luluandjayne

handmade creations

846 Sales

luluandjayne

handmade creations

846 Sales On Etsy since 2011

0 out of 5 stars
(153)

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luluandjayne

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luluandjayne

Reviews

No reviews in the last year
blanca0806

blanca0806 on Mar 25, 2015

3 out of 5 stars

The shadow box is pretty, and it arrived promptly. But one of the corners was damaged. I also recommend the seller have an option to include a notecard when purchasing items as gifts.

Julia Tausend

Julia Tausend on Mar 24, 2015

5 out of 5 stars

I LOVE this! The artist even changed the butterfly, & heart color since I wanted it for a gift- not a baby gift. She put the words in that I asked for and my friend who received it LOVES it too!

lfahrner

lfahrner on Mar 10, 2015

5 out of 5 stars

I bought this as a baby gift. My friend loved it! So cute along with great service!

View all 153 reviews

Shop policies

Last updated on November 6, 2013

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
You may pay using your credit card of choice, or I'm happy to accept payment through PayPal. If you choose to pay via PayPal, please know that you do not specifically need a PayPal-issued charge card to pay. PayPal is simply the gateway for credit card payments. For details and help on how PayPal works, please click here:
http://www.etsy.com/help/article/361

.
Shipping
Please be sure your address is correct. I ship to the address listed in your Etsy account.



I will mail your purchase within 3-5 business days.

I use the United States Postal Service for all orders. Shipping costs are listed with each item and are combined for multiple item purchases. The price includes delivery confirmation for all domestic orders.

First Class domestic mail generally arrives in three to five days. Domestic orders weighing 13 ounces or more are mailed via Priority Mail which generally arrives in two to three days, but is not 'guaranteed' to arrive in that time frame.


ATTENTION INTERNATIONAL CUSTOMERS: Orders are typically sent via First Class Mail. That type of mail is quite reliable and is the most economical.

Good news! First Class International Mail Tracking is now provided for packages destined for the following countries: Canada, Australia, Belgium, Brazil, Croatia, Denmark, France, Germany, Great Britain and Northern Ireland, Israel, Netherlands, New Zealand, Spain and Switzerland.

International First Class Mail, depending on where you're located, can take 2 to 6 weeks to arrive. Mail can sometimes get delayed in Customs.

Another option to consider is International Priority Mail. It is more expensive, but includes a reliable tracking number and insurance. Packages typically arrive (for most countries) in six to ten business days (although this estimate is not guaranteed). This method of mailing also includes insurance. If you are interested in upgrading your postage to International Priority Mail, please contact me for a quote.

Customs fees are the responsibility of the buyer. I am required to declare the actual value of the order on the customs form. You might wish to take a look at this customs fee calculator to better anticipate possible charges:
Refunds and Exchanges
I want you to be happy with your purchase so if there is an issue, please contact me right away so that I can have the opportunity to work with you to make things right.

Since some items in my shop are made specifically for my customers and personalized to their wishes, I am not able to provide a refund. I will however do all that I can to ensure that my customers are 100% happy.