LunaAndStoneCo

Bridal & Bridesmaid accessories

Winnipeg, Canada | 5230 Sales

LunaAndStoneCo

Bridal & Bridesmaid accessories

Winnipeg, Canada 5230 Sales On Etsy since 2014

5 out of 5 stars (973)

Announcement   RUSH ORDERS - Please note the processing time of the item you are ordering. If you need a RUSH ORDER, please send us a message PRIOR to ordering to ensure we can accommodate the request. Rush orders are available for an additional charge. Please note that SHIPPING time refers to the time your item is in transit for once it ships, whereas PROCESSING time is the amount of time required to hand-make your order.

If you have any questions and would like to know approximately when an order would arrive, feel free to send us a message!

Announcement

Last updated on Feb 3, 2019

RUSH ORDERS - Please note the processing time of the item you are ordering. If you need a RUSH ORDER, please send us a message PRIOR to ordering to ensure we can accommodate the request. Rush orders are available for an additional charge. Please note that SHIPPING time refers to the time your item is in transit for once it ships, whereas PROCESSING time is the amount of time required to hand-make your order.

If you have any questions and would like to know approximately when an order would arrive, feel free to send us a message!

Steph

Contact shop owner

Steph

View all 370 items

About

A real life fairy tale

I've always had a love for creating things and began making belts and sashes to wear when I was expecting my second daughter.
Inspired by others who also adored what I had created, I opened this Etsy shop so I could share these pieces with the world. What started as a fun accessory line slowly grew into an expansive bridal collection.

My collection of sashes, belts, headpieces and garters are as unique as the bride that wears them. Each piece is handmade in my studio and customized to order.

While I would have never imagined in all of my wildest dreams that one day I would be working in the wedding industry, I couldn't be happier to be part of so many special moments. Getting to work with brides and make something they will cherish forever is truly a dream come true. A real life fairy tale!

Around the web

Shop members

  • Stephanie

    Owner, Creator

    I'm Stephanie, owner and creator of Luna & Stone. I have a passion for all things pretty and love making bridal accessories. I'm a mom to two little girls and one baby boy :)

Shop policies

Last updated on March 19, 2019
Hello and welcome to Luna and Stone! Please feel free to contact us if you have any questions! We're happy to help you select the perfect piece!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the degree of customization offered for each item in our shop (rhinestone trim size, sash size, sash color, etc) each item is considered a custom order and therefore a final sale. To ensure you're ordering the perfect piece, please contact us first and we'd be happy to help you make your selection. Your welcome to send a photo of your dress and we can assist in making recommendations.

Because matching colours can be difficult when ordering online, we offer ribbon and beading samples. To checkout with either, please visit the link below:

https://www.etsy.com/shop/lunaandstoneco?section_id=21519484

Every item is carefully inspected prior to shipping. Should your item become damaged in transit, please contact us within 5 business days of receiving it and we will work with you to ensure you receive the perfect piece.

We do not accept order cancellations. Once your order has been placed, it cannot be cancelled.

Please ask questions prior to ordering. We are happy to help!
Payment
We accept PayPal, Etsy gift cards and Credit Cards.
Shipping
Please note that the processing time for each item is stated in each listing. The processing time is the time it takes to make your order, not the shipping/transit time. Shipping timeframes are listed below.

We are happy to order a RUSH order option, however we'd ask you send us a message first to ensure that this can be accommodated.

***SHIPPING to the UNITED STATES:

Orders valued at $99 CDN or less ship via Canada Post Small Packet AIr. This method typically takes 2-3 weeks and does not include tracking. If you'd like your item sooner, please select the 5 day shipping upgrade at checkout.

Orders valued over $99 CDN will either be shipped UPS or Canada Post Tracked Packet. Shipping includes tracking and takes approximately 1 week. Once your order has shipped, you are able to track your shipment within the Etsy order details.

Please note that the UPS upgrades are not available for Alaska, Hawaii and Puerto Rico. Please contact us via Etsy convo if you need an item rushed to those destinations.


Please note that delivery times are set by the shipping carrier. Unforeseen delays in transit or delays that result from customs clearance issues are outside of our control as the shipper. Should there be an issue with delivery of your order, please contact the shipping carrier. We are not responsible for delayed shipments and are unable to offer order refunds or postage refunds should your package be delayed.

