Uncommon Handmade Jewelry by Lunedesigns
lunedesigns' Shop Policies
Here you will find lovingly designed, unique jewelry any woman can wear with anything, at affordable prices! I love rough-hewn but delicate elements, and so most of my designs feature semi-precious gems and pearls with a just-sprung-from-the-earth, organic feel. The natural shapes of these elements give my jewelry a casual feel, while the luminosity and breathtaking hues of the stones and pearls give it a surprising luxuriousness as well. Any of my designs can be worn with day or evening attire, with stunning results.
Payment currently accepted through PayPal and credit card.
All items are shipped via USPS first class, including international orders. Please allow 2 weeks for delivery inside the United States, 3-4 weeks international. If you are considering purchasing an additional item, please let me know and I will hold your shipment until the end of the business day.
I am not responsible for lost parcels. If you are concerned about your parcel being lost in the mail, you may wish to consider insuring your shipment--please contact me about this so we can arrange payment for the additional fee. I ship through Etsy's postage service, so all packages include tracking.
Any customs or duty charges, or other local fees for international orders are the buyer's responsibility, and are not included in the purchase price. Full purchase price is always accurately recorded on customs forms. I will not misrepresent the purchase price on customs forms, as this is illegal.
If you need expedited shipping, convo me before you purchase to let me know what kind of service you need and your zip code and we can adjust the shipping charge. I can also ship UPS or FedEx. Please also let me know if you want the package insured and I will adjust the shipping price based on actual cost of insurance. I can't usually ship same day (unless it's a Saturday and you buy early), but I do try to ship next business day.
Refunds and Exchanges
Returns are accepted, for any reason, for UNDAMAGED, unused merchandise if returned within 14 days. You must return the item in its original condition, including any special packaging that was included (such as a gift bag or box). Refunds are made once the item has been received back by me in a saleable condition.
Exchanges accepted for UNDAMAGED items, with price differential applied to original purchase price. For returns and exchanges, purchase price and original shipping fee, but not your return shipping, will be refunded. Custom items are returnable and may be subject to a $10.00 restocking/recycling fee.
I am also happy to repair an item, for no charge, for any damage caused solely by normal wear and tear. I am also happy to repair an item damaged by abuse, neglect or one of those occasional accidents that do happen, but this will be subject to a fee that will vary depending on the extent of the damage and the item's materials. We can discuss that.
NO REFUNDS OR FREE REPLACEMENTS ARE GIVEN FOR OBVIOUSLY ABUSED ITEMS.
Additional Policies and FAQs
I AM NOT CURRENTLY ACCEPTING CUSTOM ORDERS.
From time to time, your metal jewelry may require polishing. You can take your items to a jeweler, or I would be happy to polish them for you as well for the cost of shipping. Just contact me for shipping information.
Bracelets must be fitted individually, and exactly (even 1/4" off can make a bracelet not fit right), and every bracelet fits differently depending on the size of the beads and other components used. I must know your EXACT wrist circumference (preferably in inches) in order to fit you. To get an accurate measurement, pull a measuring tape just taut against your wrist (this simply means no slack, it does not mean cut off the circulation); there must be no slack in the tape, and no space between the tape and your skin or it will be an inaccurate measurement. The measurements in my listings are very carefully calculated--please take the size information seriously.
Lune reserves the right to refuse service.
Designs, photographs and listing descriptions are the property of Lune.
Thank you for choosing Lune.
Last Updated June 26, 2014