My focus is currently on fabric labels, but I still do make handmade cards and other paper goods.
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Accepted payment methods
Returns and exchanges
All fabric labels are custom ordered, and ALL SALES ARE FINAL. Please review the proof carefully prior to submitting your approval.
I will refund a purchase, only if I receive the item in question back within 7 days. Upon receiving this item, I can refund you the purchase price. Please note that I do not pay for return shipping. Any questions, just ask!
All other items in my shop typically ship within 10-14 business days, unless marked as "READY TO SHIP" at the top of the listing. Custom Orders take anywhere from 2-3+ weeks depending on the order, of course this is subject to change and I will do my best to finish your order sooner than that. A rush fee can be paid if you're looking for your items faster than the 2-3 week time frame. This will be discussed when arranging the details of all Custom Orders.
For US shipping: Please remember that all cards are shipped via First Class Mail in a padded envelope. Fabric Labels are shipped in a cello envelope. Therefore, shipping may cost a tad bit more than traditional First Class postage - but this is to protect your purchases!
Priority Mail shipping is also available, just convo me and we can arrange this.
For International Orders, shipping will vary, but I will do my best to keep things reasonable and of course protect your cards during transit. If the cost of shipping is actually cheaper, I will refund you the difference. Because things vary so much from country to country, I've done my best to price things accordingly, but I do not want to overcharge you - so please keep in mind that I will refund you any overage.
To expedite your order, a Rush Fee can be added.
**LuckyLu Creations cannot be responsible for lost or damaged packages unless these items are insured beforehand. Insurance may be purchased for an additional cost, just ask and we can arrange this. Once the item is shipped by me, and I am no longer in control of its care, the USPS is responsible, so please keep this in mind.
And remember, each item purchased is packaged in a clear, cello envelope to protect it from damage and the elements. Most items do include contact info/logo for LuckyLu Creations - if this is a problem, please just let me know.