SWDAccessories

Custom Glass Tile Pendant Necklaces and Accessories

Grand Rapids, Michigan · 697 Sales

SWDAccessories

Custom Glass Tile Pendant Necklaces and Accessories

Grand Rapids, Michigan 697 Sales On Etsy since 2011

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(87)

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Sara Winters

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Sara Winters

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Shop policies

Last updated on November 4, 2013
Thank you for visiting my shop! Please feel free to contact me if you have any questions!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I currently accept payments using PayPal or major credit cards. Credit cards are processed by either PayPal or directly through Etsy, depending on which option you choose at checkout. You do not need to have an account with PayPal to complete a credit card payment.

Occasionally a payment takes a few days to finish processing, particularly for new PayPal accounts or when funds are withdrawn from a bank account. In these cases, items will be shipped when I receive confirmation that the payment has been completed.
Shipping
All items in my shop are ready to ship and will be sent out in 1-3 business days, unless otherwise stated in the item's description.

Orders are sent using the United States Postal Service. Orders are shipped First Class, unless they exceed the weight limit, in which case Priority service will be used. Average delivery time within the US is 2-5 business days, although the post office has told me up to 8 business days should still be considered normal.

International delivery time depends on how quickly your order gets through customs, and may vary greatly. I've heard of packages going right through, and of some being stuck in customs for 3+ weeks. Unfortunately, I do not have control over whether an item is held in customs or not.

International customers, please be aware that you will be responsible for any additional duties, taxes, or fees that may be charged by your government to import your order. I suggest contact your local customs office for information on possible fees, as the laws are extremely complicated and are different for each country. Please note, I do NOT mark international shipments as gifts to avoid taxes and fees, as this practice is illegal.


****Orders are shipped to the address you provide to Etsy. Please make sure the address you provide is correct. I do not use the address you provide to PayPal if that payment option is used. If an incorrect address is provided, please contact me ASAP so I can get it to the right place! If an error is discovered after an item is shipped, I will send you an invoice through PayPal for the cost of postage to reship.****
Refunds and Exchanges
Orders may be cancelled at any time before it is shipped for a full refund. Please contact me through Etsy or e-mail me at LullabyLovies [!at] ymail.com with your request to cancel.

Once an item has shipped, you may contact me for return instructions within 14 days of delivery. The buyer will pay return shipping on all merchandise unless there has been a mistake. A refund will be issued for the original purchase price after the returned item is received in the condition it was shipped in. Original shipping paid will not be refunded.

Items returned in used condition will not be refunded. If a refund is denied because the item has been used, you will be responsible for shipping costs if you'd like to have it sent back to you. If you do not want it back, it will be donated locally.

If an item is being returned because it was damaged, it may be exchanged for another item in my shop of equal value, and return postage will be refunded to the buyer up to the actual postage cost of the package (this is the cost of the postage itself and not the packaging).

I reserve the right to conduct an inspection of returned items and determine whether refund or exchange are appropriate. I also reserve the right to refuse refunds or exchanges on items that have been used, intentionally damaged, etc.

PERSONALIZED ITEMS: Any items that have been personalized will not be refunded if they can not be easily resold (such as in cases of names, set of initials, etc.). Items with single letter initials as the only personalization can be refunded for up to 50% of the purchase price.
Additional policies and FAQs
All items are created in a smoke free home! I do have one cat who is not allowed near my supplies, but occasionally some hairs travel with me, so be aware if you have severe allergies!

If you would like gift wrapping, please contact me prior to placing your order. A small fee will apply, depending on the total size of your order and whether you would like items wrapped together or separately.



*****************************WHOLESALE******************************

I'd love to wholesale! Most items in my shop are available for wholesale. Ask me for more info about anything specific.

Initial purchases to "test" products are made at full price. They may be returned following the policies in the refund section above if you decide not to go ahead with a wholesale order. If you decide to place a wholesale order, your order will be credited for an amount to bring your first full price purchase to wholesale prices.

For full wholesale discounts, most items have a minimum order quantity of 50 pieces per style, although some discounting may be given for lower quantities. Minimum usually applies to the type of item and not other attributes, such as color. So for example, you could order 50 glass tile necklaces with each one having a different one of the 50 states and this would meet the minimum order quantity. However, if you wanted to order 10 stamped initial necklaces, 20 glass tile necklaces, and 20 barefoot sandals, this would not meet the minimum quantities.

Turn around time for wholesale orders will be longer than retail and will vary depending on the items and quantity being ordered. Let me know what you'd like and in what quantities and I can give you a better estimate.

Wholesale discount is taken from the price of individual items, and not the already discounted set price. For example, a single necklace sells at $25.00, while a pair is listed at $48. The wholesale discount is taken off the $25.00 per individual necklace price.

Other discounts and offers can not be applied to wholesale orders. Items sold in wholesale orders may not be resold on Etsy or Zibbet.