LumiereMemories

Illuminate Your Memories

Savannah, Georgia · 39 Sales

LumiereMemories

Illuminate Your Memories

Savannah, Georgia 39 Sales On Etsy since 2012

5 out of 5 stars
(8)

Shop owner

Tracy

Contact

Announcement   Welcome to Lumière Memories!

We specialize in creating custom candles using your images to commemorate any event in your life!

Use them as centerpieces for your wedding, gifts at your baby shower, or as an anniversary or first holiday in the family.

Choose from one of our already made designs or create your own!

Custom and wholesale orders are accepted and encouraged!

Please note, orders can take up to 10 days to process. Everything is made to order.

Contact: lumiere.memories[at]gmail.com

Illuminate your memories!

Check out our sister store, Ollie Otson: http://ollieotson.etsy.com

**INTERNATIONAL BUYERS** Please contact me for shipping rates based on region.

Announcement

Welcome to Lumière Memories!

We specialize in creating custom candles using your images to commemorate any event in your life!

Use them as centerpieces for your wedding, gifts at your baby shower, or as an anniversary or first holiday in the family.

Choose from one of our already made designs or create your own!

Custom and wholesale orders are accepted and encouraged!

Please note, orders can take up to 10 days to process. Everything is made to order.

Contact: lumiere.memories[at]gmail.com

Illuminate your memories!

Check out our sister store, Ollie Otson: http://ollieotson.etsy.com

**INTERNATIONAL BUYERS** Please contact me for shipping rates based on region.

Tracy

Contact shop owner

Tracy

Reviews

Average item review
5 out of 5 stars
(8)
estebanluissoto

estebanluissoto on Dec 27, 2016

5 out of 5 stars

I have nothing but great things to say about what a great experience I had . The end result was incredible and the owner was so helpful and prompt. I highly recommend this product!

YCIYWT

YCIYWT on Sep 30, 2014

5 out of 5 stars

Item arrived well before I even anticipated it would! It's a beautiful piece and I would do business again any time! Even better than described. Thank you!

View all 8 reviews

Shop policies

Last updated on November 14, 2016
Illuminate your memories!

Lumière is run by Tracy, a twenty-something vintage lover who owns and runs the vintage store Ollie Otson in the heart of historic downtown Savannah!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Other Method
Payment
PayPal payments are accepted and encouraged. Payment is required within three days of purchase. If you are having problems with checkout, please feel free to convo me with any questions.

Money orders or cash is also accepted. NO PERSONAL CHECKS. Payment by cash or money order must be received within ten business days of purchase.

Please convo or email us (lumiere.memories[at]gmail.com) if a circumstance has come up that may prevent your payment being on time. We understand situations happen.
Shipping
All orders are shipped out as quickly as possible, with Thursday being our major shipping day.

Custom orders may take anywhere from 1-4 weeks to ship after the final design has been approved depending on the quantity of the order. Please allow enough time for design approval, creation, and shipping when ordering for an event.

Items are packaged with care and shipped Parcel Post or First Class Mail in order to keep shipping costs low. Parcel Post can take anywhere from 3-8 business days to arrive at a destination while First Class generally takes 3-5 business days. Upgrades to Priority Shipping are available, but must be discussed BEFORE ordering in order to adjust the shipping cost.

International shipping is via Air Mail. Please allow 2-6 weeks for delivery.

A confirmation/tracking number is included on all US orders, but is not available for international orders.

Insurance is NOT included in your shipping cost. If you would like to purchase insurance, please convo me before you order so the shipping cost can be adjusted. I am not responsible for items lost in the mail.
Refunds and Exchanges
Due to the custom nature of the items sold at Lumière, returns are not accepted.

Please review all artwork, including spelling, names, and times before you submit. Proofs are given for each custom order and must be approved before the order will be made.

I work very closely with my clients in order to insure they get the product they want. Please take the time to fine-comb all information in a design.
Additional policies and FAQs
The Artwork:

Please send me a HIGH QUALITY image of your choice.
Images can be in black and white or color.
Please send the image format in a .jpeg or vector image (.eps or .ai)

If you would like any touchups to be done to the photo (ie: removing the background, turning into a “stamp”-like image of black and white, etc.), a $3-$15 editing fee will be charged. Please convo me or email me at ollie.otson[at]gmail.com before you purchase so we can discuss what you want and how much it will charge.


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Bulk/Wholesale Orders

If you would like more than 5 candles, of the same image, please contact me for a wholesale/bulk rate.

Percentages for wholesale pricing are based on the number of units ordered, and complexity of the design, and the size of the candle.

Please feel free to contact me at ollie.otson[at]gmail.com or convo me here about your order and vision.

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These candles are intended for decorative purposes ONLY.

Never leave a candle burning unattended. Keep candles within eyesight.
Do not let children or pets near candles. Keep away from things that can catch fire.
Keep wicks trimmed and centered. Never leave burning for over 4 hours. Keep wax pool free of any wick trimmings or foreign matter.
Removing packaging before burning. Burn on a heat resistant surface or a proper holder.
Avoid using in drafty areas.
Discard when ½ inch of wick or wax remains.