lucysconfections

Custom Cookies & Edible Toppers

New York, United States
|
| 3,740 Sales | 5 out of 5 stars 5 out of 5 stars

lucysconfections is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Dear Friends,
Pre-orders for Holidays are open now!
With the Holidays rapidly approaching, it's time to order your cookies soon!
For more information, contact us at www.lucysconfections.com

Tips for fast delivery!
* Place your order at least one week in advance of your event. Remember that delivery times may be delayed this season. If your order is shipped to the West Coast, we suggest a 2-week notice.
* Please use the "NOTE TO SELLER" tool to let us know your expected delivery date. This will allow us to schedule your shipment as close to your date as possible. We can't promise a specific day for delivery, but we do our best to deliver within the time range you specify.
* Stay tuned for our updates on the Etsy conversation. We will always send you a preview of your order before printing, so your immediate response is essential so your order is shipped on time.
If you are not familiar with the Etsy convo, you can send us an e-mail at lucysconfections@
gmail.com

How do you keep the order fresh?
Upon receipt of your order, please store it at room temperature (or with air conditioning in hot weather) in a dry, dark place.
Thank you for visiting our store!
Lucy & Team

Announcement

Last updated on Oct 23, 2022

Dear Friends,
Pre-orders for Holidays are open now!
With the Holidays rapidly approaching, it's time to order your cookies soon!
For more information, contact us at www.lucysconfections.com

Tips for fast delivery!
* Place your order at least one week in advance of your event. Remember that delivery times may be delayed this season. If your order is shipped to the West Coast, we suggest a 2-week notice.
* Please use the "NOTE TO SELLER" tool to let us know your expected delivery date. This will allow us to schedule your shipment as close to your date as possible. We can't promise a specific day for delivery, but we do our best to deliver within the time range you specify.
* Stay tuned for our updates on the Etsy conversation. We will always send you a preview of your order before printing, so your immediate response is essential so your order is shipped on time.
If you are not familiar with the Etsy convo, you can send us an e-mail at lucysconfections@
gmail.com

How do you keep the order fresh?
Upon receipt of your order, please store it at room temperature (or with air conditioning in hot weather) in a dry, dark place.
Thank you for visiting our store!
Lucy & Team

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lucysconfections

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lucysconfections

Reviews

Average item review
5 out of 5 stars
(981)
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About lucysconfections

Sales 3,740
On Etsy since 2020

A Christmas order that changed my life.

For most of my life, I have found joy in baking and cooking, so much so that my mother, brother, and I founded a catering service that reflects our passion for them.

In one of our catering jobs in 2019, a well-known airline requested 500 branded cookies! Sounds great, right? But this client wanted the cookies in just two days in the middle of our busiest season of the year: Christmas. We refused to consider letting this important client look for someone else. It was tough - and required a last-minute rush to Newark Airport! - but we made it.

I showed up at Newark with the cookies neatly packed on top of the rest of the food and with their logo printed in eye-catching colors. Their coordinator approached us and grabbed a cookie with a very enthusiastic, “This looks amazing!”
I proceeded to organize my team, and suddenly the coordinator came back telling me, “These cookies not only look great, they also taste amazing! You should sell them online.” My aha moment! It echoed inside my head the rest of the night.

It was only a matter of time before we found Etsy as our platform to sell our cookies and it has been a wonderful experience so far.

We have many new plans and ideas that we’ll gradually implement at Lucy’s Confections. Thanks for being part of this project!

Shop members

  • Monica

    Owner

Production partners

  • Oristudios

    NY, United States

    Oristudios is an Etsy store that makes custom edible toppers and I have been using his products to decorate my cookies.

Shop policies

Last updated on May 13, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Do you have cookies in stock or are them all bake to order?

All our cookies are made to order according to the customer's specifications. You choose the color, shape, design, optional text, or simply give us a picture, and we will customize our cookies for you.

What flavors do you offer?

Vanilla is our unique delightful flavor.

How long in advance should I order?

Generally, we require 2 business days in advance for most orders. However, we can usually accommodate rush orders. Email us with specific inquiries.

How long does the cookies stay fresh?

Our cookies have a shelf life of two weeks, as long as they're stored at room temperature either in their original packaging or in an airtight container.

Do you have a minimum order?

Yes, the minimum order is 1 dozen cookies.

Do you offer discounts on large quantities?

Yes, we have special prices for wholesale, large volume customers. Contact us for details.

Gift wrapping and packaging

Our cookies are all individually wrapped into a clear cellophane bag and each packed dozen comes inside a nice teal/brown gift box.

I need to cancel my order

There will be a fee for cancellations (25% of the total order).

Do you have a website?

Yes I do!
www.lucysconfections.com

Seller details

lucysconfections is considered a professional seller (known as a trader) in the EU. What's this?