lucytwoshoes

Illustrated flour sack dishtowels

Medfield, Massachusetts

lucytwoshoes is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

lucytwoshoes is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on October 18, 2015
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Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I prefer a happy customer! So if, for any reason, you are unhappy with your purchase, please let me know and I will do my best to rectify the problem.

EXCHANGES: If you would like to exchange an item, please first contact me by email. Item must be in same condition as when sent to you. From there you will need to ship the item back to me (please note: shipping charges will be your responsibility.) Upon return of the first item, I will happily ship out another item to you, free of charge.

REFUNDS:
In order to process a refund, please first contact me by email to explain the issue. You will then need to ship the item back to me (please note: shipping charges will be your responsibility). Upon receipt of the item, I will happily refund you.
Payment
PAYMENT:
Payment is due at time of checkout. Major credit cards and PayPal accepted via Direct Checkout.
NOTE: order will be canceled if payment is not received after 7 days.

CANCELING AN ORDER:
If you cancel an order before it ships, you will be refunded immediately. If you cancel an order after it has shipped, you will need to first return the item (shipping is your responsibility), and upon my receipt of the item, you will be refunded.
Shipping
Shipments will be made once confirmation of payment is received. Upon payment, please allow 1-3 days to process your order. I will confirm by email that your order has shipped. I use US Postal Service for all shipping - see below for additional delivery information.

DOMESTIC:
I ship via USPS Priority Mail, which offers 2-day delivery. It is not "guaranteed", however the Post Office generally does a good job of arriving as promised (barring weather and other unforeseen events). Tracking is available.

INTERNATIONAL:
For International packages, I use First Class shipping as it is the most cost effective option. There is no tracking available. Unfortunately, I can't promise a delivery date, as they vary widely with international shipments. They aim for 6-10 days, but packages often get held up in customs for long periods of time. Any customs fees incurred will be the responsibility of the buyer.
Additional policies and FAQs
Custom Work: I accept custom work for businesses and special events. Quantities must be 100 towels or more, and there will be a flat fee for design. Please email me to learn more if you have a special project in mind.