LunaLapisCrystals

Genuine crystal jewellery, minimal with meaning

Belfast, United Kingdom
|
| 1,616 Sales | 5 out of 5 stars 5 out of 5 stars

LunaLapisCrystals is a Star Seller!

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Average review rating is 4.8 or higher

Announcement    Welcome to LUNA LAPIS - genuine crystal jewellery, minimal with meaning.

🇬🇧 FREE UK STANDARD SHIPPING!
🇺🇸 USA FREE SHIPPING ON ORDERS OVER $35!

SHIPPING TIMES: Royal Mail have advised that they are experiencing global postage delays, so please allow extra time for your item to arrive safely with you.

❗️INTERNATIONAL SHIPPING:

USA / Canada: Due to Covid restrictions and the heavy increase of shipping volume, please be advised that there may be significant delays and your order is likely to arrive later than estimated by Etsy. Any shipping delays will be outside of my control. I use International Tracked postage to USA so you will still be able to track your item as it makes its way to you.

EU: Items posted to the EU are experiencing customs delays as a result of changes to the EU’s VAT rules for items from non-EU destinations.

Shipping to the Republic of Ireland is unaffected and will ship as normal.

Announcement

Last updated on Jul 31, 2022

Welcome to LUNA LAPIS - genuine crystal jewellery, minimal with meaning.

🇬🇧 FREE UK STANDARD SHIPPING!
🇺🇸 USA FREE SHIPPING ON ORDERS OVER $35!

SHIPPING TIMES: Royal Mail have advised that they are experiencing global postage delays, so please allow extra time for your item to arrive safely with you.

❗️INTERNATIONAL SHIPPING:

USA / Canada: Due to Covid restrictions and the heavy increase of shipping volume, please be advised that there may be significant delays and your order is likely to arrive later than estimated by Etsy. Any shipping delays will be outside of my control. I use International Tracked postage to USA so you will still be able to track your item as it makes its way to you.

EU: Items posted to the EU are experiencing customs delays as a result of changes to the EU’s VAT rules for items from non-EU destinations.

Shipping to the Republic of Ireland is unaffected and will ship as normal.

Items

1616 Sales

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Lauren D

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Lauren D

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5 out of 5 stars
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Updates

It’s Virgo season! (23 Aug - 22 Sept)
We all know a Virgo - they are usually found to be the organised, practical and level-headed one of your friend group!

Amethyst is a calming and grounding stone, making it a perfect gift for Virgos.

About LunaLapisCrystals

Sales 1,616
On Etsy since 2011

LUNA LAPIS: Ethical crystal jewellery, minimal with meaning

Hello and welcome to LUNA LAPIS!

LUNA LAPIS was founded by Lauren in 2017 from her home studio in Northern Ireland. She specialises in sourcing ethical and sustainable crystals and turns them into beautiful pieces of jewellery. As crystals are naturally occuring, each piece is truly unique!

The main concept behind the jewellery collection is ‘minimal with meaning’. By keeping the designs minimal, and using demi-fine materials, this allows the beauty of the crystal to catch your eye and fully shine on it's own.

Some people are drawn to crystals simply for their unique, natural beauty and variety of colours, and for some they may be seeking the properties and meanings associated with each crystal such as birthstones, love, luck, grounding, protection, for meditation, or the energies or properties associated with each crystal. Whatever the reason, these beautiful crystals are sure to be cherished!

Be sure to follow LUNA LAPIS on Instagram to stay up to date with all the latest collection launches: https://www.instagram.com/lunalapiscrystals

For exclusive discounts and news subscribe to my emailing list: http://eepurl.com/hbuST5

Or if you are interested in crystals then you might be interested in visiting the website, coming June 2022: https://www.lunalapis.co.uk

LUNA LAPIS ® is a Registered Trademark

Shop members

  • Lauren

    Owner, Creator, Maker

    Hi I'm Lauren, the creator of LUNA LAPIS, based in Northern Ireland. Ethical crystal jewellery; minimal with meaning. The name LUNA LAPIS gets it meaning from Latin: Luna = Moon Lapis = Stone Luna is also the name of my beautiful little cat!

Shop policies

Last updated on July 22, 2022
Hello and welcome to LUNA LAPIS!

LUNA LAPIS was founded by Lauren in 2017 from her home studio in Northern Ireland. She specialises in sourcing ethical and sustainable crystals and turns them into beautiful pieces of jewellery. As crystals are naturally occurring, each piece is truly unique!

