lovems1's Shop Policies
Welcome to the shop, we hope you like what you see. We really love making these and it is hard to keep them all out of the hands of my granddaughter - truly the biggest Lovems fan ever! But all of the blankets are new and have never been used.
Lovems are CPSIA compliant as they have excluded textiles from lead testing - we only use 3 things - polyester minky, thread and an animal (usually a TY) which are also all CPSIA compliant. As they are also made out of textiles and have done and continue to do their own testing so they comply with all the safety standards set out for toys.
Right now I accept PayPal, and direct checkout thru Etsy.
We will try to ship all items within 7 days ( Monday through Friday) of your payment clearing. We do send things out with an internet tracking number. Most things will be shipped USPS - if you would like to use a different shipping method, please let us know. (custom orders will of course take longer, please contact me to find out the turn around time).
** All packages are sent with an internet tracking number - insurance is not included in the shipping price but can be purchased!
I will ship international - please let me know where you are and I can tell you how much the shipping would be.
Refunds and Exchanges
We always want our customers to be happy with their purchases. if you receive an item that is not as advertised or defective and you just are not happy with it, please contact me within 48 hours of receipt and I will make arrangements with you for a return or exchange, shipping will not be refunded and you will be responsible for the return shipping as well. Items being returned must be received by Lovems within 7 days of return request.
Additional Policies and FAQs
If you need something sent to a different location then where you are - let us know - we are more then happy to "drop ship" for you. AND I am always happy to include a message from you if this is a gift:)
Last Updated January 25, 2015