy shipping information is correct. If an order is shipped to the incorrect address due to incorrect information at checkout, the buyer is responsible for any additional shipping charges incurred (return shipping to Lovely Grain Studio, shipment back to the correct address, etc).

Lovely Grain Studio is not responsible for packages that are damaged or destroyed in transit. LGS is not responsible for packages that are misdelivered, lost, stolen, or undelivered during transit. We are unable to offer you a refund on these issues, as we are not the ones delivering the package and are not responsible.