luckepenny's Shop Policies
Welcome to LuckePenny!
I only accept PayPal.
- Items will be shipped after payment is received
- Will provide delivery confirmation number
- Purchase will ship within 48 hours *excluding holidays, weekends, and customer orders
- If paying by eCheck on PayPal payment can take 3-5 business days to appear
- If paying by ccd on PayPal payment appears within 24hrs
Please notify me if you would like to express ship your item. *There will be an additional fee.
Refunds and Exchanges
If bought item is damaged or you are not unsatisfied with your purchase, the item can be returned within 2 weeks upon receipt. Buyer is responsible for all return shipping cost.
Please contact me before returning anything.
NOTE: These terms do not apply to custom orders
Additional Policies and FAQs
Please message me if you would like to request a customer order. I like to make sure the scope of your request is something I am willing, able and have time to create. If agreed upon, I will create a "Reserved for Customer" item for you to purchase. This item will be available for 3 days (72 hours.) If not purchased after 72 hours I will assume that you do not want the items, for whatever reason. Please note, I will NOT begin work until your "Reserved for Customer" item is purchased. Also, custom orders are not subject to 48 hour shipping policy.
-Made in a smoked free environment
I am happy to answer any questions regarding LuckePenny and shop policies.
2009 Wright Ave.
Greensboro, NC 27403
Last Updated March 27, 2012