***INTERNATIONAL SHIPPING:

Basic shipping DOES NOT INCLUDE TRACKING and is sent Canada Post Small Packet International Air. This method can often take 3-5 weeks, sometimes longer. Shipping upgrades with tracking and express delivery are available as an option at checkout for customers in the UK, France and Germany. If you are located elsewhere and would like delivery with tracking and express delivery, please contact us prior to ordering and we will create an upgrade for you based on your location.

As each transaction is a sale of goods, buyers are responsible for paying any duties and taxes on shipments once imported into their own country. As a seller, I have no control over the amount of duties and taxes that the importing country will charge, if any. Returns will not be accepted for refusal to pay such duties/taxes. Etsy offers a link to the helpful article below prior to checking out when making an international purchase.

https://help.etsy.com/hc/en-us/articles/115015691007?flash_digest=901f4a0a18349273988b18b95086e0c3350c80b6

SHIPPING to CANADA:

Shipping to Canada is via Regular Parcel (approximately 5 business days) and includes delivery confirmation and tracking. Please choose upgraded Canada Express shipping if you need your item sooner with rushed production.

<<<<Please note that delivery times are estimates and not guaranteed as delays may occcur during shipping. Unfortunately, we do not have control over any subsequent delivery delays that take place after the item is shipped.

The ship-to address provided at time of payment with your order is the shipping address that your order will be sent to. If you notice an error with your shipping address after your order is placed, please reach out to me as soon as possible BEFORE your order ships. Once your order is shipped to the address provided, I am not responsible for any subsequent delays or extra costs that may be associated with having your order forwarded to a different address.

If your item is returned to sender or marked undeliverable, it will be the responsibility of the buyer to cover any duties/tarrifs or the package will be refused. Shipping costs to resend the order will be the responsibility of the buyer and in keeping with our hand-made custom order refund policy, refunds for returned packages will not be honoured.

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Please note for orders sent without tracking, Canada Post will not declare a parcel lost until 8 weeks from the shipment date has passed. If you need your item sooner and wish to track it, we encourage you to select a shipping upgrade at checkout.

More information

Last updated on May 4, 2017
Frequently asked questions
When will my order ship?

The "Ready to Ship in" time is listed in the "Shipping & Policies" tab. Please note that every single item in the shop is handmade and customized to order, and therefore not ready to ship immediately upon receipt of payment.

Once shipped, Standard Shipping to the US and Canada takes approximately one week and includes tracking. Shipping upgrades are available if you need your item sooner. Select one from the dropdown menu at checkout.

International orders are sent using Canada Post and do not include tracking. Delivery can take 3-4 weeks. If you'd like your item sooner, please send us a message with your address and we can add a country specific UPS upgrade to the listing for you.

What is the difference between a Sash and a Belt?

Our sashes are made with six feet of double faced satin ribbon and your choice of 18" or 24" rhinestone trimming. This is a one size fits all piece as it ties in the back.

Our belts are made to measure. They finish with a hook and eye closure and have beading that extends all the way around your waist for a customized look.

Should I choose 18" or 24" of rhinestone trimming on my sash?

This will depend entirely on your waist size. For example, if you have a 28" waist, the 18" section will cover the front of your gown and wrap around the sides of your waist by approximately two inches on each side.

The 24" section of rhinestones will fully wrap around the sides of your waist, leaving approximately 4" in the back to tie a bow.

Do you accept rush orders?

Absolutely. Please send us a message prior to ordering and let us know the date you need your piece for and where you're located. We can then confirm when it will arrive and whether or not you'll need to select a shipping upgrade at checkout.

Do you accept returns?

Because every single piece in our shop is handmade and customized to order, we do not accept returns. Having said that, we are more than happy to help you choose the perfect piece. Please send us a convo and feel free to include a photo of your dress. We're happy to help answer as many questions you may have to ensure that the piece you order is perfect!

Do you offer wholesale pricing?

Yes! Our accessories are stocked at boutiques and bridal shops across North America and the UK. Please send us an Etsy convo to chat more about wholesaling!