lucyyu

Lucy Yu | Artwork & Illustration

Melbourne, Australia · 10 Sales

lucyyu

Lucy Yu | Artwork & Illustration

Melbourne, Australia 10 Sales On Etsy since 2010

0 out of 5 stars
(3)

Shop owner

Lucy Yu

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Lucy Yu

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Lucy Yu

Reviews

No reviews in the last year
teesha

teesha on May 22, 2014

5 out of 5 stars

GREAT! love this, it's sitting on my windowsill

Anonymous on Aug 18, 2011

5 out of 5 stars

Anonymous on Dec 18, 2010

5 out of 5 stars

I love, love, love your work. Great seller to deal with with good communication and speedy delivery. I highly recommended this seller. A++++ n

Shop policies

Last updated on April 5, 2014
Thank you for visiting my shop!

If you have any queries about an existing item or a commission enquiry, please do not hesitate to message me :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
I accept PayPal and Credit/Debit cards. Payment is to be made at the time of purchase. If you wish to change or cancel an order for any reason, please email me promptly so we can discuss and remedy the situation where possible!
Shipping
All orders will be shipped on the first Friday after payment is made. If you require an order to be shipped urgently, let me know prior to purchase and we can discuss a suitable dispatch/shipping alternative.

A standard (economy) as well as tracked shipping option is available for all orders. If you are purchasing an original or larger work, I would strongly recommend choosing a tracked option for your peace of mind.

Sending fragile paper items can be risky, and I do my best to package everything securely to keep all orders as protected as possible for a safe journey. If you are concerned and wish to purchase an alternative shipping method offering insurance, please let me know and I will be happy to arrange this.

I endeavour to use eco-conscious, recycled shipping material as much as possible. All small originals prints, postcards and greeting cards will be shipped flat, protected by a hard cardboard backing and/or padded envelope. Larger prints or originals may be shipped carefully rolled and protected by a hard board tube.

I will advise of approximate delivery times for all orders. International shipping may take up to 3 weeks, so please be patient! If you have not received your order by the expected time, please notify me and I can help investigate further.

I am not responsible for any duties, customs tax or other fees which may be incurred for international orders. Please check for any potential fees relevant to your country/area prior to ordering.
Refunds and Exchanges
I hope that your purchase, once safe and sound in your hands, will above your expectations!

If for any reason you find an issue with your purchase please do not hesitate to contact me via email, lucyyu [!at] me.com. I can certainly offer a refund upon return of the item, or an exchange where appropriate.

However note I am not liable for any errors made during ordering (e.g. incorrect delivery details) or any damage incurred during shipping.
Additional policies and FAQs
Should you have any other questions, please feel free to ask!

For items being purchased as a special gift, I will be happy to create a short custom message or small doodle upon request. Please email me with what you would like the text or image to be and I can include this with your package :)