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Laura Smith

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Laura Smith

Reviews

No reviews in the last year

Anonymous on Jun 8, 2010

5 out of 5 stars

My daughter-in-law Jillian found this site, found this particular crib comforter & fell in love!! Can't wait for baby Asher to get here to see him with it too. This was so sweet too, the seller contacted me & kept me updated on what she was having to do about some material. Great deal, and loved this item!

Anonymous on Apr 6, 2010

5 out of 5 stars

Thanks so much for everything! nLove them!

View all 10 reviews

Shop policies

Last updated on April 13, 2011
Welcome to Lullaby Couture! I am so glad you stopped by~~~

My name is Laura, owner and designer. I make everything in my shop by hand in my smoke free home studio, with an extremely keen eye for detail. Not only are my garments and accessories well constructed, but they each have their own bit of personality that sets them apart...

About Me: I am a wife and mom to 3 kiddos, ages 15, 11 & 3 months!. I started sewing as a hobby, and taught myself just about everything that I know. Someday I hope to open my own boutique...A girl can dream, can't she?

I love Saturday morning coffee with my hubby, flea markets, antique shops, estate sales, baking, reading design books, sewing (obviously), and anything that involves my children.

FEEDBACK: Feedback is so important to small business success on Etsy, and if possible, I would appreciate feedback. I leave feedback for every Etsy transaction made by Lullaby Couture, whether it is a sale or a purchase. This helps you, the buyer, develop a good buyers reputation as well. If for any reason you are not satisfied with your Lullaby Couture purchase, please contact me before leaving negative feedback. I have never had an unhappy customer, and will work with you to resolve any issue that you may have with your purchase experience in my boutique. My customers are Queen. :)

RUSH ORDERS: There is an additional $20 charge for RUSH orders. Lullaby Couture considers a rush order to be one that requires the item be made and shipped/delivered earlier than my normal 7-14 day production time. Rush orders are not available on some items, so please check with me before purchasing a listing that you would like to receive as a rush. This fee is NOT part of the shipping cost, it is what I must charge in order to accomodate your shipping requests and move your order ahead of others. Shipping costs will vary depending on the method of shipping you decide on via USPS. For Rush orders I will follow the USPS posted deadline time for Express shipping and make sure that they have your order before the deadline, but I am not responsible for your package once it leaves my hands. I will not refund any shipping costs or associated fees with rush orders if your package does not arrive on time.

GIFT CERTIFICATES: Gift Certificates are available in $25,$50,$75 and $100 (or larger)increments, just send me a convo and I will post a listing for you!

WHOLESALE: We do offer wholesale prices for large quantity orders. Please feel free to convo us for more details if you are interested in buying wholesale.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
Lullaby Couture prefers transactions be handled through PayPal, although we will also accept money orders.

We ask that items be paid for immediately. I cannot begin work on any item until payment has been received.

Please note that items will be re-listed after 3 business days if payment has not been received or if another timeline has not been agreed upon.

If you are using a coupon or discount of any kind, please send a convo before paying for your purchase. Please note, all coupons expire 60 days after they are issued by me, unless they have a specific expiration date printed on them. Your purchase using the coupon must be made within the 60 day time frame.
Shipping
While some Lullaby Couture designs are ready to ship, most of them are made after your purchase. Please allow 7-14 business days for the production of your item. We process orders as quickly as possible, but please allow up to the full 14 business days for us to complete the order before shipping.In most cases, your item will ship sooner than the maximum of 14 days. If there will be a delay of any sort with your order, I will contact you through the convo section here on Etsy and let you know.

Shipping rates are based upon information provided by the USPS for First Class service. If you would prefer that we ship these items via Priority Mail or another, similar expedited service, please contact us and we will change the listing before purchase.

All orders will be shipped to the address listed on your PAYPAL receipt. For the safety of our customers and ourselves, we will only ship to the address in PAYPAL.

I'm sorry, but we do not ship internationally.

One final note…

Shipping Insurance is optional but very highly recommended. Lullaby Couture will not accept responsibility for items lost in shipment that haven't been insured. We encourage our customers to protect themselves by requesting insurance. If you would like this added protection, please contact us and we will add insurance to your total invoice prior to paying for your item.
Refunds and Exchanges
At Lullaby Couture, we strive to provide our customers with unique handcrafted items of the highest quality. If you are not satisfied with your purchase, please contact me within 3 days of receipt, and I will address your concerns promptly. I want my customers to be completely happy. Any item proven to be defective in craftsmanship will be accepted as a return for exchange only. WE DO NOT OFFER CASH REFUNDS--RETURN POSTAGE IS THE RESPONSIBILITY OF THE BUYER. ITEMS FROM A SMOKING HOME WILL NOT BE ACCEPTED FOR REFUNDS OR EXCHANGES FOR ANY REASON.

CUSTOM EMBROIDERED ITEMS: Due to the customized nature of embroidered products we do not accept returns or exchanges on customized items. Please double check your instructions to us with regard to fabric choice, size, color, font, monogramming instructions and spelling of names before you place your order. Once your order has been placed we cannot make any changes. Of course if we've made a mistake, we will make it right!

IF WE'VE MADE A MISTAKE:
Please note that most Lullaby Couture items are either one of a kind or limited editions. As such, I may not be able to match the item you are returning. In such a case, I will contact you immediately so that we can work together to achieve a desirable outcome.

If your purchase is damaged during shipping, Lullaby Couture cannot be held responsible for replacement if insurance was not purchased.

Our garments are made to exacting standards, and each garment size is cut using a precise set of measurements based on our designs. While I am more than willing to adjust these measurements to meet a specific request, please be advised that measurement adjustments often have a tendency to affect the way fabric gathers and lays when worn. Although I will take great care in crafting a custom order, I cannot guarantee a custom garment will fit in a fashion similar to a standard garment and will not accept returns on custom items unless it can be demonstrated the item completely failed to meet the requirements as specified in the order. Please keep in mind that all Lullaby Couture items are handmade, and therefore each item will vary from piece to piece as anything made by hand will.

Please contact Lullaby Couture before leaving feedback for an item that was damaged or that you are returning. I will work with you to arrive at a solution for whatever issue may arise.
Additional policies and FAQs
I hope you enjoy my little shop and invite you to visit often!