Announcement
2022 UPDATED: Processing and Shipping Times
In the wake of COVID-19, our world is shopping online more than ever, and relying heavily on postal services. While we have steady control over our processing times (3-4 weeks for normal orders, and 5-6 weeks for custom orders), shipping times are subject to delays (due to weather, courier backlog, etc.) and are beyond our control. We will be shipping within Canada using Candada Post Xpresspost (estimated 1-2 business days), and to the US via Xpresspost USA (estimated 2-3 business days) to help get you your jewelry as soon as possible! For Europe and many other parts of the world, we ship via Canada Post Xpresspost International (estimated 4-7 business days).
Shipping insurance is included for all purchases, so you can have peace of mind if anything should happen to your jewelry during transit, or any other unforeseen circumstance.
You can also be assured that the nature of our business is considered extremely low-risk. As per the World Health Organization's website, "The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low." Our small team is currently healthy and safe, and orders will be fulfilled and shipped as expected.
With love,
The Lucine & Co. Team
Items
Featured items
All Items
Reviews
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Lawrence on Jan 25, 2023
5 out of 5 starsEverything moved timely. Ring arrived when promised. Ring was beautiful and fiancé loved it. Moissanite has great clarity and opals have much fire. We could not be happier. Thank you!
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Jenny on Jun 15, 2022
5 out of 5 starsI received my BEAUTIFUL ring today and was overwhelmed with happiness!!! It is stunning, flawless, comfortable and the sizing was perfect! I am so excited to have this as my wedding band! The customer service was great when I had some questions before ordering it. She replied quickly and was very helpful. The shipping was fast and professional. The ring was wrapped with special touches and great care! Just an overall outstanding experience!!❤️
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Jesse on Apr 6, 2022
5 out of 5 starsWhat a great find! I will be ordering from Tracy, the owner, again! Thank Tracy for the wonderful note you included.
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Chelsea on Dec 6, 2021
5 out of 5 starsI am absolutely obsessed with my ring. It is so beautiful and could not be any more perfect.
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Amy on Jul 1, 2021
5 out of 5 starsThis band is beautiful in addition to the engagement ring we purchased from their shop months ago. The sellers included a cute thank you card which was such a nice personal touch. The packaging was also adorable. Shipping from Canada to US took less time than expected, too. Thank you!
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About LucineCo
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Latest technology using CAD (Computer Aided Design) to produce consistent rings at the highest quality
Bridal Jewelry Redefined
Shop members
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Tracey
Owner, Designer
I've had the privilege of 9 years of customer service in the wedding industry, and strive to take care of all your needs! As co-owner of LucineCo and wife to James, we're a small team with big dreams. We hope our rings make your dreams come true too!
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James
Owner, Designer
Co-owner of Lucine & Co and husband to my lovely wife. Together, we joined our passions for art and self expression to deliver unique jewelry to you. I'm very thankful for any appreciation for our work and hope that we offer you something special :)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Frequently asked questions
How long will my order take to ship?
Canada - Canada Post Xpresspost: 1-2 business days to residences in most metropolitan areas. Insurance included.
US - Canada Post Xpresspost USA: As soon as 2-3 business days to many major urban centres in the USA. Insurance included.
International - Canada Post Xpresspost International: As soon as 4-7 business days to over 70 countries. Rates available at checkout. Insurance included.
►►Lucine and Co. is not responsible for duties and taxes incurred for US and International shipments. This is the sole responsibility of the customer.
►►Shipping times are estimates only, and may take longer due to unforeseen circumstances out of our control.
►►Shipping upgrades are available upon request!
Sizing Details
We recommend finalizing all ring sizes at a local jeweler BEFORE making an order. Do not rely solely on online sizing charts which will likely be inaccurate and not account for 1/4 and 3/4 sizing. Online charts also do not account for knuckle size, which varies greatly from person to person.
If resizing is a must, please keep in mind that rings can generally be sized up or down 1 size (usually without any issue), and 2 sizes with low risk. Please check with us as this will depend on the specific ring design as possibilities will vary. Sizing beyond 2 US sizes is not recommended and risks maligning stones and weakening the shank.
