TerrillsTiles

Tile Coasters, Keepsake Ornaments, Dishwasher Reminders

TerrillsTiles is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

TerrillsTiles is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 4, 2012
Welcome to Terrills Tiles~

If you have any other questions that aren't addressed here, please feel free to email me.

Accepted payment methods

Paypal
Returns and exchanges
If you are unhappy for any reason with a product, email me with the issue and I'll be happy to resolve the problem. Refunds are not given for shipping costs. There are no refunds given for international orders damaged or being lost due to customs.

Any damages in shipment must be reported to me within 3 days of receiving your items. No refunds for personalized orders. Shipping returns back to my shop is the customer's responsibility and all returns must be returned prior to refund or replacement.
Payment
Paypal is accepted and payment is preferred at the time of purchase. If you aren't able to pay immediately email me and we can work out alternate arrangements.

If a payment is not made within 24 hours after purchase without notice, sale will be cancelled and appropriate feedback will be left.

If you want to pay with a credit card and do not have a paypal account, you can follow this link for information how!

http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card-and-create-a-paypal-account/746/

Custom orders require 100% payment at time of order . Thanks!
Shipping
Shipping is handled through USPS Priority Mail and should be to you within 4 days of shipment if in the United States. If any paid shipping is in excess by over $3.00 of what was paid I will send you a refund for the overage.

I do ship internationally, however I will not responsible for any customs handling or delays from international customs delays or loss.

Any vacations will be noted in my shop announcement.
Additional policies and FAQs
I will work very hard to ensure you are satisfied with your order. Thank you for your business and for shopping with Terrills Tiles!

I try my best to get your order processed, made and shipped to you as fast as possible. I know how important it is to receive your items as quickly as possible so I make and ship them to you as fast as I can and most likely your will receive your order faster than indicated here. My current turn around time is 7-14 days, larger orders over 25 pieces is 14-21 days. Orders are processed in the order of payments received.