LuckyBirdyNL

's-Hertogenbosch, The Netherlands · 881 Sales

LuckyBirdyNL

's-Hertogenbosch, The Netherlands 881 Sales On Etsy since 2012

4.5 out of 5 stars
(225)

Shop owner

Manon

Contact

Announcement   Handmade Happiness. http://instagram.com/luckybirdy

Please read the shop policies carefully before placing an order. By placing an order, you agree to these policies.

Announcement

Handmade Happiness. http://instagram.com/luckybirdy

Please read the shop policies carefully before placing an order. By placing an order, you agree to these policies.

Manon

Contact shop owner

Manon

View all 103 items

Reviews

Average item review
4.5 out of 5 stars
(225)
calicocleaning14

calicocleaning14 on Jan 24, 2018

2 out of 5 stars

No product, no refund, no replies to emails

Manon

Manon responded on Jan 31, 2018

I received one message from the buyer, stating only "Still not received". The buyer did not ask for a refund. The same day I responded; "You order was shipped on January 9. International shipping can take up to 21 days. Please have patience. I'm sure your item will arrive soon." Three days later I saw this review. I contacted the buyer again; "I just read your review. I did reply to your message. You send me a message on January 21. I replied to you, on January 21. You did not ask for a refund. You wrote you didn't receive your order yet. I replied that international shipping can take up to 21 days. Your order was send on January 9. If your order has not arrived within 21 days, you can get a refund." Unfortunately the buyer did not respond to my messages.

View all 225 reviews

About

Around the web

Shop members

  • Manon

    Owner

Shop policies

Last updated on March 31, 2015
Welcome to Lucky Birdy! Find me on Instagram: @luckybirdy

Please read the policies carefully before placing an order. By placing an order you agree to the shop policies.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you have any questions about my products, please contact me before purchasing. But if somehow you are unhappy with your purchase, contact me within 7 days after you've received the package. Shipping fees in that case are your responsibilities.

I am not be responsible for lost packages or delays caused during custom Inspection or Postal carrier error.
Payment
I accept Paypal for all my sales.

Buyers will be responsible for all taxes and duties in your country.
Shipping
Ordering product from my shop means that it will be shipped 1-3 business days after your payment via registered mail. I use PostNL Posts services, because of their reasonable prices. Shipping charges are for normal standard postage and do not come with a tracking number. You can request Track & Trace before you place your order, by choosing the Track & Trace upgrade at checkout. Without Track & Trace I can not trace your order and I can not be held responsible if a package gets lost.

I have no control over transit time. For international shipping, depending on the destination, shipping may take up to 21 days -normally about 6-8 days to Europe and 10-20 business days overseas.

Local charges may occur, depending on your region and local customs duties. These charges are at your own expense.
Additional policies and FAQs
If you have any questions please feel free to contact me via Etsy conversations.