LuckyCharmsUSA

Announcement    Glad you are here! hope you find something cute for you like our popular Red String Bracelets for Protection from the Evil Eye 🧿 or our best selling Opal Necklaces like the ✋ Hamsa Hand Necklace and the 🌙 Moon Necklace.
Also Check out the 🦋 Butterfly Opal Necklaces and the 🏹 Arrow Necklaces they are super cute.

⭐️"DEAL OF THE DAY" ⭐️
Make sure to check our shop for our daily Deal of the Day special.
We will be choosing an item or 2 to feature at a discounted price :)
Enjoy your time in my shop and thank you for stopping by ♡

[CONTACT ∙ US]

Please DO NOT send us an email to: Etsy [!at] luckycharmsusa.com if you are expecting to have a "SAME DAY REPLY".
For order related issues like address and order changes please use the:
“CONTACT SHOP OWNER” or “MESSAGE THE SELLER” buttons available all throughout our Etsy store to write us your urgent message.
We will respond immediately within the same day (Sundays, we may not).

[CUSTOMER ∙ SERVICE]

We work and ship from Monday - Saturday*
We respond to your emails Monday - Saturday ASAP
Sundays we disconnect to rejuvenate
*Please Note! during some holidays, the post office is closed during the week and they won't be accepting mail.
* Saturday is outside Etsy business hours, we can ship your item on Saturday if you choose priority shipping.

[PRODUCTION ∙ TIME]

1 business day (unless noted)
Not to be confused with delivery date.
Business days are Monday to Friday.
Etsy does not consider Saturday and Sunday business days.
If you would like us to ship your item on Saturday please select PRIORITY UPGRADE at checkout.
Sunday USPS does not accept mail for delivery.

[SHIPPING ∙ USA]

We use USPS (United States Postal Services) mail services.
Your package will have a tracking number that you will be able to track online at USPS.com
USPS average delivery time is 3-5 days in USA depending on your location.
Upgrade to priority mail 1-3 days in USA is available at checkout.
If you would like us to ship your item on Saturday please select PRIORITY UPGRADE at checkout.

USPS picks up mail Monday to Saturday.
USPS will not pick up mail on Sunday.

[LOST ∙ PACKAGE ∙ USA]

If you purchased regular mail your package will have a tracking number and if your package did not arrive we will not be responsible to refund your purchase or re-send the item to you. This is in accordance of both Etsy and our shop policies.
You have the option to purchase insurance against loss or damage for your package here: https://etsy.me/3doTEav

[INSURANCE ∙ CLAIMES ∙ USA]

If you purchased insurance for your regular mail delivery within the USA you must wait 20 days from shipping date before letting us know your package was lost.
If you purchased insurance for your regular mail delivery within the USA claims for damaged or missing items can be filed immediately.
Claims must be filed no later than 120 days from the shipment date.
Please note all priority mail purchases comes with free insurance for loss and damage.

[SHIPPING ∙ INTERNATIONAL]

USPS International delivery time vary between 1 week to 6 weeks depending on your country custom agents accepting and releasing your package to your national post office who then delivers it to your local post office brunch.
All three entities, your country custom officials, your national post office and finally your local post office brunch may all delay your delivery for their own reasons.
There is no tracking available online in your country.
If you would like tracking you will need to upgrade to priority mail at checkout.
International Priority mail is available at checkout.

USPS picks up mail Monday to Saturday.
USPS will not pick up mail on Sunday.

[LOST ∙ PACKAGE ∙ INTERNATIONAL]

For lost package, post office rules says you must wait 40 days for International locations before letting us know.
Lost claims for shipments sent to Italy require a 60 day wait before filing.

[INSURANCE ∙ CLAIMES ∙ INTERNATIONAL]

All international packages are insured.
For lost package, you must wait 40 days for International locations before letting us know.
Lost claims for shipments sent to Italy require a 60 day wait before filing.
Claims for damaged or missing items can be filed immediately. Claims must be filed no later than 120 days from the shipment date.

[EXCHANGE]

No exchange,
Only Return.

[RETURN]

Its not exactly what you were looking for ?
Its ok! We are here for you!

Return your purchase unused on your own within 30 days from delivery date for a refund.
Once we have the item back we will refund your purchase less all shipping expenses (post office does not refund shipping).
Etsy will take 2-5 days to process your refund back to you.

How do I return my purchase:

You can return it to:
Al Segal
17555 Collins Ave APT 1106
Sunny Isles Beach, FL 33160

Please make sure to get tracking when shipping back the item so we can both track it.
Once I have your item back and it is in new condition in its original packaging ill refund your purchase less shipping, (post office does not refund shipping).

[WHOLESALE / RETAIL / PARTY∙PACK]

∙ We will gladly tailor the right price for your needs, just ask.
∙ We work with retailers and online sellers in USA/CANADA/UK.
∙ Need a party pack for your awesome Birthdays, Office parties, Holidays, Wedding, College?
Just let us know, we've done them all.
∙ We can design and manufacture your own dream jewelry for you.
∙ We can even design and produce your own packaging and logo.

[SOCIAL ∙ MEDIA]
I n s t a g r a m @luckycharmsusa

[COPYRIGHTS]

©2001 - 2021 All designs, photos, and descriptions are copyright of LUCKY CHARMS USA, You may not use any of them without prior written permission.