The main concept behind the jewellery collection is ‘minimal with meaning’. By keeping the designs minimal, and using demi-fine materials, this allows the beauty of the crystal to catch your eye and fully shine on it's own.

LET'S KEEP IN TOUCH

Instagram: https://www.instagram.com/lunalapiscrystals/
Website: https://www.lunalapis.co.uk

Subscribe to my emailing list for exclusive discounts, offers, and news: http://eepurl.com/hbuST5

LUNA LAPIS is a Registered Trademark

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
RETURNS
If you change your mind, I will happily exchange an item for another of equal or higher price up to 14 days after item has been delivered.

If the new item you are exchanging it for is of a higher price, then the new item will be despatched once the difference in price has been paid in full.

Refunds or exchanges will only be given when I have received the returned items and inspected them.

Items returned for refund or exchange must not have been worn and must be in their original condition and packaging.

Please note if you decide to return or exchange an item, please contact me within 14 days of the item dispatch. Please contact me first before you post it back to me (so I know to expect it in the post).

Customers will be required to pay all shipping fees for exchange or refund (including return postage to you).

EARRINGS
Please note I can not refund or exchange earrings (or gift sets containing earrings) due to hygiene regulations - unless damaged during shipping, in which case you will receive a new pair.

DAMAGES
I take care when packaging items to ensure they do not get damaged during shipping. If in the unlikely event that you find your item arrives damaged in the post then please contact me immediately so I can take back your damaged item and replace your item free of charge.

UNDELIVERED ITEMS
I can not take responsibility for lost or undelivered items (if in the unlikely event your item is undelivered please inform me so I can raise an issue with Royal Mail and try to make it right with you).

It is the buyers responsibility to ensure that the postage address is correct and up to date, so please check this carefully at the time of order. If you discover that you have given the wrong address, please contact me ASAP before the item is dispatched. As I use Etsy Shipping labels, they will check addresses are verified. If there is a spelling mistake or an abbreviation this can cause the address to be unverified and I will be unable to print your shipping label or will effect the post arriving to you. So please check your address carefully.
Payment
PAYMENT

I can only except payment by via Etsy.
Items are made to order and are usually dispatched within 1 - 4 working days* of receiving your full cleared payment.

*Please note that items can not be dispatched on weekends or during Northern Ireland/U.K Public Holiday periods, so will be dispatched the following working day.

CANCELLATION
Unfortunately items can not be cancelled or amended once payment has been made and the item has been dispatched.
However, if you have made an error (for example you have selected the wrong item or chain length) please get in touch with me ASAP before I ship the item so I can amend your order.

VAT / TAX
International/USA buyers may have to pay additional taxes to Etsy which Etsy calculate at the checkout.
Shipping
FREE UK STANDARD SHIPPING!
Standard Shipping is FREE in the UK and items are dispatched by Royal Mail 2nd Class delivery. If you are in a hurry, 1st Class and Special Delivery is available to purchase as an upgrade.

❗️DELAYS / DELIVERY TIME ESTIMATES
Etsy provide delivery estimates on orders, however please bear in mind that these are approximate estimated delivery times and are NOT guaranteed delivery times as Etsy can not take unexpected delivery delays, bank holidays, postal service disruptions, etc into consideration. I can not refund for delivery that is delayed or where delivery has been attempted as this is a service issue with the delivery provider. However, with this in mind, the vast majority of orders arrive earlier than estimated or on time, and it is exceptionally rare that mail is undelivered.

All of my items are made to order in batches so your item will be dispatched usually within 1 - 4 business days (excluding weekends and Bank Holidays) unless otherwise stated at the time of purchase. Once I have dispatched an item with Royal Mail, I cannot be held liable for any delivery delays caused by Royal Mail. Please be advised that delivery processing times are unpredictable and can there can be unexpected delays for many reasons. If you are in a hurry for your item then I advise purchasing a delivery upgrade for faster shipping and/or Tracked Shipping.

If you experience a delay of more than 14 working days from date of dispatch notification (for UK delivery) or 28 working days (for USA / International orders) then please do not hesitate to get in touch with me so I can investigate with Royal Mail.

