lukelys

Artisan silver, enamel and gemstone jewellery

Portsmouth, United Kingdom · 1657 Sales

lukelys

Artisan silver, enamel and gemstone jewellery

Portsmouth, United Kingdom 1657 Sales On Etsy since 2009

5 out of 5 stars
(338)
Shop owner

lukely

Contact

Announcement   All items are handmade to order in the UK and ship within 7 business days.

Announcement
Last updated on Apr 28, 2016

All items are handmade to order in the UK and ship within 7 business days.

lukely

Contact shop owner

lukely

About

Welcome to Lukelys where you will find a unique range of personally designed and individually hand crafted jewellery, fabricated using sterling silver sheet, recycled silver, sterling silver wire, vitreous glass enamels and semi precious stones. My chosen tools are my own two hands, saw, files and hammers, and or course, my trusty (very old!) kiln for firing enamels. As a result no two pieces will be identical, but each will have its own character making it truly unique.

My inspiration comes from the world around me and anything that touches my life, and living on a rural island surrounded by beaches has a huge influence on my work.

In buying a piece of Lukelys jewellery you are buying something as individual and unique as you are, made with love and sold with pride.

I live and work on the beautiful Isle of Wight, an area of England that prides itself on being an "eco-island", so my jewellery is handcrafted in recycled materials whenever possible, using a combination of traditional and modern methods. The methods used are chosen to have minimal environmental impact and no toxic chemicals are used.

All packaging is made from recycled or sustainably sourced materials.

Your piece of jewellery is therefore as eco-friendly as I can make it!

Ann
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Shop members
  • Ann

    Owner, Creator, Designer

Shop policies

Last updated on August 3, 2016

Accepted payment methods

  • Accepts Etsy gift cards
Payment
PAYMENT

Payment accepted by PayPal, or credit cards via Direct Checkout.

Taxes and/or import duties may be payable dependent upon the laws of the destination country. Please note that the buyer is responsible for any import duties and customs charges, and you should familiarise yourself with your country's specific laws and import duty rates.
Shipping
Items are shipped within 7 working days of receipt of your paid order. (Working days means Monday to Friday, excluding Bank Holidays).

For security reasons items are sent to the address supplied on the Etsy order, unless you supply an alternative delivery address

SHIPPING OPTIONS EXPLAINED:

STANDARD SHIPPING - Items sent by Royal Mail standard air and surface mail (no tracking)

Delivery times: UK - 1-2 days, Europe - 5-7 days, Everywhere Else - 10-14 days

TRACKED SERVICE UPGRADE - Items sent by Royal Mail Special Delivery (UK orders) or International Tracked (worldwide orders)

Delivery times: UK - 1-2 days, Europe - 3-5 days, Everywhere Else - 5-7 days

Please check the delivery times above to help you decide your shipping option.

Please be aware there may be delays in the mail from time to time due to customs delays, weather conditions and seasonal pressures. These delays are outside of my control and I would ask that you remain patient should delivery of your item take longer than anticipated.

If you item is not received within 45 days your item will either be resent, or a full refund will be given depending upon your preference. Please note that the buyer is responsible for any import duties and customs charges.

Full responsibility is taken for all items until they are safely delivered to you. You can be assured therefore that should your jewellery go astray in the mail, a replacement will be sent as speedily as possible with no additional cost to you.
Refunds and Exchanges
CANCELLATIONS

Orders may be cancelled within 14 days for a full refund, including original shipping at the standard air or surface mail rates. Notification of cancellation should be given via Etsy, or by an email request direct to lukelysjewellery [!at] gmail.com

For items dispatched before receipt of notification of cancellation, it is the customer's responsibility to return the items unused and with original packaging, by registered mail at their own cost. Items should be returned within 14 days of giving notice of cancellation. A reasonable deduction will be made for any item returned showing signs of wear, use or damage.

RETURNS

Items may be returned within 14 days, from date of receipt, for a full refund including original shipping at the standard air or surface mail rates (irrespective of any shipping upgrade purchased). Please contact me within 14 days of receipt of your item if you would like to return it. Shipping cost of the return is the customer's responsibility.

If returning items from outside of the UK, customs labels should be be marked as "RETURNED MERCHANDISE". Returned items incurring customs fees as a result of wrongly completed customs labels will NOT be collected from the mail depot and will be returned to sender by the Post Office.

Items should be in original unused condition and returned with the original packaging by a registered mail service. A reasonable deduction will be made if the item shows signs of wear, use or damage.

Refunds will be made within 14 days of receipt of returned item.

A full refund of all costs, including mailing costs will be given if the item is faulty, or an error has occurred in the making process..

Returned items should be mailed to me at:

Ann Hollis
166 Carisbrooke Road
Newport
Isle of Wight
PO30 1DQ
UK
Additional policies and FAQs
Post market and recycled materials are used in the production of all my pieces wherever possible and I go out of my way to try and source these recycled materials. This includes packaging materials which have all been pre-used where possible.

No buyer's information is disclosed to third parties, other than for delivery purposes. Mailing list information is used for the purposes of updating customers with promotions, new items etc only,with customers' consent.

More information

Last updated on Apr 29, 2016
Frequently asked questions

SHIPPING OPTIONS

Any item from Lukelys can be shipped worldwide.

SHIPPING OPTIONS EXPLAINED:

STANDARD SHIPPING - Items sent by Royal Mail standard air and surface mail (no tracking)

Delivery times: UK - 1-2 days, Europe - 5-7 days, Everywhere Else - 10-14 days

TRACKED SERVICE UPGRADE - Items sent by Royal Mail Special Delivery (UK orders) or International Tracked (worldwide orders)

Delivery times: UK - 1-2 days, Europe - 3-5 days, Everywhere Else - 5-7 days

Please check the delivery times above to help you decide your shipping option.

LEAD TIMES

All items are handmade to order and ship with 7 days of receipt paid order