Why Lucine + Co?
Lucine Co is a humble mom and pop shop, established with the hopes to promote true love and commitment.
We believe that your marriage is meant to be patient, kind and long lasting. We craft each ring to present your values and testimony.
All of our items are ethically produced with our partners in the US and Canada, and we stand behind the quality of all Lucine Co jewelry.
We believe you are the centerpiece of your love story, the purpose of our jewelry is to shine a light on your own beauty and compliment you.
Do you accept custom orders?
Yes, mostly limited to minor customization on our existing rings. If you have an idea you’d like us to make a reality, please contact us and we'll see what we can do! We retain the right to re-use and re-sell any custom designs we create.
Please note that custom orders require 4-6 weeks production time to account to account for CAD design editing, and the time required to order and cut custom stones.
How should I care for my ring?
Your Lucine + Co pieces are considered heirlooms, worthy of daily care and protection. Ensuring your jewelry looks it's best with minimal maintenance and repairs will require the following:
-Cleaning jewelry weekly with a lint-free cloth (similar to cloths for camera lenses and glasses) to avoid buildup.
-Avoiding any chemical cleaners, especially with softer stones like opals. Warm water and mild dish soap will do!
-Storing your jewelry safely in a fabric-lined jewelry box when not in use.
-Removing jewelry while sleeping, showering, exercising, swimming, using saunas, and doing handiwork.
-Applying beauty products and creams/perfume/makeup/hairspray BEFORE wearing your jewelry.
Moissanite vs. Diamond
Although Diamond has a long history of being the status quo, these days, customers are looking for a quality alternative that doesn’t break the bank.
At 9.25, Moissanite is only a 0.75 difference from Diamond on Mohs scale of hardness. With even less of a visual difference, more and more couples are opting for Moissanite engagement rings. With Moissanite, you get a higher carat size for a fraction of the price.
We acknowledge weddings can be costly occasions, so we offer you peace of mind in knowing you can spend less on your ring and more on your marriage.
Why Solid 14k Gold?
A lot of fashion jewelry is made with gold plating, where the underlying metal is solid silver, copper, or brass, making the ring less durable and of course less valuable. Overtime, the outer gold plating fades away, revealing the ring's true composition.
Solid 14k jewelry is a high quantity of pure 24k gold mixed with metal alloy to give it increased strength and durability. Rather than a plating, this is solid throughout, and is not prone to tarnishing or changing color. The exception is 14k white gold that is rhodium plated, and needs re-plating every few years to maintain brightness.
24k jewelry is not used here in the West, as it is very soft and not durable enough for our intricate designs that incorporate small accent stones.
What are your payment options?
We require full payment prior to starting production.
Do you offer a warranty?
For the lifetime of your jewelry, we will gladly offer a variety of services and repairs. 1st year of servicing is on us, just pay for insured shipping with tracking when mailing to us.
Coverage in 1st year:
-Inspection
-Cleaning/polishing
-Replacement of lost accent stones
Services available at a fee:
-Damaged prongs from wear and tear or accident
-Resizing
-Focal stone replacement (.50 ct diamond equivalent and larger)
-Damaged stones and setting (unless shown upon arrival)
Servicing outside of Lucine + Co will void warranty. We know our stones and settings best, and any tampering by alternative shops can make future servicing of your jewelry impossible to do. Warranty is non-transferable and must be requested by original buyer.
Returns and Exchanges
We proudly offer a 30-day satisfaction guarantee for our original designs only. If for any reason you are unhappy with your order, we retain a 15% restock fee and will reimburse the remainder when you return your item within 30 days of delivery. Item must not be damaged, or show any visible signs of wear and tear. We are also not responsible for return shipping or export fees that are incurred in the process.
We refuse the right to refund orders that don't meet our requirements. Of course, your satisfaction is important to us, and we'd gladly make any adjustments within our means. Please note that additional services are subject to fees.
Customers limited to 1 exchange within 30 days, with full order value credited towards a new purchase.