INTERNATIONAL DELIVERY
All International orders (USA, Europe, etc) are sent by Tracked and Signed For Delivery so you can follow the progress of the shipping of your item. You can find this on your order information. International orders typically take around 10 working days to be delivered, however please be advised that International delivery can take up to 4 - 6 weeks during busy periods or due to regional delays.

INTERNATIONAL DUTIES / CUSTOMS
Please note; International buyers (outside the UK) are responsible for any and all duties and customs charges that may be incurred, and are beyond my control.

IN A HURRY? UK SHIPPING UPGRADES
I offer 1st Class Shipping, and Tracked/Special Delivery as an upgrade to UK Customers at an additional cost and can be selected at checkout

1ST CLASS: Sent as 1st Class 'Signed For' delivery

EXPRESS: This is the Tracked and Special/Next Day Delivery* option. *Please note that Express Delivery is NOT next day delivery from when you place your order, it is next day delivery from when I make the order and take it to the Post Office.

For Express Delivery I would move your order to the top of my queue to make your order, but I would require that you allow me 1 working day to prepare your item and ship before 12noon the following day.
For example, if you place an order on a Monday morning and select Express Delivery it would be posted before 12noon on Tuesday, and will arrive with you on Wednesday. (Please note that Friday or Weekend orders will not be posted until Monday morning.)

The Express Delivery option is different from the 1st Class Delivery option in that I will move your order to the top of the queue to speed up your order with Express. With 1st Class I will not move your order up the queue, it will just have a quicker postage time once I take it to the Post Office.

If you have any questions about Express Delivery, please send me a conversation message before placing your order and I will be happy to answer.

HOLIDAY PERIODS
During busy holiday periods I may increase my dispatch times to 1 - 2 weeks depending on volume of orders. Dispatch times will be outlined on my listings at time of purchase so you will have an estimated delivery date.

Please allow longer for delivery during holidays and periods of high postage traffic (E.G.: close to Christmas) and bear in mind that in extreme circumstances delivery can take up to 28 working days. Unfortunately I am unable to advise on estimated delivery dates or shipping delays and any delays are outside of my control.

PACKAGING
All items are beautifully packaged with care - perfect for a gift - and sent within an eco-friendly, protected, padded parcel for safe transit.

DELAYED / UNDELIVERED ITEMS
Shipping and delivery is the sole responsibility of the delivery provider (Royal Mail, USPS, An Post, etc). Therefore, I can not be held accountable for delayed, lost or undelivered items. In the instances of International orders or upgraded UK Tracking orders, a signature will be required upon delivery for the Tracking. This is the only Tracked option that Etsy Shipping provides, so I am unable to send Tracked items without a signature upon delivery for this reason. This is beyond my control.

If you are not in to receive your order, then the delivery providers in your local area will follow their polices. This usually involves leaving a card to say that delivery was attempted and will include instructions for how you can arrange a redelivery or collection from a depot. Please follow the instructions from your local postal service to claim your mail.

In the unlikely event your item is undelivered and you believe the item to be lost, then please inform me so I can raise an issue with Etsy or Royal Mail so I can make it right with you.
Additional policies and FAQs
GENUINE CRYSTALS

All my jewellery collections featuring stones are made with genuine crystals and will each have their own unique characters and colours. Please bear in mind that colours of the crystals may vary slightly than those listed, and shapes and inclusions will also vary.

Each listing uses professional photography that samples the collection. You will receive a similar crystal to the one pictured, but not the exact same crystal. Genuine crystals will each have their own unique characters and colours so please expect some variations to colour, texture, shape, inclusions/patterns and size. The beauty of each crystal is their uniqueness!

If you have a particular requirement that you would like of the collection shown, please send me a message BEFORE purchasing and I can check to see if I have a crystal that meets your needs.

CARE OF GENUINE CRYSTALS

Please note that crystals are genuine, and as such must be cared for properly to ensure they retain their natural, beautiful qualities. I include a Jewellery Care booklet with every order that includes tips on how best to care for your jewellery piece.

All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.
It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.

FEEDBACK
I hope you are delighted with your item - and I hope that you will leave me positive feedback on Etsy and share your shopping experience with me to others!

If you have any issues at all with your purchase then please get in touch with me first so I can do my very best to make you happy before you leave feedback.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

i) as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
ii) when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list
iii) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
iv) as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

i) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
ii) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
iii) Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
iv) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

i) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
ii) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
iii) Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
iv) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Lauren Dawson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lunalapis [!at] hotmail.com

More information

Last updated on May 29, 2022
Frequently asked questions
Do you gift wrap?

