luckyfiona

Lucky Fiona ~ Unique Retro Collars, Dogwear & Catwear ~

luckyfiona is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

luckyfiona is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 3, 2011
Welcome to Lucky Fiona! We pride ourselves in making gorgeous and comfortable custom collars for spoiled four pawed children everywhere! Each of our collars is custom crafted based on your dog's measurements and adjustability allows for a perfect fit. We use vintage reproduction and retro inspired fabrics to make your pooch look like the one of a kind unique creature that they are. We support rescue efforts as Fiona herself was saved from a shelter situation. Please contact us if you are affiliated witha humane group as we like to support causes that assist animals in need.

Accepted payment methods

Paypal
Returns and exchanges
All our collars are custom made based on the measurements you provide us. We happily take back new and unworn collars for sizing issues and offer a replacement collar at no cost to client except for shipping back to us.
We cannot take back collars or leashes that have been in a household with smokers. We donate any returned collars that come our way to a local humane shelter and cannot do so if they smell of cigarette smoke.
Payment
We accept Paypal and the plethora of options they give happy customers (check, cash, credit cards, etc.) We never see your private information regarding payment and we prefer it that way for everybody's security.
Orders must be paid within 3 days of being placed please.
Shipping
We ship within 7-10 days of receiving your payment and sizing needs.
We ship first class USPS shipping for first class dogs with delivery confirm. Priority shipping is available as well for rush orders.(surcharge may apply)
Additional policies and FAQs
We are not responsible for International ship times or the length of time a package may stay in a particular country's customs department.