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lucykatecrafts' Shop Announcement

I am the author of the craft pattern book "Countryside Softies".

oRigiNaLs : this range is for items I have made, FORMula : this range is for PDF sewing patterns.

lucykatecrafts' Shop Policies

Welcome

Thank you for buying handmade!

Payment

I accept paypal, and will ship once notification of payment is received.

Shipping

Please bear in mind, all my items are being shipped from the UK.

Shipping within the UK is by first class post, all other shipping is via normal airmail and can take up to 7 days (may take longer if there are any delays at customs).

I will ship handmade items and books within 2 days of payment confirmation.

PDF sewing patterns will be emailed to the email address linked to your Etsy account within 24 hours (GMT) of payment confirmation.

Customers are liable for any customs charges incurred with their purchase.

Unfortunately, I cannot be held responsible for any damage to your item during transit.

However, if the item gets lost, I will do all I can from my end to help trace the item where possible.

Refunds and Exchanges

I do not give refunds for custom made orders.

I do not give refunds for PDF sewing patterns.

If, for any reason you are unhappy with your purchase, please contact me to discuss the matter further.

Additional Policies and FAQs

Custom orders are accepted.

Please make sure you have read the listing carefully. The FORMula range are PDF SEWING PATTERNS, this means they are digital files from which you can make the item yourself.

YES you may make items to sell from any of the PDF sewing patterns. Just include the following dedication -

© AMY ADAMS/Lucykate Crafts...

within your listing and a link to where the patten can be purchased from, www.lucykatecrafts.etsy.com

Mass production, unauthorised distribution or re-sale of any of the PDF sewing patterns is strictly prohibited.

Last Updated January 25, 2013