All my pieces are beautifully wrapped with care, (either in re-purposed paper and an organza bag for plated jewellery, or in an eco friendly presentation box for Sterling Silver jewellery) so are ready to gift.

I also offer a 'Gift Wrap' option at an additional price which can be selected during checkout.

Gift Wrap items will be presented in a beautiful eco friendly gift box, wrapped in twine. A small handmade gift card (made by me!) will also be included with your message.

How do I care for my crystal jewellery?

My jewellery features genuine crystals, and as such must be cared for properly to ensure they retain their natural, beautiful qualities. You will receive a crystal jewellery care booklet with each order explaining tips on how to care for your crystal jewellery.

All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.

It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.

Please avoid storing your jewellery with any other jewellery pieces which have tarnished as this may affect the crystal/chain.

How do I care for my Sterling Silver or Plated jewellery chain?

My jewellery pieces are made with either solid Sterling Silver, Gold-Filled, Gold Vermeil OR are plated in 18K Gold or 925 Silver plating. Each listing will state the chain and hardware type.

To prolong the life of your jewellery I recommend the following:

• Avoid contact with chemicals (e.g.: perfume, moisturisers, soap, skin care products, hairspray, cleaning products, etc)
• Do not wear your jewellery in the shower or pool
• Store your jewellery in the organza pouch or box provided and not with other jewellery which has tarnished
• Do not store in humid environments (e.g.: bathroom)
• Do not wear your jewellery while working out as sweat can alter the PH of your skin
• Only clean jewellery gently with a soft, dry jewellery cloth.

Does your jewellery contain Nickel?

No, all of my jewellery pieces are Nickel free.

Can I get my jewellery in solid Sterling Silver / real Gold?

I offer a high quality solid Sterling Silver, Gold-Filled, and Gold Vermeil collections which can be worn daily and to last you for many years to come.

I also offer 925 Silver plated and 18K Gold plated collections designed for occasional wear.

Each listing will detail the chain and hardware type available for that collection.

Due to the very high costs involved with real gold, I have no plans to launch a solid gold collection.

Do you cleanse/charge crystals before posting?

I charge all my crystals under the light of a recent full moon. I also cleanse each crystal in a Selenite bowl before posting to customers.

However it is recommended that you cleanse or charge crystals yourself if you wish to do so. As crystals will pick up energies around them, they may have absorbed some negative energy on their shipping journey to you.

The easiest way to cleanse your crystal would be under the moonlight. I recommend you do this simply by placing your necklace on a windowsill indoors so the crystal can absorb the moonlight, but will be protected from the rain which could damage the jewellery.

Please do not leave your crystal necklace in humid conditions or direct sunlight.

Please see jewellery care info in my FAQs.

What is the difference between Express Postage and 1st Class Postage?

The Express Postage option is different from the 1st Class Postage option in that the Express will arrive sooner than the 1st Class option.

With Express Postage, I will move your order to the top of the queue to speed up the making time. Once accepted at the Post Office (before 12noon) your order will be sent via Royal Mail Special Delivery Guarantee (by 1pm the following working day).

With 1st Class I will not move your order up the queue, it will just have a quicker postage time than standard 2nd Class once I take it to the Post Office.

Please see my Shipping Policy for more information, or feel free to send me a conversation if you have any questions.

PLEASE NOTE: Express shipping is currently NOT available due to Covid-19.

I have ordered the wrong length of chain, can I have a new chain length?

Please take care to ensure that you have ordered the correct length of chain.

If you notice that you have made an error with your chain length order, please contact me BEFORE your item has been dispatched.

If you have noticed the error after your item has been posted, please contact me to discuss. As a new chain will have to be made, there will be an associated additional cost involved to cover materials and time, plus shipping.

In some instances where the chain is solid Sterling Silver, or the crystal pendant is attached to chain and can not be removed from the chain, then you will be required to return the necklace to me so I can make you a new necklace. Again, there will be an additional cost involved to cover materials and shipping.

I have a particular crystal necklace I would like made, do you take commissions or custom orders?

Unfortunately at the moment I do not have the time commitments to be able to take regular commissions or custom orders and I am only able to offer crystal necklace designs listed on my shop.

However, please don’t hesitate to contact me about a commission as I will see if I can help!