LunaLagoonUK

Spooky, Witchy and Spoonie Vibes

Leeds, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Shipping from Leeds, UK on Tuesdays and Fridays.

Please note that there are delays within the postal services due to the ongoing disruption of the pandemic. We are doing our best to ensure your orders arrive as quickly and safely as possible! If you have any questions don't hesitate to bob me a message through Etsy.

Find us around the web!
Instagram: https://www.instagram.com/lunalagoonuk
Pinterest: https://www.pinterest.co.uk/LunaLagoonUK
Facebook: https://www.facebook.com/LunaLagoonUK
Twitter: https://twitter.com/LunaLagoonUK

Announcement

Last updated on Jul 21, 2022

Shipping from Leeds, UK on Tuesdays and Fridays.

Please note that there are delays within the postal services due to the ongoing disruption of the pandemic. We are doing our best to ensure your orders arrive as quickly and safely as possible! If you have any questions don't hesitate to bob me a message through Etsy.

Find us around the web!
Instagram: https://www.instagram.com/lunalagoonuk
Pinterest: https://www.pinterest.co.uk/LunaLagoonUK
Facebook: https://www.facebook.com/LunaLagoonUK
Twitter: https://twitter.com/LunaLagoonUK

Items

1178 Sales

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Diana Walsh

Contact shop owner

Diana Walsh

Reviews

Average item review
5 out of 5 stars
(261)
See reviews that mention:

About LunaLagoonUK

Sales 1,178
On Etsy since 2017

Luna Lagoon is run by Spooky "Spoonie" (chronically ill person) Diana, who creates giftable jewellery and letterbox sized pick me ups for Spooks and Spoonies alike, as well as apparel and mugs.

I have been self employed for 10 years now, and selling on Etsy for 8 of those years! Check out my old shop Spoon Your Heart Out www.spoonyourheartout.etsy.com if you want to see more feedback.

Shop members

  • Diana

    Owner

Production partners

  • Merch Printers

    Leeds, England

    Helps me create products that require manufacturing equipment that I don't own.

  • Enamel Pin Manufacturer

    Kunshan, China

    Creates my designs as pins!

  • Online Printing Company

    Rotherham, England

    Professionally printed backing cards.

  • Online Printing Company

    Cramlington, England

    Professionally prints backing cards for wish bracelets.

  • Merch Printing Company

    Charlotte, NC

    Prints my designs onto products and ships them out directly to customers on my behalf.

Shop policies

More information

Last updated on Jun 27, 2022
Frequently asked questions
Help! I've given the wrong address!!

Please contact me AS SOON AS POSSIBLE if this happens! If the order hasn't shipped yet I will cancel it, and the order will need to be placed again with the correct address. This is to comply with Etsy's Purchase Protection Program, which protects both buyers and sellers should a problem arise.

PLEASE NOTE: ORDERS ALREADY SHIPPED TO THE WRONG ADDRESS WILL NOT BE RESENT OR REFUNDED. It is your job to ensure your address is correct at checkout!!

When will my order ship?

Shipping from Leeds, UK on TUESDAYS and FRIDAYS.

My current dispatch times are 1 to 3 business days (ie weekends and national holidays not included), and this will always be met unless something serious happens (eg severe health problems, adverse weather conditions, postal strikes etc) and in which case you will be notified promptly of any delays.

Where is my order?

Please refer to our Shop Policies section above for up to date delivery estimates.

Missing order? Please contact me when:
UK: your order has not arrived within two weeks.
INTERNATIONAL: your order has not arrived within one month.

Bear in mind that the pandemic is still having a major impact on postal services.

PLEASE NOTE: These time frames are ESTIMATES ONLY, based on Royal Mail's delivery estimates. We cannot account for delays including, but not limited to, adverse weather conditions, postal strikes, customs and import delays, and general delays within the postal services. Once your order has shipped it is out of our hands and at the mercy of the mail carriers!

Why haven't I been given a tracking number?

UK ORDERS: Standard shipping is by 2nd class which DOES NOT come with tracking. If you would like tracking I would HIGHLY RECOMMEND upgrading your shipping to a tracked option at checkout.

INTERNATIONAL ORDERS: (USA) Standard shipping is by Royal Mail's International Tracked And Signed service. Orders shipping to apartments will be sent as Tracked only, due to posting regulations.

Why haven't you replied to my message/email yet?

Please be aware that I am based in the UK and so due to time zone differences I may not always be able to respond promptly. For commonly asked questions such as shipping times, tracking numbers, custom orders, wholesale orders etc please refer to our Shop Policies and FAQs. For all other enquiries, I will respond as soon as possible.

Office hours are Monday to Friday, 12pm to 7pm UK time.

Custom and personalised orders

I am not currently taking on custom or personalised orders.

Sustainability

Currently we are working towards becoming more sustainable and reducing single use plastic within the business. These changes take time though! We currently recycle paper and card, and reuse packaging materials where possible, especially on larger/wholesale orders and orders containing only charms.

Wholesale and Bulk Orders

Please send me a message through Etsy for wholesale and bulk order terms!