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luckepenny

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luckepenny's Shop Policies

Welcome

Welcome to LuckePenny!

Payment

I only accept PayPal.

Shipping

- Items will be shipped after payment is received
- Will provide delivery confirmation number
- Purchase will ship within 48 hours *excluding holidays, weekends, and customer orders

Note:
- If paying by eCheck on PayPal payment can take 3-5 business days to appear
- If paying by ccd on PayPal payment appears within 24hrs

Please notify me if you would like to express ship your item. *There will be an additional fee.

Refunds and Exchanges

If bought item is damaged or you are not unsatisfied with your purchase, the item can be returned within 2 weeks upon receipt. Buyer is responsible for all return shipping cost.

Please contact me before returning anything.

NOTE: These terms do not apply to custom orders

Additional Policies and FAQs

Custom Orders:
Please message me if you would like to request a customer order. I like to make sure the scope of your request is something I am willing, able and have time to create. If agreed upon, I will create a "Reserved for Customer" item for you to purchase. This item will be available for 3 days (72 hours.) If not purchased after 72 hours I will assume that you do not want the items, for whatever reason. Please note, I will NOT begin work until your "Reserved for Customer" item is purchased. Also, custom orders are not subject to 48 hour shipping policy.

All products:
-Handmade
-Pre-washed
-Made in a smoked free environment

I am happy to answer any questions regarding LuckePenny and shop policies.

Seller Information

Victoria Williams
2009 Wright Ave.
Greensboro, NC 27403

Last Updated March 27, 2012