LunaAndFauna

Handcrafted Earth-Inspired Ceramic Gifts

Quakertown, Pennsylvania
147 Sales

LunaAndFauna is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

LunaAndFauna is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on August 16, 2016
Welcome to Luna And Fauna's Shop, and thank you for stopping by. Please review this page for up-to-date information on shipping, processing, and availability.

I am available Monday - Friday, and ship everyday except Sunday and national holidays. Please see the shipping policy section below for more details on shipping and processing time.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Items must be returned to the seller before a refund can be issued. Items must be unworn and undamaged. If you are unsatisfied with your order, please contact the shop directly. All of our orders include free shipping, however, If you require a return or exchange, the buyer is responsible for any extra shipping costs.

There are no refunds for custom orders. No exceptions.
Payment
Payments are accepted via Paypal or Etsy direct checkout.
Shipping
The products found in our store fall under the following categories: Made To Order, Ready To Ship, and Custom.

*READY TO SHIP: These items have already been made and will ship in 1-3 business days after you place your order.

*MADE TO ORDER: These items are made after an order is placed for them. Generally it takes 2-5 business days to complete the item.

*CUSTOM: Processing time on custom made items vary but generally take 5-14 business days to complete and ship. Please make sure that I have the best email address to contact you with as communication is vital during the production of your order.

Shipments are made Monday - Friday except national holidays. If you need something sooner, please upgrade your shipping to Priority during checkout and then contact me to see if I can make arrangements, and I will be happy to accommodate you!
Additional policies and FAQs
When ordering custom work please make sure that I have an email address that I may contact you. I will use that to send proofs for you to approve. I work on custom orders Monday - Friday except for Christmas and Thanksgiving.