lupin

handmade felt goodness & digital sewing patterns

Maidenhead, United Kingdom · 6182 Sales

lupin

handmade felt goodness & digital sewing patterns

Maidenhead, United Kingdom 6182 Sales On Etsy since 2006

5 out of 5 stars
(3810)
Shop owner

lupin

Contact

Announcement   I'm busy behind the scenes working on some new patterns... In the meantime, I'm selling some samples I stitched while working on a bunch of craft books - plus some crafty supplies from my stash!

Visit my blog for free crafty tutorials & to see what I've been making lately http://bugsandfishes.blogspot.com

Announcement
Last updated on Jul 20, 2016

I'm busy behind the scenes working on some new patterns... In the meantime, I'm selling some samples I stitched while working on a bunch of craft books - plus some crafty supplies from my stash!

Visit my blog for free crafty tutorials & to see what I've been making lately http://bugsandfishes.blogspot.com

lupin

Contact shop owner

lupin

Reviews

Average item review
5 out of 5 stars
(3810)
View all 3810 reviews

Shop policies

Last updated on April 25, 2016
GETTING IN TOUCH
Questions? Comments? Please get in touch by following the "contact" link on the right. I will get back to you as soon as possible.

PLEASE NOTE
All of my handmade designs are made by me, from my own original ideas and patterns. Please do not copy my work! I retain the copyright on my items even after sale. All transactions are subject to UK law.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept payment via Paypal and Etsy's Direct Checkout (which includes Etsy Gift Cards).

My shop prices are set in GBP (UK pounds), if you're paying in another currency Paypal or Etsy will do the currency conversion for you automatically when you pay.

If you're based in the EU and buying PDF patterns, you will be charged VAT.

I do not normally include an invoice when I ship orders but I will happily enclose one if required (please mention this when you order).
Shipping
I ship 1st Class within the UK and Airmail internationally and my shipping price covers postage and packaging. If you require priority Airmail or a signed for service please contact me before payment and I will send a revised invoice.

Buying more than one item? Etsy checkout will combine shipping automatically.

I will ship your order within 3 days of cleared payment (usually sooner) and email you to let you know your parcel is on its way. If you need your item in a hurry please let me know and I'll do my best to help!

International Airmail normally takes 3-7 working days to arrive but can take up to 4 weeks due to delays at customs / bad weather / etc. If you are worried about your parcel please get in touch! Buyers are responsible for any customs charges.

PDF tutorials are available via instant download from your Etsy account after purchase.

Due to the nature of the product, PDF purchases are non-refundable. Please read the listing information carefully before you buy and contact me before ordering if you have any questions.
Refunds and Exchanges
If you are not happy with your purchase for any reason, please contact me by e-mail or by sending me a message here on Etsy within 14 days of receiving your order.

You must contact me before returning any items and obtain proof of posting. I reserve the right to refuse any returns if the condition of the goods differs from that which was sent out.

Due to the nature of the product, digital (PDF) purchases are non-refundable. Please read the listing information carefully before you buy and contact me before ordering if you have any questions.
Additional policies and FAQs
FEEDBACK
Got your item? Please leave me feedback to let me know! The feedback system here on Etsy is a great way of establishing trust and a record of past transactions, but it's also great to know that an item has arrived safely & is being enjoyed :)

SAFETY and ALLERGIES
Many of my items are great for the young at heart but they are not toys and they are not designed for children under 14. The felt I use may have a low wool content (up to 30%) and my brooch backs are nickel plated.